HP BL680c HP Virtual Connect Enterprise Manager User Guide - Page 94

Creating a server profile or adding a VC Domain to a VC Domain Group fails, Uninstalling VCEM

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Creating a server profile or adding a VC Domain to a VC Domain Group fails Attempting to create a profile or adding a VC Domain to a VC Domain Group might fail if any of the following occur: • VCEM does not have enough free MAC or WWN addresses. • Some MAC or WWN addresses are already being used by another server profile. • The MAC or WWN addresses in use by the VC Domain are not defined as custom ranges in VCEM. To resolve this issue: 1. Verify VCEM has enough free MAC and WWN addresses. 2. Verify there are no MAC or WWN address conflicts for the VC Domain to be added to the VC Domain Group. 3. Create MAC and WWN custom ranges, and then verify that the ranges contain the MAC and WWN addresses from the server profiles defined in the VC Domain to be managed by VCEM. 4. Perform the operation again. Uninstalling VCEM If there is one or more VC Domains that are being managed, then VCEM uninstall does not proceed. In this case, the VCEM uninstaller fails and a button appears in HP Insight Software. You can click the button to open an error log that instructs you of the corrective action to take. To uninstall VCEM: • Select Start→All Programs→Insight Software→Uninstall HP Insight Software. NOTE: Depending on your operating system, the following menu options might slightly vary. • From the Control Panel: 1. Double-click Add or Remove Programs. 2. Click Insight Software. 3. Click Remove. IMPORTANT: The uninstall operation does not remove a VCEM folder from installation directory, such as C:\Program Files\HP\Virtual Connect Enterprise Manager\. The folder is empty and no system damage or inability to reinstall or upgrade VCEM again in the future occurs. Backing up and restoring VCEM In the event of catastrophic and complete VCEM failure, all server blades continue to operate, and the integrity of the server application and data are not compromised. VCEM can be restored to an operational state after complete loss of the VCEM Application or Database. While it is possible to restore VCEM to its state before the loss, minor or major configuration loss might occur, depending on the availability of a database backup. If no database backup is available, then a large amount of information can be reconstructed from the contents of the Virtual Connect modules. It is important that you understand what information is stored in the database, and can be lost without proper backup practices. 94 Troubleshooting VCEM

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Creating a server profile or adding a VC Domain to a VC Domain Group fails
Attempting to create a profile or adding a VC Domain to a VC Domain Group might fail if any of the following
occur:
•
VCEM does not have enough free MAC or WWN addresses.
•
Some MAC or WWN addresses are already being used by another server profile.
•
The MAC or WWN addresses in use by the VC Domain are not defined as custom ranges in VCEM.
To resolve this issue:
1.
Verify VCEM has enough free MAC and WWN addresses.
2.
Verify there are no MAC or WWN address conflicts for the VC Domain to be added to the VC Domain
Group.
3.
Create MAC and WWN custom ranges, and then verify that the ranges contain the MAC and WWN
addresses from the server profiles defined in the VC Domain to be managed by VCEM.
4.
Perform the operation again.
Uninstalling VCEM
If there is one or more VC Domains that are being managed, then VCEM uninstall does not proceed. In this
case, the VCEM uninstaller fails and a button appears in HP Insight Software. You can click the button to
open an error log that instructs you of the corrective action to take.
To uninstall VCEM:
•
Select
Start
→
All Programs
→
Insight Software
→
Uninstall HP Insight Software
.
NOTE:
Depending on your operating system, the following menu options might slightly vary.
•
From the Control Panel:
Double-click
Add or Remove Programs
.
1.
2.
Click
Insight Software
.
3.
Click
Remove
.
IMPORTANT:
The uninstall operation does not remove a VCEM folder from installation directory, such
as C:\Program Files\HP\Virtual Connect Enterprise Manager\. The folder is empty and no system
damage or inability to reinstall or upgrade VCEM again in the future occurs.
Backing up and restoring VCEM
In the event of catastrophic and complete VCEM failure, all server blades continue to operate, and the
integrity of the server application and data are not compromised.
VCEM can be restored to an operational state after complete loss of the VCEM Application or Database.
While it is possible to restore VCEM to its state before the loss, minor or major configuration loss might
occur, depending on the availability of a database backup. If no database backup is available, then a large
amount of information can be reconstructed from the contents of the Virtual Connect modules.
It is important that you understand what information is stored in the database, and can be lost without proper
backup practices.
94
Troubleshooting VCEM