HP Classmate Notebook PC User Guide - Page 6

Operating environment

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14

9

Troubleshooting

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15

Troubleshooting resources

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15

Resolving issues

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15

10

Electrostatic discharge

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18

Index

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19

vi

Section	Page
Getting information	7
Getting to know your computer	8
Locating hardware	8
Locating software	8
Connecting to the Internet (select models only)	9
Connecting to a wireless network (select models only)	9
Connecting to a wired network (select models only)	9
Maintenance	10
Updating programs and drivers	10
Cleaning your computer	10
Cleaning procedures	10
Cleaning the display (All-in-Ones or Notebooks)	10
Cleaning the sides or cover	11
Cleaning the TouchPad, keyboard, or mouse	11
Traveling with the computer	11
Securing your computer and information	13
Using passwords	13
Setting passwords in Windows	14
Setting passwords in Computer Setup	15
Using Internet security software	15
Using antivirus software	15
Using firewall software	15
Installing software updates	16
Installing critical security updates	16
Installing HP and third-party software updates	16
Securing your wireless network	16
Backing up your software applications and information	16
Backing up, restoring, and recovering	17
Creating a Microsoft recovery drive (select models only)	17
Using Windows Refresh for quick and easy recovery	18
Removing everything and reinstalling Windows	18
Backing up data using File History	18
Support information	19
How to get help	19
Where to get help	19
Customer support for repairs	19
Specifications	20
Input power	20
Operating environment	20
Troubleshooting	21
Troubleshooting resources	21
Resolving issues	21
The computer is unable to start up	21
The computer screen is blank	21
Software is functioning abnormally	22
The computer is on but not responding	22
The computer is unusually warm	22
An external device is not working	22
The wireless network connection is not working	23
A movie is not visible on an external display	23
Electrostatic discharge	24

HP Classmate Notebook PC User Guide - Page 6

Troubleshooting, Electrostatic discharge, Index, Operating environment, Troubleshooting resources

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