HP Color LaserJet 8500 HP Color LaserJet 8500/8500N/8500DN user guide
HP Color LaserJet 8500 Manual
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- HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 1
8500, 8500 N, 8500 DN Printer English - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 2
- HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 3
website of http://www.dds.com.tw HP Bulletin Board Service-Our electronic download service provides convenient access to HP printer drivers, updated HP printer software, product information, and troubleshooting hints. Set your communication software to N,8,1 and dial or use: in the U.S. and - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 4
begin only when you connect with a support technician. *Prices subject to change. European Customer Support Center Language and In-Country Options Available Open Monday through Friday 8:30 to 18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 5
HP Color LaserJet 8500, 8500 N, 8500 DN Printer User's Guide - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 6
copyright laws. Part number: C3983- information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY service mark of the United States Environmental Protection Agency. HP-UX 9.* and 10.0 for HP 9000 Series 700 and 800 computers for color. TrueType™ is a U.S. trademark of Apple Computer, Inc - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 7
Take a look at all HP Support has to offer 3 Customer Support Options Worldwide 4 Chapter 1 The HP Color LaserJet 8500 Printer Features 13 Locating the Printer's Parts 16 Optional Paper Handling Accessories and Status Lights 18 Finding Information About the Printer 20 Chapter 2 Using the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 8
3 63 Printing Tips for Trays 2 and 3 66 Orienting Media in Trays 2 and 3 67 Printing from the Optional Tray 4 68 Printing Tips for Tray 4 70 Orienting Media in Tray 4 71 Chapter 4 Using Color Controlling Color Output with Printer Drivers 73 HP ColorSmart II Utility 74 Manual Mode 74 ICC/CMS - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 9
PCL Font List 90 Using PostScript Fonts 91 Using Fonts on a Network 92 Adding Support for Fonts to an Optional Printer Hard Disk or Flash DIMM 93 Installing Fonts on Your Computer 93 Install Fonts to Printer Hard Disk or Flash DIMM 93 Using Special Effects with Type 94 HP Custom Font Services - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 10
Cleaning the Density Sensor 155 Troubleshooting with Print Quality Test Pages 156 Cleaning the Transfer Drum 157 Accessories, Options, and Related Products 161 Appendix A DIMM Installation Supported DIMMs 163 Installing DIMMs 163 Appendix B PCL Commands Overview 167 Understanding PCL Printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 11
Worldwide HP Sales and Service Offices 206 Index EN Contents 11 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 12
12 Contents EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 13
purchase of the HP Color LaserJet 8500, 8500 N, or 8500 DN printer. This printer is designed to produce high-quality, high-speed color printouts for business environments. This printer provides the quality and reliability of Hewlett-Packard printers as well as these specific features: Performance - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 14
install 16 MB DIMMs in all eight DIMM slots. ** Either an optional printer hard disk or optional flash DIMMs can be installed. You cannot install both on the printer. For more information on supported media, see "Selecting Media" in chapter 3. 14 Chapter 1 - The HP Color LaserJet 8500 Printer EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 15
listed above because the following factors affect processing time: • Complex graphics or large graphics • I/O configuration • Type of computer • Computer configuration • Amount of printer memory • Network operating system • Network configuration EN Chapter 1 - The HP Color LaserJet 8500 Printer 15 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 16
printer's parts. A Printer Control Panel B Left Output Bin (face up) C Front Door D Input Tray 2 E Power Button F Input Tray 3 G Top Output Bin (face down) H Flip-Up Media Stop I Upper Right Door J Input Tray 1 K Lower Right Door L Printer Stand 16 Chapter 1 - The HP Color LaserJet 8500 Printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 17
Connector E Upper Left Door F Lower Left Door G EIO Slot 1 (shown with optional HP JetDirect internal print server) H Power Connector For information on the locations of printer consumables, see "Locating Printer Consumables" in chapter 7. EN Chapter 1 - The HP Color LaserJet 8500 Printer 17 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 18
of optional or packaged accessories and their status lights (if applicable). A Multi-bin Mailbox B Multi-bin Mailbox Status Light C Duplexer (internal) D Optional Tray 4 (2,000-Sheet Input Tray) E Tray 4 Status Light F Media Transfer Door 18 Chapter 1 - The HP Color LaserJet 8500 Printer EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 19
printer might be in Power Save mode. Press [Go]. mode. Press [Go]. The accessory is not receiving power. Check both the power supply and the power cables. The accessory is not receiving power. Check both the power supply and the power cables. EN Chapter 1 - The HP Color LaserJet 8500 Printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 20
control panel messages. Online Help provides information at your computer about the printer software and printer drivers. Online User's Guide provides information at your computer on the printer hardware, troubleshooting, and customer service. 20 Chapter 1 - The HP Color LaserJet 8500 Printer EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 21
panel refers to the control panel on the printer. Keys on the printer control panel are indicated by the [Key] font. For more information on controlling the printer in a network environment, see the HP JetDirect software installation guide and the HP JetAdmin online help. EN Chapter 2 - Using the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 22
. This key permits both forward and backward movement through the list of available menus. C Display Presents data about the printer (such as printer status, required actions, or data and print errors) in one or two lines of characters. D - Value + Steps through the value choices for a particular - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 23
the item or value currently shown on the printer control panel display. An asterisk (*) is displayed when an item has been selected. For information on the status lights for the optional multi-bin mailbox and the optional tray 4, see "Optional Paper Handling Accessories and Status Lights" in chapter - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 24
Environments The printer control panel functions in a network or other shared-printer environment in the same way as it does when it is connected to a standalone computer. Follow these guidelines before you change printer control panel settings: • Set the paper type (and size for tray 1 in Cassette - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 25
table lists factory defaults for printer settings. Menu PAPER HANDLING MENU Item TRAY 1 MODE = TRAY 1 TYPE =1 TRAY 1 SIZE =1 TRAY 2 TYPE = TRAY 3 TYPE = TRAY 4 TYPE =3 PAPER DEST = DUPLEX =4 BINDING5 MANUAL FEED OVERRIDE A4 WITH LETTER AUTO PAPER OVERRIDE Factory Default FIRST PLAIN LETTER - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 26
TONER LOW PRINT PS ERRORS PRINTING MENU COPIES = PAPER ORIENTATION FORM LENGTH PCL FONT SOURCE PCL FONT NUMBER PCL PITCH PCL POINT SIZE PCL optional tray 4 is properly installed. 4 Appears only if the optional duplexer is installed. 5 Appears only if the optional duplexer is installed and - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 27
, use the printer control panel to access printer features not supported by your application. For more information on navigating the printer control panel, see "Printing Menu Maps" on the previous page. Configuring Menu Selections Use the following instructions to configure all printer control panel - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 28
you specified in the printer driver, then the printer either will not feed the media or will only feed one page of the media and then stop printing to prevent damage to the printer. To select the mode for tray 1 1 Press [Menu] until PAPER HANDLING MENU appears on the printer control panel display - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 29
for the media type, which can result in poor print quality. To configure the input trays 1 Press [Menu] until PAPER HANDLING MENU appears on the printer control panel display. 2 Press [Item] until TRAY [number] TYPE = appears on the display. 3 Press [-[Value[+] until the correct media type appears - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 30
made to the multi-bin mailbox mode settings in the printer driver will not override the multi-bin mailbox mode set in the HP JetAdmin software or through PJL commands. To select an output bin 1 Press [Menu] until PAPER HANDLING MENU appears on the printer control panel display. 2 Press [Item] until - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 31
prints on plain paper on the default media size (set in the PRINTING MENU on the printer control panel). The delay time can be configured through the HP JetAdmin software. For more information on configuring HP JetAdmin software, see the associated online help file. • OFF-TRAY X LOAD - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 32
tray is configured for the size you want to override (letter or A4), then the printer [Menu] until PAPER HANDLING MENU appears on the printer control panel display. printer control panel. For more information on using the proof and print feature, see the online help for the printer driver. A printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 33
setting as the setting for TRANSFER KIT OUT REPLACE KIT, FUSER LIFE OUT REPLACE KIT, and DRUM LIFE LOW REPLACE DRUM KIT messages. For example, if the toner low response is set to CONTINUE, then when the TRANSFER KIT OUT REPLACE KIT message appears on the printer control panel and the user presses - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 34
start between 10 seconds and 120 minutes after the last print job finishes. The printer fans will run for 30 minutes after entering Power Save mode to cool the printer. The 10 seconds setting is for use by service personnel and is not recommended for daily use. To set the Power Save mode - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 35
into compatibility mode. Compatibility mode turns the bidirectional communication off so that an HP LaserJet fax or other peripheral between the host computer and the printer will work correctly. You must have the parallel advanced functions turned off for a peripheral connected between the host - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 36
environments, or select a personality if your printer driver does not send the PJL header with the print job. AUTO is the default setting. To decrease the amount of time the printer spends switching between personalities, set the default to the personality your network uses most of the time. To - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 37
online help. If you choose not to use the HP JetAdmin software, follow the procedures in appendix C, "PJL Commands," to control printer security with the ASCII escape sequence. If you are using Mac OS, use the HP LaserJet utility. From the HP LaserJet utility, on the Security tab select Lock Control - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 38
Note Selecting the Display Language Using the printer control panel, you can set the printer to display printer messages and print test pages in a variety of supported languages. To select the display language 1 Hold down [Select] while turning the printer off and then on. CONFIG LANGUAGE (in - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 39
: • PRINT MENU MAP • PRINT CONFIG PAGE • PRINT PCL FONT LIST • PRINT PS FONT LIST • PRINT LASERJET DEMONSTRATION • PRINT FILE DIRECTORY PAGE • PRINT CONTINUOUS CONFIG PAGES • PRINT EVENT LOG 3 Press [Select] to print the page. The printer will automatically bring itself online. 4 If you want to - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 40
of the maximum rated life remaining for some consumable kits in the printer. D Memory-Shows the total memory installed in the printer (including a printer hard disk) and the settings that affect how the memory is used. E Paper Tray Configuration-Lists the types and sizes of media configured - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 41
disk through the HP LaserJet utility, and Windows users can download fonts to the printer RAM or printer hard disk through the PCL printer driver or third party applications. For the Mac OS environment, see the HP LaserJet utility online help included with the HP LaserJet utility software. For the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 42
, use one of the following procedures to set the network parameters from the printer control panel. For more information on configuring network parameters using the HP JetAdmin software, see the HP JetDirect Print Server Software Installation Guide. EIO slot 1 is the bottom slot; EIO slot 2 is - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 43
. 11 Press [Go] to bring the printer online. Configuring TCP/IP If you choose not to use the HP JetAdmin software to configure TCP/IP parameters, or if Selecting CFG NETWORK = YES tells the printer that you want to configure the network. The printer control panel changes back to CFG NETWORK = NO - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 44
15 to configure the subnet mask bytes (SM =), syslog server IP address (LG =), default gateway (GW =), and timeout (TIMEOUT =). 16 Press [Go] to bring the printer online. 44 Chapter 2 - Using the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 45
through the Chooser. To configure EtherTalk phase parameters 1 Press [Menu] until HP EIO MENU appears on the printer control panel display. identifies the EIO slot number. 2 Press [Item] until CFG NETWORK = appears on the display. 3 Press [-]Value]+] until YES appears on the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 46
of warning messages on the printer control panel display to show protocol-specific error conditions. To disable IPX/SPX Do not disable this protocol if peer-to-peer network clients, such as Windows 95 or Windows NT clients, use the printer. 1 Press [Menu] until HP EIO MENU appears on - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 47
2 Control Panel Note Note To disable DLC/LLC 1 Press [Menu] until HP EIO MENU appears on the printer control panel display. identifies the EIO slot number. 2 Press [Item] until CFG NETWORK = appears on the display. 3 Press [-]Value]+] until YES appears on the display. 4 Press [ - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 48
Note To disable Apple EtherTalk 1 Press [Menu] until HP EIO MENU appears on the printer control panel display. identifies the EIO slot number. 2 Press [Item] until CFG NETWORK = appears on the display. 3 Press [-]Value]+] until YES appears on the display. 4 Press [Select]to save - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 49
by the HP warranty or service agreements. Before purchasing media or specialized forms, test a small quantity in the printer. Make sure your media supplier obtains and understands the media and print media specifications in the HP LaserJet Printer Family Paper Specifications Guide. (For ordering - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 50
, see the HP LaserJet Printer Family Paper Specifications Guide. For more information on orienting the media in each of the input trays, see the appropriate section later in this chapter. Tray Location Media Type Media Size (Common Name and Dimensions) Media Weight Maximum Capacity Tray 1 Paper - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 51
to media-fill mark on the media width guides * HP recommends using 5 mil (0.13 mm) thick transparencies with this printer. ** Although tray 4 supports glossy paper, tray 4 does not support the Glossy finish setting in the printer driver. 3 Printing Tasks EN Chapter 3 - Common Printing Tasks 51 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 52
lists the types and sizes of media supported by multi-bin mailbox output bins. Bin Mailboxes Left (face-up) Output Bin Media Type Media Size (Common Name and Dimensions) Media Weight Maximum Capacity Paper Plain Preprinted Letterhead Prepunched Bond Recycled Color Letter (8.50 by 11 in, 215 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 53
in the printer. Ink that is not completely dry can come off the page during the fusing process. Recycled Media Choose recycled media that meets the same specifications as standard paper (see "Supported Media Weights and Sizes for Input Trays" earlier in this chapter). HP recommends that recycled - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 54
Transparencies Use only transparencies supported for use in this printer, such as HP Color LaserJet transparencies (for ordering information, see "Accessories, Options, and Related Products" in chapter 9). Using transparencies that do not meet the specifications for this printer can cause poor print - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 55
direct contact with any part of the printer. No adhesive should be and possible printer damage. Labels might be specifically manufactured HP has no control. Colored Media Colored media should be of the same high quality as white xerographic paper. Pigments used must be able to withstand the printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 56
the printer: • Do not use media that contains embossing. • Do not use coated media. • Do not use media with cutouts or perforations. • Do not use multi-part forms. • Do not use media with irregularities, such as tabs or staples. • Do not use preprinted media that contains thermography or inks that - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 57
your print jobs from the printer or your computer. Changes to the printer setup made from the printer control panel become default settings for all print jobs. Changes to the printer setup made through the printer driver on the computer will override settings in the printer control panel and affect - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 58
the printer is printing from tray 1. To load media into tray 1 1 Open tray 1. 2 Pull out the tray extension if the media is longer than the input tray. 3 Slide the media width guides to the size that matches the media. 4 Load up to 100 sheets of 20 lb (75 g/m²) bond paper into the input tray face - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 59
, see the HP JetAdmin online help. If the media width guides are not firmly against the edges of the media, then the media might not feed into the printer. 3 Print the file from your application. The media loaded in the tray must match the media size selected in the application or printer driver, or - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 60
both sides of an envelope. Media jams and printer damage can result. To load envelopes in tray 1 1 Open tray 1. 2 Pull out the tray extension if the envelope is longer than the input tray. 3 Place up to ten envelopes in tray 1 between the media width guides, face up, with the back flap against the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 61
print heavy paper stock from tray 1. In the printer driver, select Heavy Paper as the paper type on the Paper tab to specifications for this printer. Using an incorrect type of media can damage the printer. For more information on glossy media, see "Supported Media Weights and Sizes for Input Trays - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 62
single-sided printing, place media into the input tray with the side to be printed on face up (see figure 7). For letter- or A4-sized media, place the top of the page toward the rear of the printer and the long edge toward the printer. For media sizes larger than letter and A4 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 63
to 500 sheets of 20 lb (75 g/m²) bond paper in trays 2 and 3. To load media into trays 2 and 3 Caution To avoid media jams, never open an input tray while the printer is printing from that input tray. 1 Firmly grip the handle in the center of the input tray, squeeze the release lever, and pull the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 64
(C), and then lower it down (D) into the front slot (E). Verify the guide is not skewed. 8 Load up to 500 sheets of 20 lb (75 g/m²) bond paper in the input tray. For information on loading different types of media, see "Orienting Media in Trays 2 and 3" later in this chapter. Caution Do not fill the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 65
media type (such as transparencies instead of plain paper). Note If media curls or skews excessively during printing, open the input tray and turn the stack of media over. To avoid media jams, never open the input tray while the printer is printing. 3 Printing Tasks EN Chapter 3 - Common Printing - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 66
transparencies. • Use transparencies that meet the media specifications for this printer. Using the incorrect type of transparencies can damage the printer. For more information on transparencies, see "Supported Media Weights and Sizes for Input Trays" earlier in this chapter. • Use letterhead that - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 67
the side to be printed on face down (see figure 9). • Load letterhead with the top toward the rear of the input tray. • Load media with prepunched holes with the holes to the right. Figure 10 For double-sided printing, place the media with the front (oddnumbered side) - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 68
of 20 lb (75 g/m²) bond paper in tray 4. To load media into tray 4 1 Firmly grip the handle in the center of the input tray, squeeze the release lever, and pull the input tray out until it stops. Note To use the media size currently configured in the input tray, go to step 5. To use a different - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 69
sheets of 20 lb (75 g/m²) bond paper into the input tray. For information on loading different types of media, see "Orienting Media in Tray 4" later in this chapter. Caution Do not place anything in the input tray to the left of the media guides because the input tray will not be able to lift the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 70
that meets the media specifications for this printer (see "Preprinted Forms and Letterhead" earlier in this chapter). • Although the printer can print on glossy paper from tray 4, the Glossy finish in the Finishing box on the Setup tab of the printer driver is not available for tray 4. If you want - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 71
the side to be printed on face down (see figure 11). • Load letterhead with the top toward the rear of the input tray. • Load media with prepunched holes with the holes to the right. Figure 12 For double-sided printing, place media with the front (odd-numbered side) - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 72
72 Chapter 3 - Common Printing Tasks EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 73
pattern of the four toner colors applied to a page, the printer can produce more than 16 million colors. Use the printer drivers (the software installed with the printer) to control the color output for text, graphics, and photographs. The printer drivers enable computer applications to communicate - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 74
. • When Transparency is selected in the Paper tab of the printer driver, the HP ColorSmart II utility chooses specialized colors to provide the best projection quality. • The HP ColorSmart II utility is also the most reliable setting for PANTONE®* color reproduction. For more information on using - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 75
All settings in the printer driver will remain in effect until they are changed. The online help describes in more detail the printer color settings and options, and their effect on your output. ICC/CMS Some applications and operating systems support more specific color management systems (CMS): • - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 76
ColorSmart II defaults and set color controls manually. The following table shows default color settings in the printer driver and recommended printer driver settings for various types of printed output: Printer Driver Setting/Desired Treatment Text HP ColorSmart II Screen Match Default Setting - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 77
only if your application supports PANTONE colors. See the application's instructions for using these colors. The color and halftone settings and the media you use will affect the appearance of printed PANTONE colors. For the best PANTONE color reproduction, set the printer driver to ColorSmart II or - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 78
, select Smooth. If the edge detail is critical, select Detail. • Images should be at least 200 dpi, and preferably 300 dpi. The printer driver settings should be set to ColorSmart II or Manual, with an image setting of Smooth and a color setting of Screen Match. Resolutions of higher than 300 dpi - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 79
adjustments as possible in the scanner imaging software before scanning. These adjustments, many of which are listed below, can increase the resolution of the image, resulting in higher quality images: • Select the appropriate image type (for example, color photograph, line art, or text). • Select - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 80
previous sections on printer driver settings in this chapter or the online help. • Clean the density sensor in the printer. For more information, see "Cleaning the Density Sensor" in chapter 9. • Complete the troubleshooting solutions in chapter 9 for the color printing problem you are experiencing - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 81
the adjustment after the correction values have been entered for each of the primary colors. An example of the color adjust page is shown below. 4 Using Color A Smooth Halftone Adjust section B Color Ramps C Detail Halftone Adjust section D Neutral Axis 2 Note the numbers beside the red arrows - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 82
. It might be necessary to squint slightly to match the colors. c Record the number in the circle. 4 Enter the color adjustment numbers in the printer control panel. a Press [Go] and [-[Value[+] at the same time. COLOR ADJUST MENU will appear on the display. b Press [Item] until the option you want - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 83
, the magenta ramp should be examined closely to determine if magenta should be increased. Note If the color settings are less accurate when you finish the color adjustment than when you started, reset all color values to 0 (zero) in the printer control panel and try the adjustment again. 4 Using - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 84
84 Chapter 4 - Using Color EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 85
details. To access the HP FontSmart utility from Windows • Click HP FontSmart on the Fonts tab of the printer driver. • For help with HP FontSmart utility, click Help. To access the HP FontSmart utility from the program manager • Open the HP LaserJet group. • Click the HP FontSmart icon. • Open the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 86
Microsoft Windows applications, there is no downloading of bitmapped printer fonts because the TrueType fonts are already installed in the printer. This, in turn, improves printing performance. See the Microsoft Windows documentation for specific instructions on using TrueType fonts with Microsoft - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 87
in which the printer selects its fonts: 1 The printer looks for a downloaded host-based font or "soft font" in printer RAM. 2 The printer checks for fonts on a printer DIMM, flash device, or printer hard disk. 3 The printer checks for internal fonts (the standard HP LaserJet font set, including - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 88
font appearance," "change font," or "select type" in the software documentation. Usually, you can specify a symbol set when you run the software's printer setup program. Entering Symbols into Text The software documentation contains instructions for entering special symbols into the text. See in the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 89
appears on the display. 6 Press [Item] until PCL FONT SOURCE appears on the display. 7 Press [-[Value[+] until the font source you want appears on the display. The following is a list of options: • SOFT-Soft fonts downloaded from an application to the printer's RAM, which will be cleared from the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 90
[Item] until PRINT PCL FONT LIST or PRINT PS FONT LIST appears on the display. 3 Press [Select] to print the font lists. The printer will automatically bring itself online. Microsoft Windows users can also use the HP FontSmart utility and Mac OS users can use the HP LaserJet utility to print a list - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 91
when you download them through the software. Using PostScript Fonts The printer contains 35 printer if the PostScript option has been installed. Since PostScript fonts require software support, check the software with the PCL fonts residing in the printer, or with other fonts supported by PCL in the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 92
are available in PCL mode, and PostScript fonts are available in PostScript mode. • To conserve printer memory, download only soft fonts and scalable fonts needed. • If you require several downloaded fonts, you can purchase additional memory from a local authorized HP dealer. • Some applications - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 93
the PCL printer driver • The Fonts tab of the PS 3.1 printer driver (Microsoft Windows 3.1 only) • HP LaserJet Utility for Mac OS • Other font downloading utilities Although the software might list a new font in its menus, the font might not be installed in the printer. The printer driver downloads - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 94
. Check your application's documentation to see if it supports these features. Programmers can find complete instructions for using special font effects in the PCL 5 Technical Reference Manual. HP Custom Font Services for Microsoft Windows HP custom soft fonts are now available. Design a custom - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 95
(such as bidirectional communication between the computer and printer, faster transfer of data, and automatic configuration of printer drivers), you need software that supports these features. Contact the software vendor to see if the software supports bidirectional parallel features. Automatic - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 96
print server provides increased printing performance when printing from a network. In addition, an HP JetDirect internal print server provides the ability to place the printer anywhere on the network. This eliminates the need to attach the printer directly to a server or a workstation and allows you - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 97
on the HP JetAdmin software, see the HP JetDirect Print Server Software Installation Guide. For more information on types of print servers and network operating systems that are supported by HP JetDirect print servers, contact a local authorized HP dealer. EN Chapter 6 - Printer Interfaces 97 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 98
print server cards are equipped to connect to a LocalTalk network. For specific information on setting up the computer and printer to print through the LocalTalk interface, see the instructions in the HP JetDirect Print Server Software Installation Guide. Macintosh DIN-8 Cable If you are using a Mac - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 99
Server Software Installation Guide. IBM OS/2 Warp Server Networks Although OS/2 supports virtual memory, better performance might be obtained by increasing server RAM, especially if the swapper.dat file is large. This depends on the number of network printers and the type of printer driver. Optimum - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 100
for Microsoft Windows NT 3.51 and 4.0 networks, the HP JetAdmin software supports TCP/IP or IPX/SPX environments to connect to printers. For more information, see the HP JetDirect Print Server Software Installation Guide. UNIX Networks The HP JetAdmin software provides a TCP/IP-based solution for - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 101
the printer, remove the imaging drum and all toner cartridges before moving or shipping the printer. Sufficient space is required on all sides of the printer for removing consumables when performing printer maintenance. For more information on maintenance procedures, see the installation guide with - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 102
. A consumable is any part of the printer that can be replaced after its useful life has been exceeded. Figure 16 Note A Color Toner Cartridges B Black Toner Cartridge C Imaging Drum D Cleaning Roller E Transfer Belt F Transfer Drum G Air Filters H Charcoal Filter I Fuser J Transfer Charger For - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 103
Yellow Drum Kit Imaging Drum Air Filters (2) Hand Wipe Transfer Kit Transfer Drum Transfer Belt Transfer Charger Cleaning Roller Charcoal Filter Hand Wipe Fuser Kit (110 Volt) Fuser Paper Rollers (6) Hand Wipe Fuser Kit (220 Volt) Fuser Paper Rollers (6) Hand Wipe Printer Message TONER LOW REPLACE - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 104
104 Chapter 7 - Maintaining the Printer EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 105
printer to verify the network is working properly. All data in the print buffer will be lost. Indicates that a laser scanner error has occurred. Open and close the front door of the printer to remove any remaining pages from the printer. Reprint the job. If the problem persists, turn the printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 106
one type of media to be fed from an input tray and a different type was fed. For example, the printer was expecting transparencies and plain paper was fed. X is the input tray number. is the media type specified in the printer driver or application. is the media size specified in the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 107
For a 50.3 error, turn the printer off for 30 minutes to allow the fuser to cool, and then turn the printer on. If the condition persists, contact a local authorized HP dealer or service representative for service. Turn the printer off and on to reset the printer. If the condition persists, contact - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 108
on to reset the printer. If necessary, remove and replace the DIMM that caused the error. For more information about installing and configuring DIMMs, see appendix A, "DIMM Installation." If the condition persists, contact a local authorized HP dealer or service representative for service. ZZ Error - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 109
If the condition persists, contact a local authorized HP dealer or service representative for service. 54.3 DENSITY SENSOR ERROR CYCLE POWER Indicates a density sensor error, Turn the printer off and on to or the printer is not receiving reset the printer. If the condition data back from the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 110
printer off and on to reset the printer. If the condition persists, contact a local authorized HP dealer or service representative for service. Indicates that a problem . If the message persists, turn the printer off and on to reset the printer. Indicates a tray 4 error. X/YY Description X = Device - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 111
factory defaults, see "Factory Defaults" in chapter 2. The firmware has detected an Turn the printer off and on to unrecoverable error. reset the printer. If the condition persists, contact a local X Description authorized HP dealer or service 01XX = IO ASIC Register Error representative for - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 112
If the problem the transfer drum might be is not resolved, clean the damaged. transfer drum. If the condition persists, contact a local authorized HP dealer or service representative for service. For information on cleaning the printer, see "Cleaning the Density Sensor" and "Cleaning the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 113
transfer drum, and remove the jammed media from under the metal paper guide. Swing the lower (green) lever to the left, and close the front door. If the message still appears on the control panel display, open the each input tray, remove any jammed media, and close the input tray. Close the printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 114
reference guide. The printer senses a media jam in tray 1. is the media type specified in the printer driver or application. is the media size specified in the printer driver or application. The and can be the default media type and size if an automatic paper override - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 115
. Contact a local authorized HP dealer or service representative to replace the printer hard disk. The printer has received an illogical PJL command (such as download to non-existent directory). No action is required. The printer hard disk is full. From the host computer, delete data from the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 116
HP dealer or service representative for service. The imaging drum is almost past its specified life. Although printing can continue, the drum kit should be replaced for optimum printer operation. For more information on replacing the drum kit, see the installation guide included with the drum kit - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 117
authorized HP dealer or service representative to replace the DIMM. The printer has received an illogical PJL command (such as download to non-existent directory). No action is required. The flash DIMM is full. From the host computer, delete data from the flash DIMM using the printer drivers or - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 118
continue, the fuser should be replaced for optimum printer operation. For more information on replacing the fuser, see the installation guide included with the fuser kit. The fuser and paper rollers are past their specified life. Replace the fuser kit and reset the fuser counter before attempting - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 119
cartridges, see the installation guide included with the toner cartridge. Install the fuser and verify that it is correctly seated in the printer before attempting to print. For more information on installing the fuser, see the installation guide included with the fuser kit. Install the imaging drum - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 120
condition persists, take the transfer drum out and reinstall it. For more information on installing the transfer drum, see the getting started guide or the installation guide included with the transfer kit. Displayed during start up. is the printer control panel display language. No action - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 121
a sheet of media or envelope to be manually fed. is the media type specified in the printer driver or application. is the media size specified in the printer driver or application. Load the requested media type and size into tray 1. If the proper media size is already loaded - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 122
Action The printer has detected that a new fuser has been installed. If the fuser has been replaced, press [Select] to reset the internal counter. If the fuser has not been replaced, press [Go]. The printer has detected that a new transfer drum has been installed. If the transfer drum has been - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 123
required. X is the input tray that the job will be printed from. The resource save area for the printer personality is full. Fonts downloaded to the printer's RAM might have been deleted. Turn the printer off and on to clear the printer's RAM. EN Chapter 8 - Printer Control Panel Messages 123 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 124
toner and cannot continue. can be cyan, magenta, yellow, or black. Printing cannot continue until the specified toner cartridge has been replaced. For more information on replacing the toner cartridge, see the installation guide included with the toner cartridge. 124 Chapter 8 - Printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 125
. Although printing can continue, the transfer kit should be replaced for optimum printer operation. For more information on replacing the transfer kit, see the installation guide included with the transfer kit. The transfer drum, transfer belt, cleaning roller, and charcoal filter are past their - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 126
size that is not currently installed in tray 1. is the last media type configured for the input tray. is the last media size configured for the input tray. Recommended Action Load the media type and size specified on the printer control panel display. After the tray 1 is loaded, the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 127
requested a media size that is not currently installed or configured in the printer. This message is also generated when the current input tray runs out of media and no other auto-selectable input trays contain that size of media. X is the input tray number. is the last media type configured - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 128
128 Chapter 8 - Printer Control Panel Messages EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 129
, see the HP service and support information in the front of this manual. Working with Toner HP recommends that you use HP LaserJet toner cartridges. HP has designed the printer, toner cartridges, and toner formula to work together to give you optimal image quality from the printer. If toner gets on - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 130
The following figure shows the locations of media jams in the printer paper path. A Registration and Transfer Area B Tray 2 C Tray 3 D Tray 4 (optional) E Top Output Bin (face down) F Tray 1 G Lower Right Door H Media Transfer Door (part of tray 4) 130 Chapter 9 - Solving Printer Problems EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 131
Figure 18 Printer 9 Problems A Upper Left Door B Fuser and Duplexer (optional) area C Multi-bin Mailbox (optional) For information on clearing jams, see the quick reference guide. EN Chapter 9 - Solving Printer Problems 131 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 132
Media Handling Problems Problem Media jams Cause and Solution The media does not meet the specifications for this printer. For media specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. The paper or other media is in poor condition. Replace the media. The media was - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 133
, such as paper and transparencies, in the input tray. Remove all media except the type you want to print on. The media does not meet the specifications for this printer. For media specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. Printer feeds the incorrect - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 134
the previous media jam. Open the printer doors and remove any media from the paper path. Check the fuser area carefully for any jams. For information on removing media jams, see the quick reference guide. Manual Feed (Tray 1) is not selected in the printer driver. Select the correct media source. If - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 135
does not meet the specifications for this printer. For media specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. Transparencies or glossy paper will not feed from trays 1, 2, or 3 Verify the correct media type is selected in the printer driver or application. Or - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 136
envelope does not meet the specifications for this printer. For envelope specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. Media is not going to the correct output bin Verify that the correct output bin is selected in the printer driver. For more information on - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 137
bin, continued) For media specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. If you are trying to send print jobs to an optional multi-bin mailbox, verify that the multi-bin mailbox has been installed on the printer and in the printer driver. Also verify the multi - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 138
the communications board was reinstalled correctly. For more information on installing DIMMs, see appendix A, "DIMM Installation;" for more information on installing a printer hard disk, see the installation guide included with the printer hard disk. Tray 4 will not power on The power cord is not - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 139
the getting started guide. Color toner carousel will not The power cord is not firmly plugged into both the printer and rotate the power receptacle. Remove and reconnect the power cord. Verify the clear door is closed, the imaging drum and black toner cartridge are installed (including removing - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 140
REPLACE . For more information on replacing the toner cartridge, see the installation guide included with the toner cartridge. The imaging drum life might be exceeded. Check the printer control panel display for DRUM LIFE OUT REPLACE DRUM KIT. For more information on replacing the drum kit - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 141
Go] to bring the printer online. The correct printer driver is not loaded in the computer. Load the correct printer driver. The correct printer and port are not selected on the computer. See the getting started guide to verify that the printer is connected to the network correctly, and then select - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 142
print the configuration page. Pressing [Go] after the printer self-test is started, or before pressing [Select], stops the printer self-test and brings the printer online. The selected input tray is empty. Load the correct media size in the input tray. 142 Chapter 9 - Solving Printer Problems EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 143
not support color. See the documentation for your application for help. The color mode is not selected in your application. Select the color mode instead of the grayscale or black and white output mode. The correct printer driver is not loaded. Load the correct printer driver. Printer 9 Problems - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 144
. For more information on downloading fonts, see the online help for the printer driver. The correct printer driver is not selected. Select the correct printer driver. For more information on selecting printer drivers, see the online help for the printer driver for your application. Cannot print - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 145
printing the file in question from another application. Your application is not resetting the printer to the top of the page. See the software application notes or the PCL Technical Reference Manual for specific information. If you are using a non-Windows or custom-built application, it is possible - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 146
to your output. For more information on printer driver color controls, see chapter 4, "Using Color." Turn the printer off and on to reset the printer's color calibration. If the problem persists, clean the density sensor as described in "Cleaning the Density Sensor" later in this chapter. Extremely - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 147
for service. Inconsistent colors after You are not using the correct toner cartridges. Use only the HP replacing the toner cartridges toner cartridges that were designed for this printer. HP has designed the printer, toner cartridges, and toner formula to work together to give you optimal image - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 148
Unless otherwise specified, all references in this section to horizontal or vertical directions of print quality problems refer to problems found on letter- and A4-sized media. These media sizes are fed into the printer long edge first. Because media sizes other than letter or A4 are fed into the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 149
color areas. Print the configuration page five times. The defect should clear with continued printing. Then reprint the print job. If the problem persists, replace the black toner cartridge. If the problem persists, contact a local authorized HP dealer or service representative for service. Printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 150
defect does not clear, turn the printer off and on to reset the printer's density calibration. If the problem persists, replace the imaging drum. For more information on replacing the imaging drum, see the installation guide included with the drum kit. Vertical colored bands or dark black or brown - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 151
replacing the imaging drum, see the installation guide included with the drum kit. If the print or the background is too dark, turn the printer off and on to allow the printer to adjust its color settings. If the problem persists, clean the density sensor as described in "Cleaning the Density Sensor - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 152
a transparency that is outside the specifications for this printer. Use HP brand transparencies to produce the best image quality for the printer. For media specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. The selected colors give an undesirable appearance when - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 153
the transfer drum. You are using a transparency that is outside the specifications for this printer. Use HP brand transparencies to produce the best image quality for the printer. For media specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. Printer 9 Problems EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 154
for service. For more information on replacing the imaging drum or the transfer drum, see the installation guide included with the drum kit or transfer kit. Unwanted marks of the same size and shape appear more than once in the same vertical area on transparencies only. The fuser roller is - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 155
Cleaning the Density Sensor Clean the density sensor after replacing the imaging drum and when printed colors are inaccurate. To clean the density sensor 1 Open the upper right door. 2 Use the brush located next to the sensor to remove all toner particles from the sensor. Note You can also use a - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 156
print quality troubleshooting. These Toner Cartridge to Replace Yellow Magenta Cyan 3 Replace the toner cartridge indicated in the table. For more information on installing a toner cartridge, see the installation guide included with the toner cartridge. 156 Chapter 9 - Solving Printer Problems - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 157
scratches on the drum, do not use any paper products, such as tissue or paper towels, to clean the drum. Do not expose the drum to direct sunlight. Exposure to light for more than a few minutes can permanently damage the drum. For extended periods outside the printer, place the drum in a closed - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 158
To clean the transfer drum 1 Turn the printer off (button out). 2 Open the front door. 3 Press the button on the lower (green) lever and swing the lever to the right. 4 Open the upper right door. 158 Chapter 9 - Solving Printer Problems EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 159
causing permanent damage. Do not clean the transfer drum using force. Do not use any water-based cleaners or excessive alcohol. These actions can permanently damage the transfer drum. 11 Gently rub the spot or speck with a hand wipe. Printer 9 Problems EN Chapter 9 - Solving Printer Problems 159 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 160
17 When the printer control panel displays READY, reprint the print job to verify the repetitive defect has been eliminated. If cleaning does not eliminate the repetitive defect, contact a local authorized HP dealer or service representative for service. 160 Chapter 9 - Solving Printer Problems EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 161
Cartridge C4151A Magenta Toner Cartridge C4152A Yellow Toner Cartridge C4153A Drum Kit Imaging Drum 2 Air Filters Hand Wipe C4154A Transfer Kit Transfer Drum Transfer Belt Cleaning Roller Charcoal Filter Hand Wipe C4155A 110 Volt Fuser Kit Fuser Paper Rollers Hand Wipe Printer 9 Problems - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 162
HP LocalTalk Cable Kit Media C2934A HP Color LaserJet Transparency (letter), 50 sheets Reference Materials C2936A 5010-6394 5021-0337 HP Color LaserJet Transparency (A4), 50 sheets HP LaserJet Printer Family Paper Specifications Guide PCL/PJL Technical Reference Package*** * You must install - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 163
, see "Accessories, Options, and Related Products" in chapter 9. Installing DIMMs The printer supports flash, ROM, and synchronous DRAM DIMMs. Flash and ROM DIMMs need not be installed in a specific configuration. For example, a flash DIMM can be installed in slot 1, slot 2 can be empty, and slot - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 164
1 and 2 are paired slots for DRAM installation. Slots 3 and 4 are paired slots for DRAM installation. Slots 5 and 6 are paired slots for DRAM installation. Slots 7 and 8 are paired slots for DRAM installation. The printer comes with 6 MB DIMMs installed in slots 1 through 4. Slots 5 through 8 are - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 165
To install a DIMM 1 Turn the printer off and disconnect the printer from its power source. 2 Locate the communication board on the back left of the printer. Caution Wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package to ground yourself before removing the - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 166
levers will lock automatically when the DIMM is correctly installed. 7 Repeat steps 5 and 6 for each DIMM you are installing. 8 Insert the board into the printer, making sure that the edges of the board line up with the guides in the printer. 9 Tighten the thumb screws. 10 Reconnect the power source - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 167
that the printer leave PCL personality and enter HP-GL/2 mode, which can be accomplished by sending the printer a PCL code. Some applications switch printer personalities using their printer drivers. PJL HP's Printer Job Language (PJL) provides control above PCL and other printer personalities to - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 168
here. You must use the exact character and case specified (such as uppercase or lowercase) for PCL printer commands. The following figure shows the elements of a typical printer command (in this instance a command for page orientation). A Escape Character-Begins the escape sequence. B Value Field - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 169
the escape sequence must be uppercase. The following escape sequence would be sent to the printer to select legal media, landscape orientation, and eight lines per inch: &l3A - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 170
(PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in "Common PCL Commands" on the next page. Note Fonts are either "fixed" or "proportional" in spacing. The printer contains both fixed fonts (Courier, Letter Gothic, and Lineprinter) and proportional fonts (CG Times, Arial - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 171
bin 6 10 = Multi-bin mailbox bin 7 11 = Multi-bin mailbox bin 8 0 = Prints or ejects current page 1 = Tray 2 2 = Manual feed, paper 3 = Manual feed, envelope 4 = Tray 1 5 = Tray 4 7 = Auto Select 8 = Tray 3 1 = Executive 2 = Letter 3 = Legal 6 = 11 by 17 inch 26 = A4 27 = A3 45 = JIS B5 72 = Double - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 172
End of Line Wrap &s#C Display Functions On Y Display Functions Off Z Vector Graphics Switching Enter PCL Mode %#A Enter HP-GL/2 Mode %#B Options 0 = Portrait 1 = Landscape 2 = Reverse Portrait 3 = Reverse Landscape # = Number of lines # = Number of lines from - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 173
B PCL Commands Function Command Options Font Selection Symbol Sets (#U etc. 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC the font list to find the command for each internal font. 1Order the PCL/PJL Technical Reference Package for symbol set charts or more information. EN Appendix - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 174
174 Appendix B - PCL Commands EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 175
Overview All of the tasks listed in this section can be performed through the HP JetAdmin software for Microsoft Windows, through the HP LaserJet utility for Mac OS, or through the printer driver. The PJL (printer job language) commands listed here are provided as an alternate way to perform these - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 176
password protection is enabled, the DEFAULT or INITIALIZE commands are disabled unless the password is specified in the JOB command. Printer personalities, such as PCL and PostScript, are also prevented from changing default feature settings. Secure PJL jobs (jobs that include the correct, non-zero - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 177
PJL jobs (jobs that includes the correct, non-zero password value in the JOB command) can use the DEFAULT and INITIALIZE commands (or printer personality commands) to set the default features, including the value of the CPLOCK variable, until the next EOJ command is received. The CPLOCK variable - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 178
the printer hard disk. It becomes read-only to prevent actions such as formatting, downloading fonts, and deleting fonts. If not locked, the printer hard secure" PJL job. The DISKLOCK variable is used mainly in networked or printer-shared configurations. Note You can use the DINQUIRE command to - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 179
@PJL DEFAULT PASSWORD = 399 @PJL DINQUIRE PASSWORD @PJL EOJ %-12345X Example to lock or unlock the printer control panel if the password has been set %-12345X@PJL @PJL COMMENT **Lock [Unlock] Control Panel** @PJL JOB PASSWORD = (numeric - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 180
the printer hard disk is managed by a host-based disk management application that supports interaction between the host software and the printer hard a local authorized HP dealer. This printer also supports flash memory, which are non-volatile memory modules inserted in the printer's DIMM slots. - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 181
C PJL Commands Syntax: FSAPPEND This command is used to append data to an existing file. Or, if the file doesn't exist, the command creates the file and loads it with the given data. @PJL FSAPPEND FORMAT:BINARY SIZE=integer NAME = "pathname" %-12345X Parameters: - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 182
used to create a new file. Example: @PJL FSAPPEND FORMAT:BINARY NAME = "0:\pcl\macros\OurLogo" SIZE = 35 35 bytes of macro data%-12345X of files and directories that exist within the specified directory on the printer's file system. This command is similar in function to the DOS - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 183
command earlier in this chapter. Example: @PJL FSDELETE NAME = "0:\pcl\macros\Name: HP LOGO; Application; ABC; Manufacture: XYZ; Version: 7.9; Date: 8/17/94" Syntax: FSDOWNLOAD This command is used to download files to the printer hard disk file system. If a file with the same name - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 184
Syntax: FSMKDIR This command is used to create directories on the printer hard disk file system. @PJL FSMKDIR NAME = "pathname" this chapter. Example: @PJL FSMKDIR NAME = "0:\pcl" @PJL FSMKDIR NAME = "0:\pcl\macros" 184 Appendix C - PJL Commands EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 185
under the FSAPPEND command earlier in this chapter. Example: @PJL FSQUERY NAME = "0:\pcl\file1" @PJL FSQUERY NAME = "0:\pcl\macro\" Syntax: FSUPLOAD This command uploads a file, or part of a file, from the printer file system to the host. @PJL FSUPLOAD NAME = "pathname" OFFSET - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 186
Example to download and call a macro from the printer hard disk %12345X @PJL FSMKDIR NAME ="0:\pcl" @PJL FSMKDIR NAME ="0:\pcl\macros" @PJL FSDOWNLOAD FORMAT:BINARY NAME ="0:\pcl\macros\a_macro" SIZE=29 *p900x1500YThis is the macro %-12345X &f1Y & - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 187
by printing a configuration page. The device identification number is located under the heading "Installed Options." For more information on printing a configuration page, see "Printing Internal Pages" in chapter 2. The printer must be turned off and on after sending the change mode command in order - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 188
LF> @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Example to switch to stacker mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020101" @PJL DMCMD ASCIIHEX - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 189
Example to switch to separator mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020102" @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 190
users to proof one copy of a print job, and then print any remaining copies of the job. A printer hard disk is required in order to use the proof and print feature. USERNAME The user name command defines the user for the proof and - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 191
Example to send a proof and print job to the printer @%12345X@PJL @PJL USERNAME = john @PJL JOBNAME = memo @PJL QTY = 5 @PJL EOJ @%-12345X C PJL Commands EN Appendix C - PJL Commands 191 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 192
192 Appendix C - PJL Commands EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 193
) mode, a minimal amount of energy is still consumed. Energy consumption can be eliminated by disconnecting the printer power cord from the power source. Operating Environment Specifications Temperature Recommended Allowed Humidity Recommended Allowed Altitude Allowed 68 to 79° F (20 to 26° C) 59 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 194
emits a sound level intensity (LWAD) of 6.8 bels during printing and might not be considered suitable for placement in close proximity to its users. 194 Appendix D - Specifications EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 195
our environment. This HP LaserJet printer design eliminates: • Ozone Production This HP LaserJet printer contains an ozone filter to protect office air quality. See the maintenance section of this user's guide for suggested replacement intervals. • CFC Usage Class I U.S. Clean Air Act stratospheric - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 196
toner cartridge/drum are included with the replacement toner cartridge/drum. If your country is not listed in the replacement's brochure, call a local HP Sales and Service Office (see appendix E) for further instructions. HP Cartridge Recycling Program Information: Since 1990, the HP LaserJet Toner - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 197
required to produce traditional paper manuals. To ensure longevity of your HP LaserJet printer, HP provides the following: • Extended Warranty HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a three-year period - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 198
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 199
Number: Product Options: HP Color LaserJet 8500, 8500 N, 8500 DN C3983A, C3984A, C3985A ALL conforms to the following Product Specifications: Safety: IEC 950 printer contains Local Area Network (LAN) options. When the interface cable is attached to either of the IEEE 802.3 connectors, the printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 200
89/336/EEC - the Low Voltage Directive 73/23/EEC ¹ The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. ² This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 201
: 2000-Sheet Input Tray C4781A N/A conforms to the following Product Specifications: Safety: IEC 950 configuration with Hewlett-Packard Personal Computer Systems. ² This Device complies with Part 15 of the FCC : A Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 202
VCCI Statement (Japan) Korean EMI Statement 202 Appendix D - Specifications EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 203
. Material Safety Data Sheet (MSDS) Toner Material Safety Data Sheet (MSDS) can be obtained by calling HP FIRST at (800) 333-1917. International customers should see the front of this manual for appropriate phone numbers and information. D Specifications EN Appendix D - Specifications 203 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 204
osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet 8500, 8500 N, 8500 DN -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 mW Luokan 3B laser 204 Appendix D - Specifications EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 205
E Warranty and Support Information Hewlett-Packard Warranty Statement HP Color LaserJet 8500, 8500 N, 8500 DN One-year limited warranty 1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 206
Worldwide HP Sales and Service Offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the front of this manual. Argentina: Hewlett-Packard Argentina S.A. Montañeses 2140/50/60 1428 Buenos Aires Phone: (54) (1) 787- - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 207
) (5) 326-4600 Fax: (52) (5) 326-4274 Middle East/Africa: ISB HP Response Center Hewlett-Packard S.A. Rue de Veyrot 39 P.O. Box 364 CH-1217 Meyrin 921-21 Fax: (39) (2) 921-04473 Hardware Repair Center and Extended Warranty Support Phone: (91) (11) 642-5073 (91) (11) 682-6042 Korea: - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 208
0718 Phone: (65) 291-9088 Fax: (65) 292-7089 Hardware Repair Center and Customer Information Center Phone: (65) 272-5300 Extended Warranty Support Phone: (65) 374-3173 Switzerland: Hewlett-Packard (Schweiz) AG In der Luberzen 29 CH-8902 Urdorf/Zürich Phone: (41) (1) 753-7111 Fax - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 209
cleaning roller, illustration 102 cleaning roller, ordering 161 cleaning roller, replace frequency 103 cleaning, density sensor 155 cleaning, toner from fabric 129 cleaning, transfer drum 157 clearable warnings defaults 26 CMS 75 cold reset, message 114 cold reset, performing 37 color adjustments - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 210
settings 74 colors, ICC 75 colors, management systems 75 colors, Manual settings 74 colors, media 50 colors, media specifications 55 colors, missing 146 colors, PANTONE settings 77 colors, print as black 147 colors, print speeds 13 colors, printing problems 146 colors, ramps 81 colors, Screen Match - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 211
from tray 1 61 custom-sized media, weights/types 50 customer service, worldwide 206 cyan toner cartridges, ordering 161 cyan toner cartridges, replace frequency 103 D Data light, illustration 23 data, printer not receiving 139 decipoints horizontal, PCL command 172 decipoints vertical, PCL command - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 212
in trays 2 and 3 67 double-sided printing, PCL command 171 downloading, fonts 41 dpi, digital cameras 78 dpi, graphics 78 dpi, printer default 25 dpi, scanners 79 DRAM, DIMMs 163 DRAM, error 110 drum kit, errors 116 drum kit, ordering 161 drum kit, replace frequency 103 drums, imaging, illustration - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 213
filter replacement 103 frequency, cleaning roller replacement 103 frequency, drum kit replacement 103 frequency, fuser kit replacement 103 frequency, fuser replacement 103 frequency, imaging drum replacement 103 frequency, paper rollers replacement 103 frequency, toner cartridges replacement 103 - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 214
hard disk, verifying installation 40 hard disk, verifying lock 40 heavy paper, printing from tray 1 61 heavy paper, specifications 54 heavy paper, weights/sizes 50 height, primary PCL command 173 height, printer 101 help, online 20 HMI, PCL command 172 horizontal (columns) PCL command 172 horizontal - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 215
75 Macintosh, downloading fonts 41 magenta toner cartridges, ordering 161 magenta toner cartridges, replace frequency 103 maintenance, density sensor 155 maintenance, making room for 101 managing, fonts 85 manual feed, default 25 maps, printing menu 26 margins, bottom PCL command 172 margins - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 216
130 paper jams, transfer 114 paper jams, troubleshooting 132 paper rollers, replacement frequency 103 paper trays, illustration 16 paper trays, lights 18 paper trays, paper sizes supported 13 paper trays, verifying configuration 40 paper, capacity of trays 50 paper, clearing from printer 114 paper - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 217
PJL, network security commands 175 PJL, PASSWORD command 176 PJL, password protection 175 PJL, printer security commands 175 PJL, proof and print commands 190 PJL, USERNAME command 190 plain paper, weights/sizes 50 plastics, recycling 196 point sizes, font list 90 point sizes, PCL default settings - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 218
103 replacing cleaning roller, frequency 103 replacing consumables, frequency 103 replacing drum kit, frequency 103 replacing fuser kit, frequency 103 replacing fuser, frequency 103 replacing imaging drum, frequency 103 replacing paper rollers, frequency 103 replacing toner cartridge, frequency - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 219
, cleaning, replace frequency 103 rollers, paper, replace frequency 103 rollers, paper, replacement frequency 103 ROM DIMMs 163 rotate, color toner carousel 139 rotated text 94 rows, vertical PCL command 172 S safety, laser 203 sales offices, worldwide 206 saving, downloaded fonts 41 saving, printer - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 220
weights/sizes 51 tray 4, orienting media 71 tray 4, printing from 70 tray 4, tips for printing 70 tray 4, verifying installation 40 trays, illustration 16 trays, lights 18 trays, paper sizes supported 13 trays, verifying configuration 40 troubleshooting, basic steps 129 TrueType fonts, on a network - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 221
width, printer 101 Windows, downloading fonts 41 Windows, networking with HP JetDirect 100 Windows, supported versions 14 Windows, supported versions for HP JetDirect 97 wrapping end of line, PCL command 172 wrinkled output, causes 137 Y yellow toner cartridges, ordering 161 yellow toner cartridges - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 222
Index 222 EN - HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 223
- HP Color LaserJet 8500 | HP Color LaserJet 8500/8500N/8500DN user guide - Page 224
English
8500, 8500 N, 8500 DN Printer