HP Color LaserJet Enterprise Flow MFP X677zs User Guide - Page 216

Table 8-2 Image defects table quick reference (continued) Defect Defect Table 8-7 Fixing/fuser defects on page 207 Table 8-9 Image placement defects on page 209 Defect Table 8-6 Color plane registrations defects (color models only) on page 207 Table 8-11 Output defects on page 210 Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing. 2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge. 3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a different print mode. 4. Make sure the printer is within the supported operating temperature/humidity range. 5. Make sure that the paper type, size, and weight are supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for the printer. NOTE: The term "fusing" refers to the part of the printing process where toner is affixed to paper. The following examples depict letter-size paper that has passed through the printer with the short edge first. Troubleshoot image defects 205