HP Color LaserJet Enterprise MFP X677dn User Guide - Page 154
Make sure the type and quality of the paper being used meets the HP specifications for the printer.
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1. If you can see the jammed sheet in Tray 1, remove the jammed sheet by gently pulling it straight out. 2. Open the right door and remove paper from the area shown. 3. Close the right to allow the printer to clear the message. 4. Make sure the type and quality of the paper being used meets the HP specifications for the printer. 13.B2.D1 jam error in Tray 1 (multipurpose tray) 143
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1.
If you can see the jammed sheet in Tray 1, remove the jammed sheet by gently pulling it straight out.
2.
Open the right door and remove paper from the area shown.
3.
Close the right to allow the printer to clear the message.
4.
Make sure the type and quality of the paper being used meets the HP specifications for the printer.
13.B2.D1 jam error in Tray 1 (multipurpose tray)
143