HP Color LaserJet Enterprise MFP X677dn User Guide - Page 194
E2 jam error in top cover, E2.yz Jam in Top cover
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1. If paper is visible in the output bin, grasp the leading edge and remove it. 2. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 3. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.E2 jam error in top cover Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.E2.yz Jam in Top cover y = "A" (stay jam) or "D" (delay jam) z = 1-4 (output bin page is going to) These jams can only be present if the floor standing finisher is installed 13.E2 jam error in top cover 183
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