HP DL160 HP ProLiant Storage Server release notes (5697-7750, November 2008) - Page 12

System installation and recovery process

Page 12 highlights

Additional applications and utilities Issue: Storage Manager for SAN stops responding when Subsystem is selected Description When Subsystem is clicked in Storage Manager for SAN, the system stops responding and displays the message MMC has detected an error in a snap-in and will unload it. This behavior is seen only when any of the MSA subsystem volumes are being expanded. Note that this behavior does not apply to the MSA 2000 series. Workaround Use the Array Configuration Utility (ACU) to access the MSA subsystem when volumes are being expanded. System installation and recovery process This section describes issues related to installing the operating system on a storage server or performing the recovery process. System installation and recovery process Issue: After restoring the system with the System Installation and Recovery DVD, the data drive may be seen by Windows as a foreign disk Description If the data drive was a dynamic disk prior to performing a system recovery, the disk may be designated as a foreign disk by Windows after the recovery. This issue is seen in the Disk Management MMC snap-in. Workaround Open the Disk Management snap-in. Right-click on the foreign disk and select Import disk. Issue: Warning message is displayed during system recovery of ProLiant Storage Servers running WUDSS Description When finalizing installation during the system recovery process on HP ProLiant Storage Servers with Microsoft® Windows® Unified Data Storage Server 2003, the following Service Control Manager error message is displayed: At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details. This error message can be ignored. Click OK to dismiss the error message. When Workaround the system recovery process completes and the server restarts, the failing service (Subsystem for UNIX-based Applications, or SUA) will start. Issue: Data volumes are not remounted after Quick Restore Description Mounted data volumes are not remounted after performing a Quick Restore. These data volumes are not damaged or destroyed but they are not visible after a Quick Restore operation. In order to restore the mount points to their original locations, you must record them prior to running Quick Restore. 1. Using Windows Disk Manager, record the mount points of the volumes within the root directory of each volume. Workaround 2. After running Quick Restore, scan the system to find data volumes that are not assigned drive letters. 3. Temporarily mount the volumes that are not assigned drive letters. 4. Locate the recorded list of mount points and remount the temporarily mounted volumes to the correct locations according to the record. Storage Server release notes 13

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Additional applications and utilities
Issue:
Storage Manager for SAN stops responding when Subsystem is selected
Description
When Subsystem is clicked in Storage Manager for SAN, the system stops
responding and displays the message
MMC has detected an error in a
snap-in and will unload it
. This behavior is seen only when any of the
MSA subsystem volumes are being expanded. Note that this behavior does not
apply to the MSA 2000 series.
Workaround
Use the Array Con
guration Utility (ACU) to access the MSA subsystem when
volumes are being expanded.
System installation and recovery process
This section describes issues related to installing the operating system on a storage server or performing
the recovery process.
System installation and recovery process
Issue:
After restoring the system with the System Installation and Recovery DVD, the data drive may be
seen by Windows as a foreign disk
Description
If the data drive was a dynamic disk prior to performing a system recovery, the
disk may be designated as a foreign disk by Windows after the recovery. This
issue is seen in the Disk Management MMC snap-in.
Workaround
Open the Disk Management snap-in. Right-click on the foreign disk and select
Import disk
.
Issue:
Warning message is displayed during system recovery of ProLiant Storage Servers running
WUDSS
Description
When
nalizing installation during the system recovery process on HP ProLiant
Storage Servers with Microsoft® Windows® Uni
ed Data Storage Server 2003,
the following Service Control Manager error message is displayed:
At least one
service or driver failed during system startup. Use Event Viewer to examine the
event log for details.
Workaround
This error message can be ignored. Click
OK
to dismiss the error message. When
the system recovery process completes and the server restarts, the failing service
(Subsystem for UNIX-based Applications, or SUA) will start.
Issue:
Data volumes are not remounted after Quick Restore
Description
Mounted data volumes are not remounted after performing a Quick Restore. These
data volumes are not damaged or destroyed but they are not visible after a Quick
Restore operation.
Workaround
In order to restore the mount points to their original locations, you must record
them prior to running Quick Restore.
1.
Using Windows Disk Manager, record the mount points of the volumes within
the root directory of each volume.
2.
After running Quick Restore, scan the system to
nd data volumes that are not
assigned drive letters.
3.
Temporarily mount the volumes that are not assigned drive letters.
4.
Locate the recorded list of mount points and remount the temporarily mounted
volumes to the correct locations according to the record.
Storage Server release notes
13