HP Dc7100 Desktop Management Guide

HP Dc7100 - Compaq Business Desktop Manual

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  • HP Dc7100 | Desktop Management Guide - Page 1
    Desktop Management Guide Business Desktops Document Part Number: 361202-001 May 2004 This guide provides definitions and instructions for using security and Intelligent Manageability features that are preinstalled on select models.
  • HP Dc7100 | Desktop Management Guide - Page 2
    . Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth to equipment or loss of information. Desktop Management Guide Business Desktops First Edition (May 2004) Document Part Number: 361202-001
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    Desktop Management Guide Initial Configuration and Deployment 2 Remote System Installation 3 Software Updating and Management 4 HP Security 26 Establishing a Setup Password Using Computer Setup 26 Establishing a Power-On Password Using Computer Setup 27 DriveLock 32 Smart Cover Sensor
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    Contents Drive Protection System 41 Surge-Tolerant Power Supply 42 Thermal Sensor 42 Index iv www.hp.com Desktop Management Guide
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    and manage desktops, workstations, and notebook PCs. HP works closely updating and management ■ ROM flash ■ Asset tracking and security ■ Fault notification and recovery ✎ Support for specific features described in this guide may vary by model or software version. Desktop Management Guide www.hp
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    the best deployment method. The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with recovery of system software, configuration management and troubleshooting, and power management. 2 www.hp.com Desktop Management Guide
  • HP Dc7100 | Desktop Management Guide - Page 7
    Deploying a software image on one or more new PCs ■ Remotely updating the system BIOS in flash ROM ("Remote ROM Flash" on page 7) ■ Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in the lower-right corner of
  • HP Dc7100 | Desktop Management Guide - Page 8
    PC health check monitoring and diagnostics ■ Proactive notification of changes in the hardware environment ■ Web-accessible reporting of business critical details such as machines with thermal warnings, memory alerts, and more ■ Remote updating of system software such as device drivers and ROM BIOS
  • HP Dc7100 | Desktop Management Guide - Page 9
    update system-level software on multiple systems simultaneously. When executed on a PC client system, SSM detects both hardware and software versions, then updates the appropriate software from a central repository, also known as a file store. Driver versions that Desktop Management Guide www.hp
  • HP Dc7100 | Desktop Management Guide - Page 10
    Desktop Management Guide are supported by SSM are denoted with a special icon on the driver download Web site and on the Support Software CD. To download the utility or to obtain more information on SSM, visit http://www.hp.com/go/ssm. Proactive Change Notification The Proactive Change Notification
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    updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the ROM, you may: ■ Order an upgraded ROMPaq diskette from HP. ■ Download the latest ROMPaq images from HP driver and support page, http://www.hp.com/support
  • HP Dc7100 | Desktop Management Guide - Page 12
    Desktop Management Guide HPQFlash The HPQFlash utility is used to locally update or restore the system ROM on individual PCs through a Windows operating system. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the name of the computer when prompted. FailSafe Boot
  • HP Dc7100 | Desktop Management Guide - Page 13
    of beeps also signals successful completion. 5. Remove the diskette or CD and turn the power off. 6. Turn the power on again to restart the computer. ROM Flash successful. Turn power off, then on to reboot. ✎ Diagnostic lights do not flash on USB keyboards. Desktop Management Guide www.hp.com 9
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    -specific. File system corruption may result if source and target computers are not the same model. For example, do not copy the setup configuration from a dc7100 Ultra-Slim Desktop to a dx6100 Slim Tower. 1. Select a setup configuration to copy. Turn off the computer. If you are in Windows, click
  • HP Dc7100 | Desktop Management Guide - Page 15
    . Otherwise, a bootable diskette must be used. 2. Select a setup configuration to copy. Turn off the computer. If you are in Windows, click Start > Shut Down > Shut Down. 3. If you are using a USB flash media device, insert it now. 4. Turn on the computer. Desktop Management Guide www.hp.com 11
  • HP Dc7100 | Desktop Management Guide - Page 16
    USB flash media device. 8. Download a BIOS utility for replicating setup (repset.exe) and copy it onto the configuration diskette or USB flash media device. To obtain this utility, go to http://welcome.hp.com/support/files and enter the model number of the computer. 9. On the configuration diskette
  • HP Dc7100 | Desktop Management Guide - Page 17
    Desktop dc7100 series ❏ HP Compaq Business Desktop dx6100 series ❏ HP Compaq Business Desktop d530 Series - Ultra-Slim Desktop, Small Form Factor, or Convertible Minitower ❏ Compaq Evo D510 Ultra-Slim Desktop ❏ Compaq Evo D510 Convertible Minitower/Small Form Factor Depending on the individual BIOS
  • HP Dc7100 | Desktop Management Guide - Page 18
    Guide ❏ 64MB DiskOnKey ❏ 128MB HP Drive Key ❏ 128MB DiskOnKey ❏ 256MB HP Drive Key ❏ 256MB DiskOnKey ■ A bootable DOS diskette with the FDISK and SYS programs. If SYS is not available, FORMAT may be used, but all existing files on the USB flash media device will be lost. 1. Turn off the computer
  • HP Dc7100 | Desktop Management Guide - Page 19
    have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the USB flash media device. Return to "Copying to Multiple Computers" on page 11. Desktop Management Guide www.hp.com 15
  • HP Dc7100 | Desktop Management Guide - Page 20
    Desktop dc7100 series ❏ HP Compaq Business Desktop dx6100 series ❏ HP Compaq Business Desktop d530 Series - Ultra-Slim Desktop, Small Form Factor, or Convertible Minitower ❏ Compaq Evo D510 Ultra-Slim Desktop ❏ Compaq Evo D510 Convertible Minitower/Small Form Factor Depending on the individual BIOS
  • HP Dc7100 | Desktop Management Guide - Page 21
    or enter one if desired. 12. Turn off the computer and unplug the power cord. Open the computer and re-install any PCI cards that were previously removed. Close the computer cover. 13. Plug in the power cord, remove the diskette, and turn on the computer. Desktop Management Guide www.hp.com 17
  • HP Dc7100 | Desktop Management Guide - Page 22
    have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the USB flash media device. Return to "Copying to Multiple Computers" on page 11. 18 www.hp.com Desktop Management Guide
  • HP Dc7100 | Desktop Management Guide - Page 23
    hold the power button for four seconds. Ä CAUTION: Do not use the power button to turn off the computer unless the system is not responding; turning off the power without operating system interaction could cause damage to or loss of data on the hard drive. Desktop Management Guide www.hp.com 19
  • HP Dc7100 | Desktop Management Guide - Page 24
    , and installing the latest support software easier. You can download the software from http://www.hp.com/support. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to run the latest Microsoft Windows operating system on the HP computer. Building Blocks and
  • HP Dc7100 | Desktop Management Guide - Page 25
    and instructions on using the Computer Setup Utilities. ■ Remotely, using HP Client Manager Software or System Software Manager. This software enables the secure, consistent deployment and control of security settings from a simple command-line utility. Desktop Management Guide www.hp.com
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    Desktop Management Guide on the Documentation CD for more information. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer configuration. 22 www.hp.com Desktop
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    (for example, English or German) for System ID entry. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer configuration. Desktop Management Guide www.hp.com 23
  • HP Dc7100 | Desktop Management Guide - Page 28
    will be detected by the BIOS during the next reboot, and an MBR Security warning message will be displayed. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer
  • HP Dc7100 | Desktop Management Guide - Page 29
    disk's MBR has been corrupted or infected with a virus. ✎ For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. Support for security features may vary depending on the specific computer configuration. Desktop Management Guide www.hp.com 25
  • HP Dc7100 | Desktop Management Guide - Page 30
    Desktop Management Guide Password Security The power-on password prevents unauthorized use of the computer by requiring entry of a password to access applications or data each time the computer is turned on or restarted. The setup password specifically prevents unauthorized access to Computer Setup,
  • HP Dc7100 | Desktop Management Guide - Page 31
    computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. When the key icon appears on the monitor, type the current password, then press Enter. ✎ Type carefully; for security reasons, the characters you type do not appear on the screen. Desktop Management Guide www.hp
  • HP Dc7100 | Desktop Management Guide - Page 32
    security device, refer to HP ProtectTools Embedded Security Guide, on the Documentation CD. If a setup password has been established on the computer, you will be prompted to enter it each time you run Computer Setup. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down
  • HP Dc7100 | Desktop Management Guide - Page 33
    Desktop Management Guide Changing a Power-On or Setup Password If the system is equipped with an embedded security device, refer to HP ProtectTools Embedded Security Guide, on the Documentation CD. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the
  • HP Dc7100 | Desktop Management Guide - Page 34
    Desktop Management Guide Deleting a Power-On or Setup Password If the system is equipped with an embedded security device, refer to HP ProtectTools Embedded Security Guide, on the Documentation CD. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the
  • HP Dc7100 | Desktop Management Guide - Page 35
    access the computer. Refer to the Troubleshooting Guide on the Documentation CD for instructions on clearing passwords. If the system is equiped with an embedded security device, refer to HP ProtectTools Embedded Security Guide, on the Documentation CD. Desktop Management Guide www.hp.com 31
  • HP Dc7100 | Desktop Management Guide - Page 36
    Desktop Management Guide DriveLock DriveLock is an industry-standard security feature that prevents unauthorized access to the data on MultiBay hard drives. DriveLock has been implemented as an extension to Computer Setup. It is only available when DriveLock-capable hard drives are detected HP
  • HP Dc7100 | Desktop Management Guide - Page 37
    Desktop Management Guide drive would be rendered unusable and require replacement. Likewise, by not setting a master functions, and support. For users with less stringent security requirements, HP does not has been designed to protect. Access to Computer Setup and DriveLock can be restricted through
  • HP Dc7100 | Desktop Management Guide - Page 38
    the computer cover or side panel has been removed. You must enter the setup password to continue. ✎ These settings can be changed using Computer Setup. For more information about Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation CD. 34 www.hp.com Desktop Management
  • HP Dc7100 | Desktop Management Guide - Page 39
    Desktop Management Guide Setting the Smart Cover Sensor Protection Level To set the Smart Cover Sensor protection level, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as the computer is turned on, press and hold
  • HP Dc7100 | Desktop Management Guide - Page 40
    Desktop Management Guide Locking the Smart Cover Lock To activate and lock the Smart Cover Lock, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as the computer is turned on, press and hold the F10 key until you
  • HP Dc7100 | Desktop Management Guide - Page 41
    : ■ Power outage ■ Startup failure ■ PC component failure (such as processor or power supply) ■ Forgotten password Ä CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. Be prepared; order this key before you need one at an authorized reseller or service provider
  • HP Dc7100 | Desktop Management Guide - Page 42
    being made to the MBR of the current bootable disk while in MS-DOS or Windows Safe Mode. ✎ Most operating systems control access to the MBR of the current bootable disk; the BIOS cannot prevent changes that may occur while the operating system is running. 38 www.hp.com Desktop Management Guide
  • HP Dc7100 | Desktop Management Guide - Page 43
    Desktop Management Guide Each time the computer is turned on or restarted, the BIOS compares the MBR of the current bootable disk to the previously saved MBR. If changes are detected key to enter Setup to configure MBR Security. Upon entering Computer Setup, you must ■ Save the MBR of the current
  • HP Dc7100 | Desktop Management Guide - Page 44
    Save Changes and Exit. Cable Lock Provision The rear panel of the computer accommodates a cable lock so that the computer can be physically secured to a work area. For illustrated instructions, please see the Hardware Reference Guide on the Documentation CD. 40 www.hp.com Desktop Management Guide
  • HP Dc7100 | Desktop Management Guide - Page 45
    is run, test results are written to the hard drive. The service provider can use this information to help diagnose conditions that caused you to run the DPS software. Refer to the Troubleshooting Guide on the Documentation CD for instructions on using DPS. Desktop Management Guide www.hp.com 41
  • HP Dc7100 | Desktop Management Guide - Page 46
    Desktop Management Guide Surge-Tolerant Power Supply An integrated surge-tolerant power supply provides greater reliability when the computer is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or
  • HP Dc7100 | Desktop Management Guide - Page 47
    password 31 cloning tools, software 2 Computer Setup Utilities 10 configuring power button 19 controlling access to computer 21 cover lock security, caution 35 40 H hard drives, diagnostic tool 41 HP Client Manager 4 HP Drive Key see also DiskOnKey Desktop Management Guide www.hp.com Index-1
  • HP Dc7100 | Desktop Management Guide - Page 48
    temperature of computer 42 power-on 27 security 26 setup 26, 28 PCN (Proactive Change Notification) 6 power button configuring 19 dual-state 19 power supply, surge-tolerant 42 power keyboard lights, table 9 Remote Flash 7 upgrading 7 S security DriveLock 32 to 33 hp.com Desktop Management Guide
  • HP Dc7100 | Desktop Management Guide - Page 49
    3 System Software Manager 6 updating multiple machines 6 SSM (System Software Manager) 5 surge-tolerant power supply 42 system recovery 8 System Software Manager (SSM) 5 Index T temperature, internal computer 42 thermal sensor 42 U unlocking Smart Cover Lock 36 upgrading ROM 7 URLs (Web sites
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Desktop Management Guide
Business Desktops
Document Part Number: 361202-001
May 2004
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on select
models.