HP Designjet L26100 HP Designjet L26500/L26100 Printer Series - Introductory - Page 10

Error code, Recommendation, RIP while printing

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Table 1 Numeric error messages (continued) Error code Recommendation 63:04 An input/output problem has occurred with the network card. Try the following remedies: ● Make sure that the network cable is correctly connected to the network card. ● Check that your printer firmware is up to date. 63:05 The job is reaching the printer too slowly. The printer cancels the job if there are long pauses of more than 20 s. Try the following remedies: ● Make sure that a 1 Gigabit Ethernet card is correctly installed in the computer with the RIP. ● Check the RIP for any error messages. Check that the computer with the RIP is working correctly and has the minimum specification required by the RIP. Check that the hard disk is neither full nor excessively fragmented. ● Check whether the option RIP while printing is enabled. This option can cause slow printing if the computer is not sufficiently powerful. ● Try reducing the resolution of the job or increasing the number of passes. 73:03 Turn off the printer using the front panel and the power switch at the rear. Disconnect the power cords. Reconnect the power cords and turn the printer on again. Check that the printer has the latest firmware version. If not, update the firmware to the latest version. 74:01 An error occurred when uploading the firmware update file. Try the following remedies: ● Turn off the printer by using the Power key on the front panel and the power switch at the back of the printer. Disconnect the power cord, then reconnect the power cord and turn on the printer. ● Try again to upload the firmware update file to the printer. 76:03 A "disk out of space" has occurred. Try the following remedies: ● Turn off the printer by using the Power key on the front panel and the power switch at the back of the printer. Disconnect the power cord, then reconnect the power cord and turn on the printer. ● Resubmit the file to the printer. 8 Introductory information ENWW

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Table 1
Numeric error messages (continued)
Error code
Recommendation
63:04
An input/output problem has occurred with the network card. Try the
following remedies:
●
Make sure that the network cable is correctly connected to the network
card.
●
Check that your printer firmware is up to date.
63:05
The job is reaching the printer too slowly. The printer cancels the job if there
are long pauses of more than 20 s. Try the following remedies:
●
Make sure that a 1 Gigabit Ethernet card is correctly installed in the
computer with the RIP.
●
Check the RIP for any error messages. Check that the computer with the
RIP is working correctly and has the minimum specification required by
the RIP. Check that the hard disk is neither full nor excessively
fragmented.
●
Check whether the option
RIP while printing
is enabled. This option
can cause slow printing if the computer is not sufficiently powerful.
●
Try reducing the resolution of the job or increasing the number of
passes.
73:03
Turn off the printer using the front panel and the power switch at the rear.
Disconnect the power cords. Reconnect the power cords and turn the printer
on again. Check that the printer has the latest firmware version. If not,
update the firmware to the latest version.
74:01
An error occurred when uploading the firmware update file. Try the following
remedies:
●
Turn off the printer by using the
Power
key on the front panel and the
power switch at the back of the printer. Disconnect the power cord, then
reconnect the power cord and turn on the printer.
●
Try again to upload the firmware update file to the printer.
76:03
A “disk out of space” has occurred. Try the following remedies:
●
Turn off the printer by using the
Power
key on the front panel and the
power switch at the back of the printer. Disconnect the power cord, then
reconnect the power cord and turn on the printer.
●
Resubmit the file to the printer.
8
Introductory information
ENWW