HP Designjet L26100 HP Designjet L26500/L26100 Printer Series - Introductory - Page 8

Numeric error messages continued

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Table 1 Numeric error messages (continued) Error code Recommendation 15.06:00, 16.06:00 The drying module has been operating at maximum power for too long. Check that the ink quantity is not too high. Check that the ambient temperature is within printer specifications. 21:03 Turn off the printer using the front panel and the power switch at the rear. Disconnect the power cords. Reconnect the power cords and turn the printer on again. 21.2:10 Printhead cleaning cartridge error. Turn the printer off, remove the printhead cleaning cartridge and check whether the cloth can be manually advanced by using the white gears on its right-hand side. If so, reinsert it. If not, try a new printhead cleaning cartridge. Turn the printer on. 24:03 The setup procedure has not been completed. Restart the printer, then restart the setup procedure from the beginning. 26.n:01 (where n = the Remove the ink cartridge and reinstall it in the printer. If the error persists, ink cartridge number) replace the cartridge with a new one. 29:01 The printhead cleaning cartridge is not inserted correctly. Open the printhead cleaning cartridge door on the right side of the printer, make sure that the printhead cleaning cartridge is correctly seated, then close the door. If the problem persists, replace the printhead cleaning cartridge. 32:01 The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you may need to unload the substrate manually from the take-up reel. Remember to cut the paper first, either manually or by pressing the Move substrate key. 32:01.1 This error occurs when there is a small amount of substrate printed, less than 79 in (200 cm) long. Check that there is no obstacle between the take-up reel optical sensors; that the substrate is attached to the take-up reel spindle; and that the take-up reel switch is in the correct position. If necessary, use the take-up reel arrow keys to wind the substrate; then press OK to resume printing. 6 Introductory information ENWW

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Table 1
Numeric error messages (continued)
Error code
Recommendation
15.06:00, 16.06:00
The drying module has been operating at maximum power for too long.
Check that the ink quantity is not too high. Check that the ambient
temperature is within printer specifications.
21:03
Turn off the printer using the front panel and the power switch at the rear.
Disconnect the power cords. Reconnect the power cords and turn the printer
on again.
21.2:10
Printhead cleaning cartridge error. Turn the printer off, remove the printhead
cleaning cartridge and check whether the cloth can be manually advanced
by using the white gears on its right-hand side. If so, reinsert it. If not, try a
new printhead cleaning cartridge. Turn the printer on.
24:03
The setup procedure has not been completed. Restart the printer, then restart
the setup procedure from the beginning.
26.n:01 (where n = the
ink cartridge number)
Remove the ink cartridge and reinstall it in the printer. If the error persists,
replace the cartridge with a new one.
29:01
The printhead cleaning cartridge is not inserted correctly. Open the printhead
cleaning cartridge door on the right side of the printer, make sure that the
printhead cleaning cartridge is correctly seated, then close the door. If the
problem persists, replace the printhead cleaning cartridge.
32:01
The take-up reel is disconnected. If you want to use the take-up reel, turn off
the printer and ensure that all take-up reel cables are connected (sensor
cables, printer cable). If you do not want to use it, you may need to unload
the substrate manually from the take-up reel. Remember to cut the paper first,
either manually or by pressing the
Move substrate
key.
32:01.1
This error occurs when there is a small amount of substrate printed, less than
79 in (200 cm) long. Check that there is no obstacle between the take-up reel
optical sensors; that the substrate is attached to the take-up reel spindle; and
that the take-up reel switch is in the correct position. If necessary, use the
take-up reel arrow keys to wind the substrate; then press
OK
to resume
printing.
6
Introductory information
ENWW