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Check cartridge access door The cartridge access door should be closed for printing. Click here to go online for more information. 110 Appendix B Errors (Windows) ENWW

Section	Page
How do I?	7
Get started	8
Accessibility	9
Printer parts	10
Control panel and status lights	12
Overview of buttons and lights	12
Control panel display icons	12
Paper basics	14
Recommended papers for printing	14
Order HP paper supplies	15
Tips for selecting and using paper	16
Load media	17
Load original	21
Open the HP printer software (Windows)	22
Sleep mode	23
Auto-Off	24
Print	25
Print photos	26
Print documents	28
Print on both sides (duplexing)	29
Print with AirPrint	30
Tips for print success	32
Use Web Services	34
What are Web Services?	35
Set up Web Services	36
Print with HP ePrint	38
Use HP Printables	40
Use the HP Connected website	41
Remove Web Services	42
Tips for using Web Services	43
Copy and scan	44
Copy documents	45
Scan	46
Scan to a computer	46
Scan to a memory device	47
Scan to Email	48
Set up Scan to Email	48
Use Scan to Email	49
Change account settings	49
Scan using Webscan	49
Change scan settings (Windows)	50
Create a new scan shortcut (Windows)	51
Tips for copy and scan success	52
Work with cartridges	53
Check the estimated ink levels	54
Replace the cartridges	55
Order ink supplies	57
Use single-cartridge mode	58
Cartridge warranty information	59
Anonymous usage information storage	60
Tips for working with cartridges	61
Connect Your Printer	62
Set up the printer for wireless communication	63
Before you begin	63
Set up the printer on your wireless network	63
Change the connection type	64
Test the wireless connection	64
Turn on or off the wireless capability of the printer	64
Connect wirelessly to the printer without a router	65
Change network settings	67
Advanced printer management tools (for networked printers)	68
Toolbox (Windows)	68
HP Utility (OS X)	68
Open the embedded Web server	69
About cookies	69
Tips for setting up and using a networked printer	70
Solve a problem	71
Jams and paper-feed issues	72
Clear a paper jam	72
Read general instructions in the Help for clearing paper jams	72
Clear a print carriage jam	74
Read general instructions in the Help for clearing a print carriage jams	74
Learn how to avoid paper jams	75
Solve paper-feed problems	75
Ink cartridge issues	77
Printing issues	79
Fix problems with page not printing (unable to print)	79
Read general instructions in the Help for unable to print issues	79
Fix print quality issues	82
Read general instructions in the Help for resolving print quality issues	82
Fix ink smears on printouts	86
Copy issues	87
Scan issues	88
Network and connection issues	89
Fix wireless connection	89
Find network settings for wireless connection	89
Fix Wi-Fi Direct connection	89
Convert USB connection to wireless	90
Printer hardware issues	91
HP support	93
Register printer	93
Support process	93
HP support by phone	93
Phone support period	94
Placing a call	94
Support phone numbers	94
After the phone support period	94
Additional warranty options	94
Technical information	95
Hewlett-Packard Company notices	96
Specifications	97
System requirements	97
Environmental specifications	97
Print specifications	97
Scan specifications	97
Copy specifications	98
Cartridge yield	98
Print resolution	98
Environmental product stewardship program	99
Eco-Tips	99
Paper use	99
Plastics	100
Material safety data sheets	100
HP inkjet supplies recycling program	100
Power consumption	100
Disposal of waste equipment by users	100
Chemical substances	100
Battery disposal in the Taiwan	101
Battery notice for Brazil	101
California Perchlorate Material Notice	101
EPEAT	101
European Union Commission Regulation 1275/2008	101
Toxic and hazardous substance table (China)	102
Restriction of hazardous substance (Ukraine)	102
Restriction of hazardous substance (India)	102
China Energy Label for Printer, Fax and Copier	103
Regulatory information	104
Regulatory model identification number	104
FCC statement	105
Notice to users in Korea	105
VCCI (Class B) compliance statement for users in Japan	105
Notice to users in Japan about the power cord	106
Noise emission statement for Germany	106
GS Statement (Germany)	106
Declaration of conformity	107
European Union Regulatory Notice	108
Products with wireless functionality	108
Regulatory information for wireless products	108
Exposure to radio frequency radiation	109
Notice to users in Brazil	109
Notice to users in Canada	110
Notice to users in Taiwan	110
Notice to users in Mexico	111
Wireless notice to users in Japan	111
Notice to users in Korea	111
Errors (Windows)	112
Low on ink	113
Very low on ink	114
Ink cartridge problem	115
Check cartridge access door	116
Ink cartridge problem	117
Paper size mismatch	118
Ink cartridge carriage stalled	119
Paper jam or tray problem	120
Out of paper	121
Document failed to print	122
Printer failure	123
Door open	124
Ink cartridge failure	125
Counterfeit Cartridge Advisory	126
Incompatible ink cartridges	127
Paper too short	128
Paper too long to auto-duplex	129
Incompatible HP Instant Ink Cartridge	130
Used HP Instant Ink Cartridge	131
Please Connect Printer to HP Connected	132
Cannot Print	133
HP Protected Cartridge Installed	134

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Check cartridge access door

The cartridge access door should be closed for printing.

Click here to go online for more information

110

Appendix B

Errors (Windows)

ENWW