HP Deskjet 9300 HP Deskjet 9300 series printer - (English) User Guide
HP Deskjet 9300 Manual
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- HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 1
hp deskjet 9300 series printer user's guide - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 2
Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. 7 If the product does not operate normally, see "Troubleshooting." 8 There are no user-serviceable parts inside. Refer servicing to qualified service personnel. ENWW - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 3
of the paper 3-8 For Windows 3-8 For Macintosh 3-9 Understanding smart software features 3-9 Using the Toolbox Printer Status tab 4-1 Information tab 4-1 hp instant support 4-2 myPrintMileage 4-2 Ordering printing supplies directly through the Toolbox 4-3 Printer Services tab 4-3 Using the - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 4
software 5-10 USB installation failed or nothing prints through USB 5-11 Printer does not print after switching ports 5-11 Print cartridge problem 5-12 Printing a sample page 5-13 Printing a diagnostic page 5-13 Cancelling a print job 5-13 Customer Support Printer specifications HP supplies - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 5
of printer usage information). Troubleshooting - Helps you solve printer problems and explains how to contact Customer Support. Customer Support - Lists support services to obtain assistance for your printer. Printer specifications and HP supplies - Lists information such as print cartridge part - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 6
basics and connections Understanding the printer parts and functions 1 Output tray - Collects the printed pages. 2 Paper guides - Guides the paper into the printer. 3 Access cover - Lets you access the print cartridges and jammed paper. 4 Print Cartridge light - Blinks when the access cover is - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 7
an optional HP external print server. It is recommended that you install the software before you connect the printer to the computer. For Windows Use a USB cable to connect the printer to the computer if the computer has a USB port and is running Windows 98, Windows Me, Windows 2000, or Windows XP - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 8
Before you can install the printer software on a computer running Windows XP 64-bit, you must download the printer software from http://www.hp.com. If you have connected a USB cable to the ports on the computer and the printer before installing the printer software, the Found New Hardware wizard - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 9
to a network via an optional HP Jetdirect external print server. For information about setting up HP Jetdirect print servers, see your HP Jetdirect hardware and software installation guides. For Windows Installing the printer driver through network using the printer setup program You must install - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 10
follow the onscreen instructions to complete the installation. Connecting to a print server You must install your HP Jetdirect print server first, then connect the printer to the network and install the printer software. 1 Click Start, point to Settings, and then click Printers (Windows NT 4.0, 98 - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 11
or Print. Using the print cartridges Replacing the print cartridges Use only the recommended print cartridges. See "HP supplies and accessories" for part numbers and ordering information. To load the print cartridges: 1 Turn the printer on and open the top cover. The print cartridge cradle will move - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 12
the Toolbox: Click Start, point to Programs, hp deskjet 9300 series, and then click hp deskjet 9300 series Toolbox. 2 Click the Printer Services tab. 3 Click Clean Print Cartridges and follow the onscreen instructions. 4 If you still find a problem in the printout, repeat this cleaning process. 5 If - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 13
cartridge. Printing from MS-DOS software programs When printing from MS-DOS®, you can adjust printer settings in two ways: in the HP Deskjet Control Panel for DOS and from within your DOS application's printer driver. HP Deskjet Control Panel for DOS can be downloaded from http://www.hp.com/support - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 14
worked well with your printer. You can print on the media listed below. For details, see "Printer specifications." Standard paper Custom paper Envelopes Cards Thick cards (0.52 mm or 0.02 in.) Labels Transparencies and slides HP special paper If printing more than one page on transparencies, photo - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 15
match the paper size, type, source, and orientation, and then click OK. (For instructions on accessing the printer driver, see "Changing print settings.") Rear manual feed The rear manual feed is designed for printing on thicker paper like cardstock and photo paper without bending or warping. This - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 16
(4 by 6 in., 5 by 8 in., A6) Envelopes (#10, A2, Monarch, DL, C5, C6) Photos (4 by 6 in.) with tear-off tab HP Greeting Card envelopes (4.38 by 6 in.) Banners - Letter size HP printer. See "HP supplies and accessories" for part numbers and ordering information. To print on transparencies: 1 Insert HP - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 17
edges of the paper. 3 For Windows: In the printer driver, click the Paper/Quality tab and do the following (for instructions on accessing the printer driver, see "Changing print settings"): • In the Type is drop-down list, select the appropriate HP media (such as HP Premium Inkjet Paper). • In the - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 18
the edges of the paper. 3 Before running your application, open the printer driver to set the desired custom paper size. (For instructions on accessing the printer driver, see "Changing print settings.") 4 For Windows: In the printer driver, click the Paper/Quality tab and do the following: • Click - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 19
length adjusters in until they stop at the edges of the envelopes. 4 For Windows: In the printer driver, click the Paper/Quality tab and do the following (for instructions on accessing the printer driver, see "Changing print settings"): • In the Size is drop-down list, select the envelope size. For - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 20
3 Slide the postcard guide and the paper width adjuster in until they stop at the edges of the cards. 4 For Windows: In the printer driver, click the Paper/Quality tab and do the following (for instructions on accessing the printer driver, see "Changing print settings"): • In the Type is drop-down - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 21
mode, printing will take longer because more memory is required in your computer. 2 Change any other print settings if necessary and click OK. 3 Print your document. 4 Insert paper into the rear manual feed at the back of the printer. For instructions on feeding paper manually, see "Rear manual feed - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 22
Manual. 4 After the first side of the page(s) is printed, turn the paper over and reload it into the printer. 5 Follow the onscreen instructions to complete the two-sided printing. Understanding smart software features Your printer driver down list. Tiling Take a one-page document and enlarge it up - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 23
Quality tab, select HP Banner Paper from the Type is drop-down list. Print in Sepia and Print in Grayscale Print images in a brownish tone to give them an antique look using the Print in Sepia feature. Alternatively, print in grayscale by selecting Print in Grayscale. Both black and white and color - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 24
After installing your printer software, you can open the Toolbox by clicking Start, pointing to Programs, hp deskjet 9300 series, and then clicking hp deskjet 9300 series Toolbox. Printer Status tab The Printer Status tab displays ink level information for each cartridge in 10 percent increments - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 25
your printer's ink and media usage (via myPrintMileage). With this information, you can diagnose and solve printer problems, and manage your printing activities and printer supplies more effectively. hp instant support provides the following services for your printer: Easy access to troubleshooting - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 26
For Mac OS 8.6, 9.x and OS X, the HP Inkjet Utility contains tools to calibrate the printer, clean the print cartridges, print a test page, and find website support information. Displaying the HP Inkjet Utility 1 Double-click the Macintosh HD icon on the desktop. 2 Do one of the following: • Mac OS - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 27
: Cleans the print cartridges. Calibrate Device: Aligns the print cartridges. Calibrate Color: Adjusts color to correct problems with tint. Estimate Ink Levels: Displays print cartridge ink levels. Support: Provides access to the HP website where you can find support for the printer and information - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 28
quality. If your printer is not operating properly and these suggestions do not solve your problem, try to print a diagnostic page, and then contact HP Customer Support (see "Printing a diagnostic page" and "Customer Support"). Power cannot be turned on Check that the power cord is connected. Check - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 29
your software program manual, or call the software manufacturer to get more specific help for this problem. If the test page does not print, ensure that the correct port (USB, LPTx) is selected and that the printer is connected directly to your computer. If your printer is connected to a switch box - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 30
from the ink nozzles on the print cartridges. Check for an empty print cartridge. If you are printing black text and a blank page prints, your black print cartridge might be empty. Check the printer LEDs to make sure they are not on (see "Printer lights blink" and "Print cartridge problem" for more - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 31
HP printer. For information on recommended media, see "Printing and loading media." Check the print cartridges for low ink or clogs: • Whenever print quality deteriorates, it is a good idea to clean the print cartridges and then print a test page. See "Cleaning the print cartridges" for instructions - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 32
on the print cartridge. An ink buildup problem can be solved by cleaning the cartridges. See "Cleaning the print cartridges" for instructions. Ink is not filling the text or graphics completely Check the print cartridges: • The print cartridge might be low or out of ink. Check the printer LEDs to - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 33
• If the layout of the document you are trying to print will fit on a paper size supported by the printer, then load the correct paper size. Make sure to select the correct page orientation. • Sometimes software packages allow you to select a print mode that scales the document to fit the paper size - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 34
manual or call the software manufacturer to get more specific help for this problem. Placement of the text or graphics is incorrect Check the paper size and orientation settings. Make sure the paper size and page orientation selected in the software program match the settings in the printer driver - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 35
of one or more colors of ink. To check the ink levels of your print cartridges in Windows, go to the Toolbox (if you have installed it on your system). To open the Toolbox, click Start, point to Programs, hp deskjet 9300 series, and then click hp deskjet 9300 series Toolbox. After printing a test - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 36
for your printer model. For print cartridge installation instructions, see "Replacing the print cartridges." Power and Print Cartridge lights on Low or out of ink Replace any low or empty print cartridges, then try to print again. See "Replacing the print cartridges" for instructions. Power and - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 37
your computer system that is available. Uninstalling the printer software ENWW For Windows: 1 Start Windows and make sure no other Windows applications are running. 2 Open Control Panel. 3 Double-click Add/Remove Programs. 4 Select HP Deskjet 9300 series. 5 Follow the onscreen instructions to - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 38
turned on. Connect the USB cable to the computer and printer, and turn on the printer. Verify that Windows is able to detect the printer. Windows will display the Found New Hardware wizard if it detects the printer. Printer does not print after switching ports Do not connect both the parallel cable - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 39
wrong print cartridge for the printer 3 defective Insert print cartridge if there is none. Reinsert print cartridge if there is one. If the above do not solve the problem, verify the color cartridge is an HP C6578 Series cartridge, and the black cartridge is an HP 51645 Series cartridge. 4 If - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 40
the Resume light starts to blink. Your printer prints a sample page. Printing a diagnostic page This page is useful to HP Technical Support if you have a printer problem. 1 Turn the printer on. 2 While holding down the printer's Power button, press the printer's Resume button four times and then - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 41
, Windows NT Server 4.0. 4 Note how the printer is connected to your system. For example, parallel, Universal Serial Bus (USB), or network. 5 Obtain the printer driver and version number of the printer software. For example, HP Deskjet 9300 PCL 3 version 1.0. 6 If you have a problem printing from - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 42
Italic; Univers, Univers Italic (Euro Symbol supported) In-box printer driver features: Symmetrical Margins, Emulate Laserjet Margins, Ink Volume Control, Custom Media Size, Resizing, Grayscale, HP Digital Photography, Tiling, Booklet, Pages per Sheet, Print on Both Sides, Banner, Mirror Image - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 43
lb index) using manual feed IEEE 1284-Centronics parallel compatible; Universal Serial Bus (Windows 98 and USB-connect Power Supply Power modules: Input voltage 100 to 240 VAC (±10 percent), 50/60 Hz (±3 Hz) 1 watt maximum when off; 11.3 watts maximum non-printing; 47.7 watts maximum when printing - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 44
USB A-B (2 m) C6518A Network interface HP Jetdirect 170X external print server J3258A HP Jetdirect 300X external print server J3263A HP Jetdirect 175X external print server (USB) J6035A HP Jetdirect 310X external print server (USB) J6038A Supplies Print cartridges Black 51645G (21 ml) / 51645A (42 - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 45
Transparency Film A4, 20 sheets: 210 by 297 mm C3832A HP Banner Paper A4, 100 sheets: 210 by 297 mm C1821A HP Iron-on T-shirt Transfers A4, 10 sheets: 210 by 297 mm C6050A US Letter, 10 sheets: 8.5 by 11 in. C6049A HP Greeting Card Paper A4, 20 sheets, 20 envelopes C6042A US Letter, 20 - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 46
product. This device complies with part 15 of the FCC rules. power cord cannot be repaired. If it is defective, it should be discarded or returned to the supplier. LEDs classification Energy consumption Energy Star is a US-registered service HP Deskjet 9300) or product number (such as C8136A). ENWW - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 47
ENWW - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 48
maintenance or modification; b Software, media, parts, or supplies not provided or supported by HP; c Operation outside the product's specifications; d Unauthorized modification or misuse. 4 For HP printer products, the use of a non-HP print cartridge or a refilled print cartridge does not affect - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 49
. See media parallel port 2-1 parts, printer 2-1 PCL language, included A-1 photo paper, printing 3-7 postcard guide 2-1 Power button 2-1 power input 2-1 print cartridge icons 5-12 Print Cartridge light 2-1 print cartridges aligning 2-7, 4-3 cleaning 2-7, 4-3 ink level display, Toolbox 4-1 replacing - HP Deskjet 9300 | HP Deskjet 9300 series printer - (English) User Guide - Page 50
or images 5-6 network printing problem 5-10 nothing prints 5-1 paper feed problem 5-2 paper skew problem 5-3 poor print quality 5-4 power cannot be turned on 5-1 print cartridge problem 5-12 printer lights blink 5-9 sample page, printing 5-13 slow printing 5-8 switching ports problem 5-11 test page
hp
deskjet 9300 series printer
user’s guide