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HP Deskjet 9300 HP Deskjet 9300 series printer - (English) User Guide - Page 45

HP Professional Brochure and Flyer Paper, HP Premium Plus Photo Paper

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HP Premium Photo Paper A3, 15 sheets: 297 by 420 mm C6059A US Letter, 15 sheets: 8.5 by 11 in. C6039A HP Premium Plus Photo Paper Glossy, A4, 20 sheets: 210 by 297 mm C6832A Glossy, US Letter, 20 sheets: 8.5 by 11 in. C6831A Glossy Snapshot, 20 sheets: 4 by 6 in. C6944A Matte, A4, 20 sheets: 210 by 297 mm C6951A Matte, US Letter, 20 sheets: 8.5 by 11 in. C6950A HP Professional Brochure and Flyer Paper Glossy, A4, 50 sheets: 210 by 297 mm C6818A Glossy, US Letter, 50 sheets: 8.5 by 11 in. C6817A Matte, US Letter, 50 sheets: 8.5 by 11 in. C6955A Glossy, Tabloid, 50 sheets: 11 by 17 in. C6820A Glossy, A3, 50 sheets: 297 by 420 mm C6821A HP Premium Transparency Film A4, 20 sheets: 210 by 297 mm C3832A HP Banner Paper A4, 100 sheets: 210 by 297 mm C1821A HP Iron-on T-shirt Transfers A4, 10 sheets: 210 by 297 mm C6050A US Letter, 10 sheets: 8.5 by 11 in. C6049A HP Greeting Card Paper A4, 20 sheets, 20 envelopes C6042A US Letter, 20 sheets, 20 envelopes C1812A Glossy, A4, 10 sheets, 10 envelopes C6045A Glossy, US Letter, 10 sheets, 10 envelopes C6044A Felt-Textured, Ivory (half-fold), US Letter, 20 sheets, 20 envelopes C6828A ENWW B-2

Section	Page
Contents	3
Welcome	5
Using this guide	5
For more information	5
Printer basics and connections	6
Understanding the printer parts and functions	6
Connecting the printer	7
For Windows	7
For Macintosh	8
Using the printer on a network	9
For Windows	9
Changing print settings	11
Using the print cartridges	11
Replacing the print cartridges	11
Aligning the print cartridges	12
Cleaning the print cartridges	12
Printing from MS-DOS software programs	13
Printing and loading media	14
Loading paper	14
Main paper tray	14
Rear manual feed	15
Minimum printing margins	16
Printing on various paper types and sizes	16
Printing on transparencies	16
Printing on HP media	17
Printing on standard-sized paper	18
Printing on custom-sized paper	18
Printing on envelopes	19
Printing on cards	19
Printing on thick plain paper or photo paper	20
Printing on both sides of the paper	21
For Windows	21
For Macintosh	22
Understanding smart software features	22
Using the Toolbox	24
Printer Status tab	24
Information tab	24
hp instant support	25
myPrintMileage	25
Ordering printing supplies directly through the Toolbox	26
Printer Services tab	26
Using the HP Inkjet Utility (Macintosh)	26
Displaying the HP Inkjet Utility	26
Viewing the HP Inkjet Utility panels	27
Troubleshooting	28
Power cannot be turned on	28
Printer is not responding (nothing prints)	28
Paper feed problem	29
Paper skew problem	30
Paper is jammed in the printer	30
Tips for avoiding paper jams	30
A blank page is ejected	30
Poor print quality	31
Printout is faded or colors are dull	31
Colors are bleeding into each other	31
Ink is smearing onto white (blank) areas	32
Ink is not filling the text or graphics completely	32
Text is jagged at the edges (not smooth)	32
Something on the page is missing or incorrect	33
Unexpected results	33
Text or graphics are cut off at page edges	33
Placement of the text or graphics is incorrect	34
Meaningless characters are printed	34
Wrong fonts are printed	34
Colors are different than they should be	35
Slow printing	35
Printer lights blink	36
Network printing problem	37
Uninstalling the printer software	37
USB installation failed or nothing prints throughUSB	38
Printer does not print after switching ports	38
Print cartridge problem	39
Printing a sample page	40
Printing a diagnostic page	40
Cancelling a print job	40
Customer Support	41
Printer specifications	42
HP supplies and accessories	44
Regulatory information	46
Hewlett-Packard Limited Warranty Statement	48