HP Deskjet D4300 Full User Guide - Page 110
For photo paper with a tear-off tab, a scanned image
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Troubleshooting If the printout has an unwanted border, try the following solutions: • Align print cartridges. • Open the Printer Properties dialog box, click the Features tab, and verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the printer. • Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. • Verify that the software application you are using supports borderless printing. For photo paper with a tear-off tab If the border appears below the tear-off tab, remove the tab. If the border appears above the tear-off tab: • Align print cartridges. • Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. Problems with borderless documents 107