10 Maintenance
Install print cartridges
...............................................................................................................
63
Choose the right print cartridges
........................................................................................
63
Selection numbers
..............................................................................................................
64
Printing with one print cartridge
..........................................................................................
64
Installation instructions
.......................................................................................................
64
Align print cartridges
.................................................................................................................
66
Automatically clean print cartridges
..........................................................................................
66
Calibrate print quality
................................................................................................................
67
View estimated ink levels
.........................................................................................................
67
Maintain the printer body
..........................................................................................................
68
Remove ink from your skin and clothing
...................................................................................
68
Manually clean print cartridges
.................................................................................................
68
Maintain print cartridges
...........................................................................................................
69
Print cartridge storage and handling
...................................................................................
70
Print cartridge protector
......................................................................................................
70
Printer Toolbox
.........................................................................................................................
71
11
Shop for ink supplies
............................................................................................................
72
12 Troubleshooting
Error messages
........................................................................................................................
73
Print cartridge error messages
...........................................................................................
73
Incorrect print cartridge or print cartridge missing
........................................................
73
Print cartridge problem message
..................................................................................
74
Print cartridge carriage is stuck
....................................................................................
74
"Paper Mismatch" or "Paper Size" message
......................................................................
76
Out of paper
........................................................................................................................
77
There was an error writing to USB port
..............................................................................
77
Two-way communication cannot be established or Printer not responding
.......................
77
Installation problems
.................................................................................................................
77
Printer lights are on or flashing
.................................................................................................
80
Power light is flashing
........................................................................................................
80
Resume light is flashing
......................................................................................................
81
Both Power and Resume lights are flashing
.......................................................................
81
Print Cartridge Status lights are on or flashing
...................................................................
82
Front USB port lights are flashing
.......................................................................................
83
Printer does not print
................................................................................................................
83
Verify the following
.............................................................................................................
83
Check the printer lights
.......................................................................................................
83
Unable to print
....................................................................................................................
83
If the printer still does not print
...........................................................................................
89
Document prints slowly
.............................................................................................................
89
Print cartridge problems
...........................................................................................................
90
Resolving print cartridge error messages
...........................................................................
90
Print cartridge carriage is stalled
........................................................................................
93
Paper problems
........................................................................................................................
96
Paper jam
...........................................................................................................................
96
Out of paper
........................................................................................................................
98
Printer prints on multiple sheets at once
..........................................................................
102
Contents
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Contents