HP Deskjet F4500 User Guide - Page 59
The printout is blank - scanner
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Solution 2: Clean the scanner glass Solution: Clean the scanner glass and make sure that there are no foreign materials adhering to it. Cause: The scanner glass was dirty, causing the product to include an area in the copy that was larger than the document. The printout is blank Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Place the original correctly on the glass • Solution 2: Check the ink levels in the print cartridges Solution 1: Place the original correctly on the glass Solution: Load your original print side down on the right front corner of the glass. Solve a problem Cause: The original was placed incorrectly on the glass. If this did not solve the issue, try the next solution. Solution 2: Check the ink levels in the print cartridges Solution: Check the estimated ink levels remaining in the print cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable. If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the Copy troubleshooting 57