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HP EliteBook 735 Maintenance and Service Guide - Page 15

Product components and their descriptions continued, Category, Description, Restore media

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Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Home 64 Chinese Market CPPP Windows 10 Home 64 High End Chinese Market CPPP Windows 10 Home 64 Plus Windows 10 Home 64 Plus Single Language Windows 10 Home 64 Plus Single Language APAC EM PPP Windows 10 Home 64 Plus Single Language India Market PPP Windows 10 Home 64 Plus Single Language Indonesia Market PPP Windows 10 Home 64 Single Language Windows 10 Home 64 Single Language APAC EM PPP Windows 10 Home 64 Single Language India Market PPP Windows 10 Home 64 Single Language Indonesia Market PPP Windows 10 Professional 64 Windows 10 Professional 64 Chinese Market Windows 10 Professional 64 StF MSNA Strategic Windows 10 Professional 64 StF MSNA Standard Windows 10 Professional 64 StF MSNA Plus FreeDOS 3.0 Restore media Windows 10 Driver DVD Windows 10 Driver USB Windows 10 Professional 64-bit OS DVD Windows 10 Professional 64-bit OS USB Certified Microsoft WHQL Web-only support Windows 10 Enterprise 64 Windows 10 Pro 64 CBB 1803 Serviceability End user replaceable parts AC adapter Solid-state drive Memory module WLAN module 5

Section	Page
Product description	11
Components	17
Right	17
Left	19
Display	20
Keyboard area	21
Touchpad	21
Lights	22
Buttons, speakers, and fingerprint reader	23
Hot keys (select products only)	24
Special keys	25
Bottom	26
Front	27
Labels	28
Illustrated parts catalog	30
Computer major components	30
Display assembly subcomponents	33
Miscellaneous parts	35
Removal and replacement procedures preliminary requirements	37
Tools required	37
Service considerations	37
Plastic parts	37
Cables and connectors	37
Drive handling	38
Workstation guidelines	38
Electrostatic discharge information	38
Generating static electricity	39
Preventing electrostatic damage to equipment	39
Personal grounding methods and equipment	40
Grounding the work area	40
Recommended materials and equipment	40
Packaging and transporting guidelines	41
Removal and replacement procedures for Customer Self-Repair parts	42
Component replacement procedures	42
Preparation for disassembly	42
Bottom cover	42
Solid-state drive (SSD)	44
Memory modules	45
WLAN/Bluetooth combo card	47
WWAN module	49
Keyboard	51
Removal and replacement procedures for authorized service provider parts	54
Component replacement procedures	54
Battery	55
RJ-45 board with bracket	57
Heat sink assembly	58
RTC battery	60
Power button board	61
Speaker assembly	62
Touchpad	63
Touchpad button board	64
NFC module	65
Smart card reader	66
Fan	67
System board	69
Fingerprint reader assembly	74
Display assembly	76
Top cover	85
Interpreting system validation diagnostic front panel LEDs and audible codes	86
Computer Setup (BIOS), TPM, and HP Sure Start	88
Using Computer Setup	88
Starting Computer Setup	88
Navigating and selecting in Computer Setup	88
Restoring factory settings in Computer Setup	88
Updating the BIOS	89
Determining the BIOS version	89
Downloading a BIOS update	89
Changing the boot order using the f9 prompt	90
TPM BIOS settings (select products only)	90
Using HP Sure Start (select products only)	91
Using HP PC Hardware Diagnostics	92
Using HP PC Hardware Diagnostics Windows (select products only)	92
Downloading HP PC Hardware Diagnostics Windows	92
Downloading the latest HP PC Hardware Diagnostics Windows version	93
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	93
Installing HP PC Hardware Diagnostics Windows	93
Using HP PC Hardware Diagnostics UEFI	93
Starting HP PC Hardware Diagnostics UEFI	94
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	94
Downloading the latest HP PC Hardware Diagnostics UEFI version	94
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	94
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	95
Downloading Remote HP PC Hardware Diagnostics UEFI	95
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	95
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	95
Customizing Remote HP PC Hardware Diagnostics UEFI settings	95
Backing up, restoring, and recovering	97
Backing up information and creating recovery media	97
Using Windows tools	97
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	97
Restoring and recovery	98
Restoring, resetting, and refreshing using Windows tools	98
Recovering using HP Recovery media	98
Changing the computer boot order	98
Using HP Sure Recover (select products only)	99
Specifications	100
Computer specifications	100
33.8 cm (13.3 in) display specifications	101
M.2 SATA solid-state drive specifications	101
M.2 PCIe solid-state drive specifications	102
Power cord set requirements	103
Requirements for all countries	103
Requirements for specific countries and regions	104
Statement of memory volatility	106
Nonvolatile memory usage	108
Questions and answers	110
Using HP Sure Start (select models only)	111
Recycling	112

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Table 1-1

Product components and their descriptions (continued)