Section |
Page |
HP LaserJet 4100MFP, 4101MFP Multi Function Printer Parts, Service Manual.pdf |
1 |
4100&4101mfp.pdf |
4 |
Table of contents |
5 |
List of figures |
11 |
List of tables |
13 |
Product Information |
15 |
Introduction |
16 |
Product configurations |
16 |
HPLaserJet 4100mfp (C9148A) |
16 |
HPLaserJet 4101mfp (C9149A) |
16 |
Product features |
17 |
Product speed and throughput |
17 |
Image quality |
17 |
Paper handling |
17 |
Copying capability |
17 |
Expandable design |
18 |
Product specifications |
18 |
Media specifications |
20 |
Special considerations for ADF documents |
20 |
Supported media for the glass |
20 |
Model and serial numbers |
21 |
Product overview |
22 |
Front view |
22 |
Back view |
23 |
Service approach |
25 |
Service approach |
26 |
Major assemblies |
26 |
Contact HP |
27 |
World Wide Web |
27 |
HP support assistant CD-ROM |
27 |
HP authorized resellers and support |
27 |
HP service agreements |
27 |
Operation |
29 |
Using the ADF unit |
30 |
General guidelines for using the ADF unit |
30 |
Using the glass |
31 |
General guidelines for using the glass |
31 |
Using the control panel |
32 |
Layout and operation |
32 |
Navigation |
33 |
Walk-up copy display |
33 |
Status bar |
33 |
Menus |
34 |
Configure device, diagnostic, and service menus |
34 |
Menu map |
35 |
Maintenance |
37 |
Cleaning the product |
38 |
General guidelines |
38 |
Running the cleaning page |
39 |
Cleaning the ADF delivery guide (clear mylar strip) |
39 |
User-replaceable parts |
41 |
Replacing user-replaceable parts |
41 |
Updating product firmware |
43 |
Downloading a remote firmware update |
43 |
Installing the update |
43 |
RFU installation messages |
43 |
Using HP Web JetAdmin (single update) |
44 |
Using HP Web JetAdmin (multiple or unattended update) |
44 |
Windows parallel connection (local printer) |
45 |
Windows parallel connection (network printer) |
45 |
Troubleshooting RFU installation |
46 |
RFU installation error messages |
46 |
Performing hard-drive disk initialization |
47 |
Cold Reset |
47 |
NVRAM initialization |
48 |
Calibration |
49 |
Performing automatic Calibration |
49 |
Performing manual calibration |
50 |
Lead adjustment for the ADF |
50 |
Center adjustment for the ADF |
51 |
Leading-edge adjustment for the glass |
51 |
Side-edge adjustment for the glass |
52 |
Theory of operation |
53 |
Introduction |
54 |
Overview |
54 |
Document transportation process |
54 |
Document exposure system |
54 |
Light-conversion process |
55 |
General descriptions |
56 |
Scan-unit components |
57 |
ADF components |
58 |
Copy processor board |
59 |
CPB terminology |
59 |
Typical scanning-process flow |
60 |
Copy processor board LEDs |
61 |
Scanner controller board |
63 |
ADF motor circuit |
63 |
Optical-unit motor circuit |
63 |
Scan-unit intake-fan motor circuit |
63 |
Scanner controller board connectors |
64 |
Intermediate PCB |
65 |
Power supply |
65 |
Overcurrent and overvoltage protection |
65 |
Power-supply block diagram |
66 |
Optical unit |
67 |
Inverter PCB |
68 |
Scanning lamp |
68 |
CCD driver PCB |
68 |
ADF document-feed system |
69 |
Overview |
69 |
ADF cover sensor (PS10) |
70 |
Document-detect sensor (PS2) |
70 |
Leading-edge sensor (PS1) |
70 |
ADF motor |
70 |
Document pickup process |
70 |
Document jams |
70 |
Scan-unit intake fan |
70 |
Removal and replacement |
71 |
Removal and replacement strategy |
72 |
Required tools |
72 |
Before performing service |
72 |
After performing service |
72 |
Common fasteners |
73 |
Parts removal order |
74 |
User-replaceable parts |
75 |
ADF input tray |
75 |
ADF pickup roller |
76 |
ADF separation roller |
78 |
ADF separation pad |
79 |
ADF unit |
80 |
Assemblies and covers |
81 |
Control-panel door |
81 |
Scan-unit right-side cover |
84 |
Copy processor board |
85 |
Scan-unit left-side cover |
86 |
Intake fan filter |
88 |
Formatter cage |
89 |
Scan unit |
91 |
Printing-unit top cover |
93 |
Glass |
94 |
Scanning lamp |
95 |
Optical unit |
97 |
ADF door open sensor (PS10) |
100 |
Optical-unit drive gear/motor assembly |
101 |
Scan-unit power supply |
103 |
Inverter PCB |
105 |
Scanner controller PCB |
106 |
Intake fan |
108 |
Troubleshooting |
111 |
Troubleshooting process |
113 |
Preliminary operating checks |
114 |
Installation conditions |
114 |
Media condition |
114 |
Unit condition |
114 |
Basic troubleshooting process flow |
115 |
Basic troubleshooting |
116 |
Power-on defects |
118 |
Troubleshooting with the control panel |
119 |
Control-panel display |
119 |
Event log |
119 |
Print the event log |
119 |
Interpret the event log |
120 |
Display the event log |
121 |
Control-panel messages |
122 |
Troubleshooting with the copy processor board |
126 |
User-level and service-level diagnostics |
128 |
ADF paper-path test |
128 |
To print a paper-path test |
128 |
Diagnostic tests |
128 |
To perform a diagnostic test |
128 |
Service-level diagnostics |
129 |
Service menu |
129 |
To access the service menu (PIN code: 04410002) |
129 |
Jam troubleshooting |
130 |
Jams |
130 |
Clearing repeated ADF jams |
131 |
Creating a customer print job |
131 |
Evaluate the information pages |
132 |
Configuration page |
132 |
Configuration-page elements |
132 |
JetDirect page |
134 |
JetDirect-page elements |
134 |
Supplies status page |
135 |
Supplies-page elements |
135 |
Usage page |
136 |
File directory page |
137 |
File-directory-page elements |
137 |
Image-formation troubleshooting |
138 |
Checking the print cartridge |
139 |
EconoMode |
139 |
Image-defect tables |
140 |
Media troubleshooting |
142 |
Isolate a paper path |
142 |
Use the straightest paper path |
142 |
Isolate the source of the jam |
142 |
Determine where media jams occur |
142 |
Is the MFP is misfeeding or creating multifeed jams |
142 |
Isolate a media brand |
143 |
Isolate a media type |
143 |
Wiring diagrams |
144 |
Parts and diagrams |
145 |
Ordering parts, supplies and getting support |
146 |
Parts |
146 |
Related documentation and software |
146 |
Support |
146 |
Accessories |
147 |
Consumables |
147 |
Common hardware |
148 |
HP Laserjet 4100 differences |
148 |
How to use the parts lists and diagrams |
149 |
Parts lists and diagrams |
150 |
Alphabetical parts list |
164 |
Numerical parts list |
166 |
Index |
169 |
4100&4101MFPSoftwareTechAddendum.pdf |
180 |
Known issues |
180 |
General product |
180 |
HP LaserJet printing system installer |
180 |
HP LaserJet printing system uninstaller |
182 |
Install Network Printer wizard |
183 |
Customization utility |
184 |
Network bidirectional communication |
185 |
Local (IR, parallel, and USB) bidirectional support |
186 |
Web Registration |
186 |
Web installation |
186 |
General printer driver |
187 |
PCL 6 driver |
188 |
PS driver |
188 |
Job Retention |
190 |
Printer Status and Alerts |
191 |
Novell Netware |
193 |
Adobe Acrobat Reader |
195 |
Introduction |
197 |
Section 1.0, General Information |
197 |
Section 2.0, Component Version Summary |
197 |
Sections 3.0 through 6.0, HP LaserJet PCL 6, PCL 5, and PS drivers |
197 |
Driver Common Registry Entries |
198 |
Fonts |
199 |
Other Components |
199 |
Additional information |
200 |
LASERJET 4100 Series Service Manual.pdf |
338 |
Contents |
342 |
Figures |
346 |
Tables |
350 |
Printer description |
352 |
Chapter contents |
352 |
Printer features |
353 |
Product compatibility matrix |
357 |
Identification |
359 |
Model and serial numbers |
359 |
Site requirements |
360 |
Installation requirements |
361 |
Environmental requirements |
363 |
Print media specifications |
364 |
Supported types of print media |
367 |
Types of print media to avoid |
368 |
Weight equivalence table |
369 |
Adhesive labels |
370 |
Overhead transparencies |
371 |
Envelopes |
372 |
Card stock and heavy paper |
374 |
Safety information |
375 |
Toner safety |
375 |
Laser safety |
376 |
Regulatory information |
376 |
Service approach |
378 |
Chapter contents |
378 |
Service approach |
379 |
Parts and supplies |
379 |
Ordering information |
379 |
Printer documentation |
380 |
HP direct ordering for genuine HP parts |
381 |
Exchange program |
381 |
Consumables |
381 |
World Wide Web |
381 |
HP service parts information compact disc |
381 |
HP support assistant compact disc |
382 |
Toner cartridge information |
383 |
Warranty statement |
384 |
Printer warranty |
384 |
Limited warranty for toner cartridge life |
384 |
Printer operation |
386 |
Chapter contents |
386 |
Using the control panel |
388 |
Control panel layout |
388 |
Control panel lights |
388 |
Control panel keys |
389 |
Settings and defaults |
390 |
Control panel menus |
391 |
Quick copy jobs menu |
392 |
Private/stored jobs menu |
393 |
Information menu |
394 |
Paper-handling menu |
396 |
Printing menu |
399 |
Print quality menu |
402 |
Configuration menu |
405 |
I/O menu |
408 |
EIO menu (networked printers) |
409 |
Resets menu |
412 |
Service mode |
413 |
Service menu |
414 |
Page count |
416 |
Maintenance count |
416 |
Maintenance interval |
416 |
Serial number |
416 |
Cold reset paper |
416 |
Diagnostics |
416 |
Clear event log |
417 |
Top margin |
417 |
Tray 1 left margin |
417 |
Trays 2 and 3 left margin |
417 |
Testing the printer |
417 |
Engine test |
417 |
Resetting the printer |
418 |
Cold reset |
418 |
Clearing NVRAM |
418 |
Initialization of NVRAM |
418 |
Initialization of the hard disk |
419 |
System configuration |
419 |
MS-DOS system configuration |
419 |
Parallel DOS commands |
419 |
Printer maintenance |
420 |
Chapter contents |
420 |
Cleaning the printer and accessories |
421 |
Using the printer cleaning page |
423 |
Using the auto-cleaning page |
423 |
Cleaning spilled toner |
424 |
Performing printer maintenance |
425 |
Reset maintenance count |
425 |
Expected life of components |
426 |
Theory of operation |
428 |
Chapter contents |
428 |
Power supply system |
430 |
AC/DC power distribution |
430 |
Overcurrent/overvoltage protection |
431 |
Fuser over-temperature protection |
431 |
High-voltage power distribution |
432 |
Toner-cartridge detection |
433 |
Cartridge memory |
433 |
Engine controller system |
434 |
Engine controller board inputs and outputs |
435 |
Laser/scanner drive |
440 |
Paper-motion monitoring and control |
440 |
Solenoids, sensors, clutches, and switches |
440 |
Engine test print |
440 |
Motors |
440 |
Formatter system |
443 |
PowerSave |
443 |
Resolution Enhancement technology |
443 |
EconoMode |
444 |
Input/output |
444 |
CPU |
444 |
Printer memory |
445 |
DIMM slots |
445 |
PJL overview |
446 |
PML |
446 |
Control panel |
446 |
Image formation system |
447 |
Toner cartridge |
448 |
Photosensitive drum |
449 |
Writing the image |
451 |
Developing the image |
452 |
Transferring the image |
453 |
Image fusing/variable fusing temperature |
454 |
Paper feed system |
456 |
Clutches and sensors |
459 |
Printing from tray 1 |
459 |
Printing from tray 2 |
461 |
Printing from the optional 500-sheet tray |
463 |
Envelope feeder |
466 |
Duplexer |
466 |
Jams |
467 |
Other controls |
468 |
Environmental detection |
468 |
Basic sequence of operation |
469 |
Removing and replacing parts |
472 |
Chapter contents |
472 |
Removal and replacement strategy |
474 |
Required tools |
475 |
Tools |
475 |
Other helpful tools |
475 |
Removing covers |
477 |
Rear right side cover |
477 |
Control panel |
478 |
Top cover |
480 |
Left side cover |
482 |
Front right side cover |
483 |
Rear cover/rear output bin |
484 |
Tray 1 |
485 |
Removing internal assemblies |
488 |
Fuser |
488 |
Firmware DIMM |
489 |
Formatter assembly |
490 |
Output delivery assembly |
491 |
Laser/scanner |
493 |
Cartridge memory |
494 |
Fan |
495 |
Main motor |
497 |
Transfer roller |
498 |
Tray 1 pickup roller |
499 |
Tray 1 pickup assembly |
500 |
Right side toner cartridge guide |
503 |
Registration assembly |
504 |
Paper feed assembly |
506 |
Printer drive assembly (gear train) |
508 |
Delivery drive assembly |
509 |
Separating the engine module from the paper-feed module |
510 |
Engine controller board |
512 |
Paper-feed guide assembly |
515 |
Removing tray assemblies |
516 |
Paper-feed rollers for trays 2, 3, and 4 |
516 |
Separation rollers for trays 2, 3, and 4 |
517 |
Tray 2 paper-feed module disassembly |
518 |
Tray 3 and 4 paper-feed module disassembly |
519 |
Troubleshooting |
522 |
Chapter contents |
522 |
Troubleshooting process |
523 |
Troubleshooting flowchart |
524 |
Troubleshooting flowchart (continued) |
525 |
Troubleshooting the printing system |
526 |
Preliminary operating checks |
526 |
Power on |
527 |
Engine test |
529 |
Display |
530 |
Event log |
530 |
Printer messages |
532 |
General paper-path troubleshooting |
559 |
Information pages |
561 |
Image quality |
566 |
Image system troubleshooting |
583 |
Reference diagrams |
585 |
Locations of components |
585 |
Paper path |
591 |
Engine controller board |
593 |
Paper-size detection switches |
594 |
Motors and fans |
596 |
Connectors |
597 |
PCAs |
600 |
Sensors, switches, and thermistors |
602 |
Solenoids and clutch |
605 |
Timing |
607 |
Parts and diagrams |
608 |
Chapter contents |
608 |
How to use the parts lists and diagrams |
609 |
Accessories and supplies |
610 |
Common screws and replacement cables |
611 |
Illustrations and parts lists |
613 |
Alphabetical parts list |
645 |
Numerical parts list |
652 |
Index |
660 |
Numerics |
660 |
A |
660 |
B |
660 |
C |
660 |
D |
661 |
E |
662 |
F |
662 |
G |
663 |
H |
663 |
I |
663 |
J |
664 |
K |
664 |
L |
664 |
M |
664 |
N |
665 |
O |
665 |
P |
665 |
Q |
667 |
R |
667 |
S |
667 |
T |
668 |
U |
669 |
V |
669 |