HP LaserJet M2727 HP LaserJet M2727 MFP Series - User Guide
HP LaserJet M2727 - Multifunction Printer Manual
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- HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 1
HP LaserJet M2727 MFP Series User Guide - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 2
- HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 3
HP LaserJet M2727 mfp User Guide - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 4
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 5
...10 Control-panel menus ...11 Use the control-panel menus 11 Control-panel main menus 11 3 Software for Windows Supported operating systems for Windows 22 Supported printer drivers for Windows 22 Select the correct printer driver for Windows 22 Priority for print settings ...23 Change printer - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 6
View settings ...41 Change settings ...41 IP address ...42 Link speed setting ...42 6 Paper and print media Understand paper and print media use 46 Supported paper and print media sizes 47 Special paper or print media guidelines 48 Load paper and print media ...49 Tray 1 ...49 Tray 2 or 3 ...50 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 7
use printing shortcuts in Windows 62 Print on both sides of the paper (duplex printing 63 Use automatic duplex printing 63 Print on both sides manually 63 Print multiple pages on one sheet of paper in Windows 64 Economy settings ...65 EconoMode ...65 Archive print ...65 Fonts ...65 Select fonts - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 8
a fax ...116 Delete faxes from memory 117 Use fax on a DSL, PBX, ISDN, or VoIP system 117 Send a fax ...118 Receive a fax ...127 Solve fax problems ...129 Fax error messages ...129 Fax memory is retained when there is a loss of power 132 Fax logs and reports ...133 Change error correction and - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 9
...168 Restore the factory-set defaults ...169 Control-panel messages ...170 Alert and warning messages 170 Critical error messages ...174 Control-panel display problems ...176 Clear jams ...176 Causes of jams ...176 Where to look for jams ...177 Clear jams from the ADF 177 Clear jams from - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 10
problems 208 Solve common Macintosh problems 208 Solve PostScript (PS) errors 210 Appendix A Accessories and ordering information Supplies ...214 Memory ...214 Cable and interface accessories ...214 Paper-handling accessories ...214 User-replaceable parts ...215 Appendix B Service and support - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 11
...229 Power consumption ...229 Toner consumption ...229 Paper use ...229 Plastics ...229 HP LaserJet print supplies 229 Return and recycling instructions 230 Paper ...230 Material restrictions ...230 Disposal of waste equipment by users in private households in the European Union .... 231 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 12
x ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 13
1 Product basics ● Product comparison ● Product features ● Product walkaround ● Supported operating systems ● Supported product software ENWW 1 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 14
Product comparison The product is available in the following configurations. HP LaserJet M2727nf mfp HP LaserJet M2727nfs mfp ● Prints letter-size pages at speeds up to 27 pages per HP LaserJet M2727nf mfp, plus: minute (ppm) and A4-size pages at speeds up to 26 ppm. ● Additional 250-sheet - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 15
displays the amount of life remaining in the print cartridge. ● Authentication for HP print cartridges. ● Enabled supplies-ordering capability. ● Online user guide that is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one hand. ● All doors and covers - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 16
Product walkaround Front view 1 Tray 2 2 Tray 1 3 Print-cartridge door latch 4 Top (face-down) output bin 5 Control panel 6 Automatic document feeder (ADF) input tray 7 Automatic document feeder (ADF) output bin 8 Convenience stapler (HP LaserJet M2727nfs mfp only) 9 Power switch 10 Optional tray 3 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 17
Interface ports The product has a 10/100 Base-T (RJ-45) network port, a Hi-Speed USB 2.0 port, and fax ports. 1 2 3 1 Hi-Speed USB 2.0 port 2 Network port 3 Fax ports Serial number and model number location The serial number and product model number label is on the rear output bin door at the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 18
OS X v10.3, v10.4, and later 64-bit) NOTE: For Mac OS X v10.4 and later, PPC and Intel Core Processor Macs are supported. Supported product software Software included with the product There are several options for completing a recommended install. Easy Install will complete the installation with - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 19
driver ● HP LaserJet Scan program and driver NOTE: Express installation supports faxing by using the control panel. NOTE: PCL 5 and HP hp.com/go/linuxprinting. The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 20
8 Chapter 1 Product basics ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 21
2 Control panel ● Control-panel walkaround ● Control-panel menus ENWW 9 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 22
Control-panel walkaround 1 Shift 05 06 07 08 2 3 45 1 Fax controls. Use the fax controls to change commonly used fax settings. 2 Alphanumeric buttons. Use the alphanumeric buttons to type data into the product control-panel display and dial telephone numbers for faxing. 3 Setup and cancel - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 23
as language, print quality, or volume levels. ● Use the Network config menu to configure network settings such as TCP/IP configuration. ● Use the Service menu to restore default settings, clean the product, and activate special modes that affect print output. NOTE: To print a detailed list of the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 24
or enlarge a copied document. Sets the default input paper tray. Sets the default input scan format and the default output format. Two-sided printing is supported from the ADF only. Sets the default draft mode option. 12 Chapter 2 Control panel ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 25
Table 2-3 Copy setup menu (continued) Menu item Sub-menu item Off Def. Multi-page On Off Restore defaults Description Sets the default multi-page flatbed copy option. Sets all customized copy settings to the factory default values. Table 2-4 Reports menu Menu Item Sub-menu item Sub-menu - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 26
page PCL font list PS font list PCL6 font list Service page Description Prints the print-cartridge status. Includes the following installed PS fonts. Prints a list of all installed PCL 6 fonts. Displays supported paper types, copy settings, and miscellaneous product settings. Table 2-5 Fax setup - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 27
Table 2-5 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Fax Send setup Def. Resolution Fine Superfine Photo Standard Def. light/dark Def. glass size Letter A4 Dialing Mode Tone Pulse Redial if busy On Off Redial-no answer On Off Redial Comm Err. On Off Dial - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 28
ring is generated to alert the user of an incoming voice call. ● Manual : The user must press the Start Fax button or use an extension phone each with a different ring pattern (on a phone system with distinctive-ring service). ● All Rings: The product answers any calls that come through the telephone - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 29
Table 2-5 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Block faxes Add entry Delete entry Clear all Private receive On Off All faxes Print faxes Reprint faxes F/T ring time Print duplex Error correction Fax Speed On Off 20 30 40 70 On Off On Off Fast(V.34) Medium(V. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 30
Table 2-6 System setup menu (continued) Menu Item Sub-menu item Sub-menu item Paper setup Def. paper size Letter A4 Def. paper type Legal Lists available media types. Tray 1 Paper type Tray 2 Paper size Tray 3 Paper out action Wait forever Cancel Override Print quality Cartridge - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 31
config menu Menu item Sub-menu item TCP/IP config Automatic Manual Link speed Auto crossover ENWW Automatic 10T Full 10T Half 100TX Full 100TX Half On Description Prints or schedules a report that is used to troubleshoot fax transmission issues. Cleans the product when specks or other marks - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 32
Table 2-8 Network config menu (continued) Menu item Sub-menu item Off Network services IPv4 IPv6 Show IP Address Yes No Restore defaults Description Sets whether the product will use either IPv4 or IPv6 protocol. Sets whether the product - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 33
the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software for other operating systems ENWW 21 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 34
and scan driver ● Windows 2000 ● Windows 2003 Server (32-bit and 64-bit) Supported printer drivers for Windows ● PCL 5 ● PCL 6 ● PS level 3 emulation The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 35
Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 36
Windows 1. Click Start, and then click Programs or All Programs. 2. Click HP, and then click HP LaserJet M2727. 3. Click Uninstall, and then follow the onscreen instructions to remove the software. 24 Chapter 3 Software for Windows ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 37
Supported utilities for Windows HP ToolboxFX The HP ToolboxFX is a program that you can use for the following tasks: ● Checking the device status ● Checking the supplies status ● Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools HP ToolboxFX - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 38
Program ● HP Update Software for other operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. For information, go to www.hp.com/go/linuxprinting. 26 Chapter 3 Software for - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 39
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ● Scan from the product and HP Director (Macintosh) ● Fax a document from a Macintosh computer ENWW 27 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 40
systems: ● Mac OS X v10.3, v10.4 and later NOTE: For Mac OS v10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 41
run automatically, double-click the CD icon on the desktop. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. USB printer queues are created automatically when the device is attached to the computer. However, the queue will use - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 42
device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 43
Device home page in a browser. View Macintosh Configure Device when the product is connected to a network 1. Open one of the following supported Web browsers: ● Safari 1.2 or later ● Microsoft Internet Explorer 5.0 or later ● Netscape Navigator 4.75 or later ● Opera 6.05 or later 2. Enter the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 44
Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 45
Use watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. 1. On the File menu, click Print. 2. Open the Watermarks menu. 3. Next to Mode, select the type of watermark to use. Select Watermark to print a semi-transparent message. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 46
. 3. On the Finishing pop-up menu, select the Manual Duplex option. 4. Click Print. Follow the instructions in the pop-up window that appears on the computer that you selected. 4. To go to various support Web sites for this device, select an Internet Services option from the dropdown list, and then - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 47
Scan from the product and HP Director (Macintosh) For more information about tasks and settings described in this section, see the HP Director online Help. Scanning tasks To scan to a software program, scan an item using the program itself. Any TWAIN-compliant program can scan an image. If the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 48
Fax a document from a Macintosh computer 1. In the software program, on the File menu, select Print. 2. Click PDF, and then select Fax PDF. 3. Enter a fax number in the To field. 4. To include a fax cover page, select Use Cover Page, and then enter the cover page subject and message (optional). 5. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 49
computer with USB ● Printer sharing disclaimer ● Supported network operating systems ● Supported network protocols ● Install the product on a but the TCP/IP settings will not be fixed for the product. Finally, the manual method to configure specific TCP/IP settings can be done from the control panel, - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 50
setup.exe file on the CD and double-click the file. 2. Follow the installer instructions. 3. Allow the installation process to complete, and then restart the computer. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 51
Used by network programs for product management. SNMP V1 and standard MIB-II (Management Information Base) objects are supported. Table 5-4 IP addressing Service name DHCP (dynamic host configuration protocol) BOOTP (bootstrap protocol) Auto IP Description For Automatic IP address assignment. DHCP - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 52
. If the software installer does not start, navigate to the setup.exe file on the CD and double-click the file. 4. Follow the installer instructions. NOTE: When the installer prompts for a network address, provide the IP address listed on the configuration page that you printed before starting the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 53
, click the Network Settings tab. From the Networking tab (EWS) or the Network Settings tab (HP ToolboxFX), you can change the following configurations: ● Host Name ● Manual IP Address ● Manual Subnet Mask ● Manual Default Gateway ENWW Configure the network product 41 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 54
select TCP/IP config, and then press OK. 4. Use the arrow buttons to select Manual, and then press OK. 5. Use the alphanumeric buttons to type the IP address, only. IPv4 and IPv6 settings Only the IPv4 protocol can be configured manually. The IPv4 protocol can be set from HP ToolboxFX or from the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 55
4. Use the arrow buttons to select one of the following settings. ● Automatic ● 10T Full ● 10T Half ● 100TX Full ● 100TX Half NOTE: The setting must match with the network product to which you are connecting (a network hub, switch, gateway, router, or computer). 5. Press OK. The product will power - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 56
44 Chapter 5 Connectivity ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 57
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Change tray selection ENWW 45 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 58
paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 59
various media. NOTE: To obtain best print results, select the appropriate paper size and type in the print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Tray 1 Trays 2 and 3 Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 60
) Double postcard 148 x 200 mm (5.83 x 7.87 inches) Trays 2 and 3 Not supported. Not supported. Not supported. Not supported. Not supported. Not supported. Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactory - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 61
envelopes, ten transparencies, or ten cards. You can use tray 1 to print the first page on media different from the remainder of the document. Media guides ensure that the media is correctly fed into the product and that the print is not skewed (crooked on the media). When loading media, adjust - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 62
forward and the side to be printed on facing down. Media guides ensure that the media feeds correctly into the product and that the print is not skewed. Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 63
Configure trays When using one of the trays for specific size of paper, you can set the default size for the tray in HP ToolboxFX or from the control panel. In HP ToolboxFX, select Paper handling, and then select the size for the tray you want to set. When you select that size of paper for a print - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 64
52 Chapter 6 Paper and print media ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 65
in Windows ● Economy settings ● Fonts NOTE: Many of the functions that are described in this chapter also can be performed by using HP ToolboxFX. For instructions, see the HP ToolboxFX online Help. ENWW 53 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 66
. 3. Click the Paper/Quality tab. 4. In the Paper Type or Paper Size list box, select the correct media type or size. 5. Click OK. Supported paper types and tray capacity This product has the following tray priority for feeding print media: 1. Tray 1 (if open) 2. Tray 2 3. Optional tray 3 (if - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 67
. Not supported. Up to 250 sheets Get help for any print option Printer-driver Help is separate from program Help. The printer-driver help provides explanations for the buttons, check boxes, and drop-down lists that are in the printer driver. It also includes instructions for performing common - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 68
Cancel a print job If the print job is currently printing, cancel it by pressing Cancel on the product control panel. NOTE: Pressing Cancel clears the job that the product is currently processing. If more than one process is running (for example, the product is printing a document while receiving a - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 69
Create booklets You can copy two pages on one sheet of paper so you can fold the pages in the center to form a booklet. The device arranges the pages in the correct order. For example, if the original document has eight pages, the device prints pages 1 and 8 on the same sheet. 1. On the File menu in - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 70
the media. Make sure that the top of the media is forward and the side to be printed on is facing up. 3. Adjust the media guides to the length and width of the media. 4. On the printer driver, on the Paper tab or the Paper/Quality tab, select the media type - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 71
Use different paper and print covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. On the File menu in the software program, click Print. 2. Select - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 72
Resize documents Use the document resizing options to scale a document to a percentage of its normal size. You can also choose to print a document on a different size paper, with or without scaling. Reduce or enlarge a document 1. On the File menu in the software program, click Print. 2. Select the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 73
3. On the Paper/Quality tab, select the type from the Paper Type drop-down list. 4. Click OK. Set the print orientation 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Finishing tab, select either Portrait or - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 74
Create and use printing shortcuts in Windows Use printing shortcuts to save the current driver settings for reuse. Shortcuts are available on most printer-driver tabs. You can save up to 25 printing shortcuts. Create a printing shortcut 1. On the File menu in the software program, click Print. 2. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 75
the Finishing tab, select Correct order for straight paper path, select Print on both sides (manually), and then open the rear output bin door. 5. Click OK. 6. Send the print job to the product. Follow the instructions in the pop-up window that appears before feeding the output stack into tray 1 for - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 76
Print multiple pages on one sheet of paper in Windows You can print more than one page on a single sheet of paper. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Finishing tab. 4. In the Pages per sheet drop-down - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 77
in the product printer driver conserves toner. For instructions about using the EconoMode setting, see Save toner on or archive. 1. On the control panel, press Setup. 2. Use the arrow buttons to select Service, and then press OK. 3. Use the arrow buttons to select Archive print, select On or - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 78
66 Chapter 7 Print tasks ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 79
8 Copy ● Load originals ● Use copy ● Copy settings ● Copy a book ● Copy photos ● Copy mixed-size originals ● Duplex (two-sided) copy jobs ENWW 67 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 80
letter- or A4-sized paper, pull out the ADF input tray extension to support the media. 2. Slide the stack into the ADF until it does not move . Document loaded appears on the control-panel display. 3. Adjust the media guides until they are snug against the media. Flatbed scanner NOTE: The maximum - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 81
3. Place the original document face-down on the flatbed scanner with the upper-left corner of the document at the corner indicated by the icon on the scanner. 4. Gently close the lid. Use copy One-touch copy 1. Load the document into the automatic document feeder (ADF) input tray or onto the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 82
Cancel a copy job To cancel a copy job, press Cancel on the product control panel. If more than one process is running, pressing Cancel clears the process that currently appears on the product control-panel display. NOTE: If you cancel a copy job, clear the document from the flatbed scanner or from - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 83
● Lgl > A4=83% ● A4 > Ltr=94% ● Ltr > A4=97% ● Full Page=91% ● Fit to page ● 2 pages/sheet ● 4 pages/sheet ● Custom: 25-400% NOTE: When using the Fit to page setting, copy from the flatbed scanner only. When using the 2 pages/sheet or 4 pages/sheet setting, copy from the automatic document feeder - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 84
NOTE: The factory-set default for automatic copy collation is On. The Collate LED on the control panel is on when collation is on. Copy settings Copy quality Four copy-quality settings are available: Text, Mixed, Film photo, and Picture. The factory-set default for copy quality is Text. This setting - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 85
2. Clean the glass by using a soft, lint-free cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 86
3. Use the arrow buttons button to select Def. Light/dark, and then press OK. 4. Use the arrow buttons button to adjust the setting. Move the slider to the left to make all of the copies lighter than the original, or move the slider to the right to make all of the copies darker than the original. 5. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 87
● Labels ● Letterhead ● Envelope ● Preprinted ● Prepunched ● Colored ● Bond ● Recycled ● Mid weight ● Extra heavy ● Rough Change the media size and type for the current job NOTE: Change the default media size and type settings to change the media size and type. 1. On the product control panel, press - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 88
Restore the copy-settings defaults Use the control panel to restore the copy settings to the factory-set default values. 1. On the product control panel, press Setup. 2. Use the arrow buttons to select Copy setup, and then press OK. 3. Use the arrow buttons to select Restore defaults, and then press - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 89
NOTE: Photographs should be copied from the product flatbed scanner, not from the automatic document feeder (ADF). 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upper- left corner of the photo in the lower-right corner of the glass. 2. Gently close the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 90
Copy mixed-size originals Use the flatbed scanner when making copies of mixed-size originals. Do not use the ADF. Duplex (two-sided) copy jobs Copy two-sided documents automatically Use the 2-Sided button on the control panel display to use duplexing to achieve various results. NOTE: The default - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 91
-set default for automatic copy collation is On. The Collate LED on the control panel is on when collation is on. Copy two-sided documents manually 1. Load the first page of the document on the flatbed scanner. 2. Press 2-Sided, and then use the arrow buttons to select the correct setting. 3. Press - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 92
80 Chapter 8 Copy ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 93
9 Scan ● Load originals for scanning ● Use scan ● Scan settings ● Scan a book ● Scan a photo ENWW 81 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 94
letter- or A4-sized paper, pull out the ADF input tray extension to support the media. 2. Slide the stack into the ADF until it does not . Document loaded appears on the control-panel display. 3. Adjust the media guides until they are snug against the media. Flatbed scanner NOTE: The maximum media - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 95
3. Place the original document face-down on the flatbed scanner with the upper-left corner of the document at the corner indicated by the icon on the scanner. 4. Gently close the lid. Use scan Scan methods Scan jobs can be performed in the following ways. ● Scan from the computer by using HP - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 96
and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices. While you are in a TWAIN-compliant or WIA-compliant program - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 97
the Readiris program, install it from the appropriate software CD-ROM, and then follow the instructions in the online Help. Use the Scan To feature ● Scanning from the product control panel is only supported with a full software installation. HP ToolboxFX must be running to scan by using the Scan - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 98
input tray, with the top of the document forward, and adjust the media guides. -or- Lift the flatbed scanner lid and load the original that is to a file. NOTE: Scanning to e-mail is supported by any e-mail program that supports the Messaging Application Programming Interface (MAPI) protocol. Many - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 99
Scan settings Scan file format The file format of a scanned document or photo depends on the scan type as well as the object being scanned. ● Scanning a document or a photo to a computer results in the file being saved as a .TIF file. ● Scanning a document to email results in the file being saved as - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 100
Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs. Intended use Fax E-mail Edit text Print (graphics or text) Display on screen Recommended resolution 150 ppi 150 ppi 300 ppi 600 ppi for complex graphics, or - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 101
2. Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 102
Scan a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the lower-right corner of the glass. 2. Gently close the lid. 3. Gently press down on the lid to press the book to the flatbed scanner surface. CAUTION: Pressing on the flatbed cover with too - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 103
Scan a photo 1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the lower-right corner of the glass. 2. Gently close the lid. 3. Scan the photo by using one of the scanning methods. ENWW Scan a photo 91 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 104
92 Chapter 9 Scan ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 105
10 Fax ● Fax features ● Setup ● Change fax settings ● Use fax ● Solve fax problems NOTE: Many of the functions that are described in this chapter also can be performed by using HP ToolboxFX or the embedded Web server. For - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 106
400 fax pages ● Fax forwarding ● Delayed sending of faxes ● Ring features: Configure rings to answer and distinctive ring compatibility (service required through local telecommunications company) ● Fax confirmation report ● Junk fax blocking ● Fax security ● Eight cover page templates available NOTE - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 107
more than three devices to the telephone line. NOTE: Voicemail is not supported with this product. 1. Unplug the power cords for all of the product is not yet connected to a telephone line, see the getting started guide before proceeding. The product should already be connected to a telephone jack. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 108
4. To connect an internal or external modem on a computer, plug one end of a telephone cord into the product "telephone" port ( ). Plug the other end of the telephone cord into the modem "line" port. NOTE: Some modems have a second "line" port to connect to a dedicated voice line. If you have two " - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 109
7. To connect a telephone, plug a telephone cord into the previous device's "telephone" port. Plug the other end of the telephone cord into the telephone "line" port. 8. After you have finished connecting additional devices, plug all of the devices into their power sources. Set up fax with a - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 110
Wizard. 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click HP Fax Setup Wizard. 3. Follow the onscreen instructions in the HP Fax Setup Wizard to set the time, date, and fax header, as well as several other settings. Use of common localized letters - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 111
other program. HP ToolboxFX can import contact information from other software program phone books. The following table shows which programs are supported for HP ToolboxFX. Program Microsoft Outlook Description Personal Address Book (PAB) entries, Contacts entries, or both combined may be selected - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 112
home fax number, all three entries will be displayed. Windows Address Book The Windows Address Book (WAB), used by Outlook Express and Internet Explorer, is supported. If an individual has both a home and a business fax number, two entries will be displayed. The "name" of these two entries will be - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 113
Manage speed dials Create and edit speed dials Speed dials 1 through 16 are also associated with their corresponding one-touch keys on the control panel. The one-touch keys can be used for speed dials or group-dial entries. A maximum of 50 characters can be entered for a single fax number. NOTE: To - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 114
. Manage group-dial entries Create and edit group-dial entries 1. Assign a speed-dial entry to each fax number that you want in the group. (For instructions, see Create and edit speed dials on page 101.) 2. On the control panel, press Setup. 3. Use the arrow buttons to select Fax setup, and then - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 115
Delete an individual from a group-dial entry 1. On the control panel, press Setup. 2. Use the arrow buttons to select Fax setup, and then press OK. 3. Press OK to select Phone Book. 4. Use the arrow buttons to select Group setup, and then press OK. 5. Use the arrow buttons to select Del. # in group, - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 116
5. Use the arrow buttons to select Product security, and then press OK. 6. Use the arrow buttons to select On, and then press OK. Turn on private receive feature The password-protection feature must be turned on before the private-receive feature can be activated. 1. On the control panel, press - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 117
outside of your company telephone system. While this setting is activated, you can dial a fax number without the dial prefix by using manual dial. For instructions, see Manual dial faxing on page 120. 1. On the control panel, press Setup. 2. Use the arrow buttons to select Fax setup, and then press - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 118
4. Use the arrow buttons to select Dial Prefix, and then press OK. 5. Use the arrow buttons to select On or Off, and then press OK. 6. If you selected On, use the alphanumeric buttons to enter the prefix, and then press OK. You can use numbers, pauses, and dialing symbols. Set the dial-tone - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 119
4. Use the arrow buttons to select Redial-no answer, and then press OK. 5. Use the arrow buttons to select On or Off, and then press OK. Set the redial-on-communication-error option If this option is turned on, the product redials automatically if some sort of communication error occurs. The factory - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 120
the appropriate resolution setting. 3. Press OK to save the selection. NOTE: This procedure changes the fax resolution for the current fax job. For instructions about changing the default fax resolution, see Set the default resolution setting on page 108. NOTE: To change the fax contrast or glass - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 121
codes 1. Load the document in the automatic document feeder (ADF) input tray or on the flatbed scanner. 2. On the control panel, enter the phone number manually, by speed-dial, or by group-dial entry. 3. Press Start Fax. 4. Enter the billing code, and then press Start Fax. The fax job is sent - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 122
controlpanel display. (The minimum and maximum number of rings allowed varies by country/region.) One line with two separate numbers and a ring-pattern service One or two rings. (If you have an answering machine or computer voicemail for the other telephone number, make sure that the product is - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 123
call is a voice call, the product generates an audible ring to indicate an incoming voice call that you must answer on an extension phone. ● Manual: In this answer mode, the product never answers calls. You must start the fax-receiving process yourself, either by pressing Start Fax on the control - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 124
, ask someone to send a fax to you in order to verify that the ring-pattern service is working correctly. Set up the computer to receive faxes NOTE: Receiving faxes by using a computer is not supported for Macintosh. Receiving faxes to a computer is available only if a full software installation was - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 125
4. Click Fax Tasks. 5. Under Fax Receive Mode, select Receive faxes to this computer. Turn off the receive-to-PC setting from the control panel The receive-to-PC setting can be activated only from one computer. If for any reason that computer is no longer available, you can use the following - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 126
Set the default fax reprint settings The default fax reprint setting is On. To change this setting from the control panel, complete the following steps: 1. On the control panel, press Setup. 2. Use the arrow buttons to select Fax setup, and then press OK. 3. Use the arrow buttons to select Fax Recv. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 127
The default setting is On. Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the product. 1. On the control panel, press Setup. 2. Use the arrow - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 128
Use fax Fax software Supported fax programs The PC fax program that came with the page. ● Click Preview to view the cover page prior to sending the fax. Cancel a fax Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received. Cancel the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 129
, but they might work with the proper setup and equipment. NOTE: HP recommends discussing DSL, PBX, ISDN, and VoIP setup options with the service provider. The HP LaserJet product is an analog device that is not compatible with all digital phone environments (unless a digital-to-analog converter is - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 130
are often not compatible with fax machines unless the provider explicitly states that it supports fax over IP services. If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and settings are correct. Decreasing the fax-speed setting might allow the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 131
copied on top of the stack. If the media is longer than Letter- or A4-sized paper, pull out the ADF input tray extension to support the media. 2. Slide the stack into the ADF until it does not move any farther. Document loaded appears on the control-panel display. ENWW Use - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 132
3. Adjust the media guides until they are snug against the media. 4. Use the alphanumeric To fax a two-sided document, use the scanner glass. See Fax from the flatbed scanner on page 118. Manual dial faxing Usually, the product dials after you press Start Fax. At times, however, you might want the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 133
pauses, dial tones, international access tones, or calling card acceptance tones before continuing to dial. Send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients that has not been assigned a groupdial entry: 1. Load the document into the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 134
Redial manually 1. Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. On the control panel, press Redial. 3. Press Start Fax. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 135
After scanning the page, Another page? 1=Yes 2=No appears on the control-panel display. 7. If you have more pages to scan, press 1 to select Yes, and then repeat step 5 for each page of the fax job. -or- If you are finished, press 2 to select No. When the last page of the fax has exited the product, - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 136
Send a fax from the software This section contains basic instructions for sending faxes by using the software that came with the product. All other software-related topics are covered in the software Help, which can - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 137
5. Select the product under Modem. 6. Click Fax. To send a fax by printing to a fax driver, complete the following steps: 1. Open the document that you want to fax. 2. Click File and then click Print. 3. Select Fax PDF from the PDF pop-up menu. 4. Enter the fax number of one or more recipients under - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 138
, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice call to let that person the fax number by using the telephone keypad. 3. When the recipient answers, instruct the person to start the fax machine. 4. When you hear the fax tones - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 139
dial, or press the one-touch key. NOTE: This feature does not support undefined (ad hoc) groups. 9. Press OK or Start Fax. The product send a fax to an international destination, dial manually to allow for pauses and international dialing codes. See Manual dial faxing on page 120. Receive a fax When - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 140
. 5. In the Fax Image column, click the "view" link of the fax that you want to view. NOTE: Receiving faxes by using a computer is not supported for Macintosh. 128 Chapter 10 Fax ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 141
Solve fax problems Fax error messages Alert and warning messages appear temporarily phone line. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. Fax delayed - Send memory full Fax memory is full. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 142
another phone line, and try sending the fax again. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. Fax memory full Canceling recv. During the fax transmission, the product ran out of memory. Only the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 143
error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. Fax Send , contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. support/LJM2727 or the support flyer that came in the product box. ENWW Solve fax - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 144
product phone cord into a jack for another phone line. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. No fax answer. Canceled send Attempts to redial a fax number failed, or the Call the recipient - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 145
Flash memory can maintain its data for years without power applied. Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax reports Use this procedure to print all of the following exits the menu settings and prints the report. ENWW Solve fax problems 133 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 146
NOTE: If you selected Fax Activity log and pressed OK, press OK again to select Print log now. The product exits the menu settings and prints the log. Set the fax activity log to print automatically You can decide whether or not you want the fax log to print automatically after every 40 entries. The - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 147
factory-set default for error correction is On. You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission. Turning off the default for the fax-speed setting is High (V.34). ENWW Solve fax problems 135 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 148
You should change the setting only if you are having trouble sending a fax to or receiving a fax from 5. Use the arrow buttons to select a speed setting, and then press OK. Problems sending faxes Problem The document stops feeding in the middle of faxing. Faxes stop during sending. Cause - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 149
Problem Cause Solution The product is receiving faxes but is not If the product is on a digital system, the sending them. system might be generating a dial tone that the product cannot detect. Disable the detect-dial-tone setting. If the error persists, contact the system service provider. A - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 150
that the product functions correctly. Problem Cause Solution The product cannot service, or you do have the service and the feature is not set correctly. Check the answer-ring pattern feature to verify that it is set properly. The fax cord might not be correctly See the getting started guide - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 151
following: interfering with the product as it attempts to answer calls. ● Disable the messaging service. ● Get a telephone line that is dedicated to fax calls. ● Set the product answer mode to Manual. In manual mode, you must start the fax-receive process yourself. ● Leave the product set to - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 152
Performance problems Problem Cause Solution Faxes are transmitting or being received very slowly. check the telephone line. If the fax is being sent via a digital phone line, contact the service provider. The fax is being sent via an international Allow more time to transmit fax jobs call. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 153
11 Manage and maintain the product ● Information pages ● HP ToolboxFX ● Embedded Web server ● Use HP Web Jetadmin software ● Security features ● Use the convenience stapler (HP LaserJet M2727nfs mfp only) ● Manage supplies ENWW 141 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 154
the product memory. These pages help diagnose and solve problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 155
Page description Menu map Shows the control-panel menus and available settings. Network report Shows the product network settings. Fax reports How to print the page 1. On the product control panel, press Setup. 2. Use the arrow buttons to select Reports, and then press OK. 3. Use the arrow buttons - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 156
: ● Check the product status. ● Configure the product settings. ● View troubleshooting information. ● View online documentation. You can view HP ToolboxFX when the product such as a jam or an empty tray. After you correct a problem with the product, click Refresh status to update the product status. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 157
Alerts The HP ToolboxFX Alerts tab contains links to the following main pages: ● Set up Status Alerts . Set up the product to send you pop-up alerts for certain events, such as low toner levels. ● Set up E-mail Alerts. Set up the product to send you e-mail alert messages for certain events, such as - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 158
Fax tasks The following three options are available when receiving a fax: ● Print the fax. You can also select an option to have a message appear on your computer to notifying you when the fax was printed. ● Receive the fax on your computer. You can also select an option to have a message appear on - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 159
In addition to numerical digits, the following are valid characters for fax numbers R ●W space> NOTE: You must click Apply before the changes take effect. For more information about faxes, see Fax on page 93. ENWW HP ToolboxFX 147 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 160
The HP ToolboxFX Documentation tab contains links to the following main pages: ● Troubleshooting ● Animated demonstrations ● User Guide. View information about the product usage, warranty, specifications, and support. The user guide is available in both HTML and PDF format. 148 Chapter 11 Manage - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 161
as letterhead, prepunched, or glossy paper. ● System Setup. Change the product system settings, such as product language and jam recovery. ● Service. Gain access to various procedures required to maintain the product. ● Device Polling. Change the product polling settings, which determine how often - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 162
Paper handling Use the HP ToolboxFX paper-handling options to configure the default settings. These are the same options that are available on the product control-panel. For more information, see Control panel on page 9. Three options are available for handling print jobs when the product is out of - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 163
auto-continue. NOTE: You must click Apply before the changes take effect. Service During the printing process, paper, toner and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX provides an easy - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 164
PCL 5e Use the PCL 5 options to configure the settings when you are using the PCL5 print personality. These are the same options that are available on the PCL5 menu on the control panel. NOTE: You must click Apply before the changes take effect. PostScript Use the PostScript option when you are - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 165
to the product that anyone with a networkconnected product and computer can use. There is no special software to install or configure, but you must have a supported Web browser on the computer. To gain access to the EWS, type the IP address for the product in the address line of the browser - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 166
software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface NOTE: Browsers must be Java-enabled. Browsing from an Apple PC is not supported. Security features Secure the embedded Web server Use the EWS to set a password - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 167
Use the convenience stapler (HP LaserJet M2727nfs mfp only) Staple documents Activate the stapling mechanism by inserting media into the convenience stapler. 1. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight is - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 168
Load staples Each staple cassette holds 1,500 unformed staples. 1. Open the stapler door. NOTE: Opening the stapler door disables the stapler. Instructions and replacement staples part numbers are listed on the stapler door. 2. If you are replacing a staple cassette (for example, if the staple - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 169
Manage supplies Check and order supplies You can check the supplies status by using the product control panel, printing a supplies status page, or viewing HP ToolboxFX. Hewlett-Packard recommends that you place an order for a replacement print cartridge when Low message for a print cartridge first - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 170
cannot influence their design or control their quality. Service or repairs required as a result of using a ● You are experiencing a large number of problems with the print cartridge. ● The print instructions that are included in the box that contains the new supply, or see the getting started guide - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 171
Redistribute toner If faded or light areas appear on the printed page, you might be able to temporarily improve print quality by redistributing the toner. 1. Remove the print cartridge from the printer. 2. To redistribute the toner, gently rock the print cartridge from front to back. CAUTION: If - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 172
4. Insert the cartridge into the product until it is firmly in place. 5. Close the print-cartridge door. CAUTION: If toner gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. Memory DIMMs Information The product comes with 64 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 173
2. Open the DIMM door. 3. Remove the DIMM from the antistatic bag it came in, grasping the DIMM on the top edge. 4. With the gold contacts facing upward, insert the DIMM in the DIMM seat and press the DIMM body in until the metal retaining pins click. ENWW Manage supplies 161 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 174
. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode ToolboxFX, click the product, and then click the System Settings tab. 3. Click the Service tab, and then click Start. A page feeds through the product slowly. Discard the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 175
control panel. 1. Press Setup. 2. Use the arrow buttons to find the Service menu, and then press OK. 3. Use the arrow buttons to find Cleaning mode automatic document feeder (ADF) pickup roller assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly. 1. Turn off - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 176
green lever assembly and close the ADF cover. NOTE: If you are experiencing jams in the ADF, contact HP. See www.hp.com/support/ LJM2727 or the support flyer that came in the product box. 5. Plug in the product, and then turn on the product. Clean the lid backing Minor debris can - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 177
to wipe dust, smudges, and stains off of the exterior of the product. Firmware updates Firmware updates and installation instructions for this product are available at www.hp.com/support/ LJM2727. Click Downloads and drivers, click the operating system, and then select the firmware download for the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 178
166 Chapter 11 Manage and maintain the product ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 179
12 Problem solve ● Problem-solving checklist ● Restore the factory-set defaults ● Control-panel messages ● Control-panel display problems ● Clear jams ● Solve image-quality problems ● Solve convenience stapler problems ● Solve connectivity problems ● Solve software problems ENWW 167 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 180
. Place the configuration page into the ADF and make a copy. The report should feed smoothly through the ADF, and copies should print without print-quality problems. Make a copy from the flatbed as well. Paper jams when printing. If the print quality from the internal tests and the copy from the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 181
is selected. Select the proper driver. There is a port driver problem in Microsoft Windows. Uninstall and then reinstall the product software. the product control panel, press Setup. 2. Use the arrows buttons to select Service, and then press OK. 3. Use the arrows buttons to select Restore - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 182
messages are intended to guide the user through typical . Turn off and then turn on the product. If the problem is not solved, replace the cartridge. ADF door is open The error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. Canceled - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 183
. See Clean the automatic document feeder (ADF) pickup roller assembly on page 163. If the error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. Door open The print-cartridge door is open. Close the print-cartridge door. Engine comm. error - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 184
then follow the control panel instructions. See Clear jams on page is empty. Load tray #, Press OK Manual duplex mode. "#" is the tray number that the paper-length guide is in the correct position support/LJM2727 or the support flyer that came in the product box. 172 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 185
HP supply, please call the HP fraud hotline at 1-877-219-3183. Service or repairs that are required as a result of using non-HP supplies green lever Clear the jam from the area, and then follow the control-panel instructions. Scanner reserved for PC scan A computer is using the product to create a - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 186
on the power might fix the problem. If a critical error persists, the product might require service. Critical error message-tables Table 12 product on. If the error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. 55.4 Error, Turn off then - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 187
to turn the product on. If the error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. 79 Service error, Turn off then on The product has experienced a problem with Turn off the power by using the power switch, the DIMM slot. wait at - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 188
product is exposed to an electric or magnetic field. To resolve this problem, perform the following procedure: 1. Turn the product off. 2. Remove events: ● The input trays are loaded improperly or overfilled, or the media guides are not set properly. ● Media is added to or removed from an input - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 189
output areas ● Inside the product Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious product. Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed. Clear jams - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 190
. If you feel resistance, go to the next step. 5. Open the ADF lid and gently loosen the media by using both hands. 178 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 191
6. When the media is free, gently pull it out in the direction shown. 7. Close the lid to the flatbed scanner. 8. Lower the green lever. 9. Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place. Install the cleanout part correctly, because - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 192
steps might not be necessary. 1. Open the rear output door. 2. Rotate the green pressure release levers downward. 3. Open the print-cartridge door. 180 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 193
4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. 5. Close the print-cartridge door. 6. Open tray 2 and tray 3. 7. With both hands, grasp the side of the media that is most visible (this includes the middle), - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 194
8. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the product. 9. Close tray 2 and optional tray 3. 10. Close the rear output door. 182 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 195
Clear jams from the duplexer CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the product. Pulling jammed media out of - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 196
. 7. Reinsert tray 2. 8. Close the rear output bin, and then open the automatic two-sided path door on the back of the product. 184 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 197
9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. 10. Close the automatic two-sided path door. Clear jams from the output-bin areas Top (face-down) output bin CAUTION: Do not use sharp objects, such as - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 198
your hands, perform the procedure in Clear jams from the print-cartridge area on page 187. 4. Close the straight-through output door. 186 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 199
Clear jams from the print-cartridge area CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the product. Pulling jammed - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 200
the staple cassette from the product. 3. Clear any loose staples from the stapler and from the staple cassette. 4. Replace the staple cassette. 188 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 201
input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using. ● Verify that the media guides are properly adjusted. ● Check that the input tray is securely in place. ● Do not add print media into the input tray while the product is - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 202
paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. 190 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 203
If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides and the paper path. See Clean the paper path on page 162. toner fusing. See Archive print on page 65. ENWW Solve image-quality problems 191 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 204
45. If characters are incorrectly formed so that they produce a wavy effect, the laser scanner might need service. Verify that the problem also occurs on the configuration page. If so, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. 192 Chapter 12 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 205
media on which you want to print. appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as too full. Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack. See Load - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 206
product off for 10 minutes, and then turn on the product to restart the print job. Media-handling problems Use the information in this section when the product experiences media-handling problems. Print-media guidelines ● For best results, make sure that the paper is of good quality, and free of - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 207
Less paper curl setting. Jamming, damage to product Problems with feeding The paper has cutouts or perforations. The press Setup, use the arrow buttons to select Service, and then press OK. Use the arrow buttons in the input tray again. Adjust the media guides to the width and length of the media - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 208
in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ LJM2727 or the support flyer printed on them, or when the product does not print any pages. Problem Pages print but are totally blank. Cause The sealing tape might still - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 209
instructions. ● Use or make a carrier sheet to protect your originals. NOTE: Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact HP. See www.hp.com/ support/LJM2727 or the support - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 210
Image problems Problem Images are missing or faded. Cause The print-cartridge might be defective. The original might be of poor quality. The that the EconoMode setting is off. See the product software Help for more information about changing the settings. 198 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 211
over. Jamming, damage to paper Problems with feeding The paper has use long-grain paper. The media guides might be incorrectly adjusted. Remove all manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ LJM2727 or the support - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 212
Performance problems Problem No copy came out. Copies are blank. The wrong original was copied. Copies are reduced in size. Cause Solution The input tray the control panel, press Reduce/ the scanned image. Enlarge and verify that it is set to Original=100%. 200 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 213
Solve scanned-image problems Problem The scanned image is of poor quality. Cause Solution The Scanner resolution and color on page 87. The original might have been loaded incorrectly. Use the media guides when you load the originals into the ADF. See Load paper and print media on page 49. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 214
Problem Part of the image did not scan. The scan takes too long Cause Solution The original might have been loaded incorrectly. A colored background might be causing images in the foreground to blend into the background. Use the media guides when you load the originals into the ADF. See Load - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 215
images. See Load paper and print media on page 49 for instructions. ● Adjust the software settings according to how you plan to use support/LJM2727 or the support flyer that came in the product box. ● Use or make a carrier sheet to protect your originals. Solve scan-quality problems Problem - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 216
or empty. No information is provided for non-HP print cartridges. ◦ If the pages do not print correctly, the problem is with the hardware. Contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box. 4. Print a demo page from HP ToolboxFX. If the page prints, the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 217
Change print-quality settings for all future jobs NOTE: For Macintosh instructions, see Change printer-driver settings for Macintosh on page 28. For Windows 2000: 1. In the Click Properties, or click Printing Preferences. 4. Change the settings, and click OK. ENWW Solve image-quality problems 205 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 218
fewer pages of media (80 g/m2 or 20 lb) at a time. Problem Cause The convenience stapler does not staple The stapler door is not completely pages on? Make sure that the product is plugged in and turned on. If the problem persists, you might have a defective power cable, power source, or product. - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 219
to make sure it is secure and in the right place. If the problem continues, try a different cable or ports on the hub or transceiver. The the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 220
more information about Windows error messages. Solve common Macintosh problems Table 12-3 Problems with Mac OS X v10.3 and Mac OS X v10 language that you are using. Reinstall the software. See the getting started guide for instructions. The product name, IP address, or "Rendezvous" or "Bonjour" - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 221
PostScript (EPS) file does not print with the correct fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 222
in the Macintosh Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X v10.3 or Mac OS - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 223
complexity of the page, or install more memory. Select unlimited downloadable fonts from printer driver. Select unlimited downloadable fonts from printer driver. ENWW Solve software problems 211 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 224
212 Chapter 12 Problem solve ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 225
A Accessories and ordering information ● To order supplies in the U.S., go to www.hp.com/sbso/product/supplies. ● To order supplies worldwide, go to www.hp.com/ghp/buyonline.html. ● To order supplies in Canada, go to www.hp.ca/catalog/supplies. ● To order supplies in Europe, go to www.hp.com/go/ - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 226
Supplies Product name Black print cartridge Description Part number Average yield for the standard print cartridge is approximately 3,000 pages. Average yield for the extended-life print cartridge is approximately 7,000 pages. Actual yield depends on use. Standard: Standard: Q7553A Extended life - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 227
(ADF) Description Part number Replace when the product is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. Contact HP Customer Care to order parts. Replace when the ADF is damaged or Contact HP Customer Care to order not working correctly. parts - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 228
216 Appendix A Accessories and ordering information ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 229
period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 230
request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair and determine the courier/carrier to be used. 218 Appendix B Service and support ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 231
for the device product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 232
Care Online Services For 24-hour access to updated HP device-specific software, product information, and support information through an Internet connection, go to the Web site: www.hp.com/support/LJM2727. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 233
installation in order to use the HP ToolboxFX. See HP ToolboxFX on page 144. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for products that are - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 234
components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group. 222 Appendix B Service and support ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 235
C Specifications This section contains the following information about the product: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 223 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 236
M2727nf 410 W 410 W 13 W - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 237
Declared per ISO 92961 Printing (26 ppm) LpAm = 50 dB(A) Ready Inaudible 1 Values are based on preliminary data. See www.hp.com/support/LJM2727 for current information. 2 Configuration tested: HP LaserJet M2727nf printing simplex using A4 paper at 26 ppm. ENWW Environmental specifications 225 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 238
226 Appendix C Specifications ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 239
D Regulatory information This section contains the following regulatory information: ● FCC compliance ● Environmental product stewardship program ● Telephone Consumer Protection Act (United States) ● IC CS-03 requirements ● EU statement for telecom operation ● New Zealand telecom statements ● - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 240
to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 241
the print cartridge. Paper use This device's manual/automatic duplex feature (two-sided printing) and HP Planet Partners. Multilingual program information and instructions are included in every new HP LaserJet print inventive, high-quality products and services that are environmentally sound, from - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 242
cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight the package to a U.S. Postal Service carrier or drop off at a U.S.Postal Service Office. For more information, or HP LaserJet Printer Family Print Media Guide. This product is suitable for the - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 243
information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 244
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 245
an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 246
its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a call - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 247
to those listed above. Boise, Idaho , USA July 2007 For regulatory topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe,, Herrenberger Strasse 140, , D-71034, Böblingen, (FAX: +49-7031-14-3143) USA - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 248
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 249
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet M2727nf, M2727nfs, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 250
O SJ/T11363-2006 X SJ/T11363-2006 NOTE 238 Appendix D Regulatory information ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 251
board that holds memory. A single in-line memory module (SIMM) has a 32-bit path to the memory, whereas a DIMM has a 64-bit path. distinctive ring A service offered by some telephone companies in some countries/regions that allows two or three phone numbers to be set up on the same telephone line - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 252
troubleshooting tools, embedded Web server, and product documentation. HP ToolboxFX does not support Macintosh operating systems. ISDN Integrated Services to the public switched telephone network (PSTN) and may be either manual or dial, depending on the method used by extensions to place incoming - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 253
URL Uniform resource locator, the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. USB Universal serial bus (USB) is a standard that was - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 254
242 Glossary ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 255
feeder (ADF) capacity 68 jams 177 load for copying 68 locating 4 page sizes supported 136 part number 215 autoreduction settings, fax 113 B background shading, troubleshooting 191 bands and streaks, troubleshooting 191 batteries included 230 billing codes, fax using 109 bins, output jams, clearing - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 256
status, checking from 157 control-panel troubleshooting display problems 176 convenience stapler jams, clearing 188 manually 79 cover pages 32, 59 creases, troubleshooting 193 crooked pages 193, 195 curled media 193 custom-size copies 70 custom-size paper settings Macintosh 32 customer support - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 257
-dial entries 123 jams, troubleshooting 176 manual dialing 120 pauses, inserting 100 FCC compliance 228 features product 3 feeding problems, troubleshooting 195 file, scanning to Macintosh 35 Customer Care 220 HP fraud hotline 158 HP Instant Support Professional Edition (ISPE) 220 HP LaserJet Scan - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 258
mail 35 scanning to file 35 support 221 supported operating systems 6, 28 USB card, troubleshooting 209 Macintosh Configure Device 30 Macintosh driver settings custom-size paper 32 Services tab 34 watermarks 33 maintenance agreements 221 manual dialing 120 manual redial 122 material restrictions 230 - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 259
service agreements 221 on/off switch, locating 4 online support 220 operating environment, specifications 225 operating systems supported supported sizes 47 supported types 54 troubleshooting 194 type, changing 75 type, selecting 60 wrinkled 193 paper input trays feeding problems, troubleshooting - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 260
protection 103 pauses, inserting 100 PCL drivers operating systems supported 7 peer-to-peer printing disclaimer 38 phone book, fax troubleshooting 197 usage page 142 USB connection 38 priority, settings 23, 28 private receive 104 problem solving Macintosh problems 208 PostScript errors 210 problem - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 261
downstream telephone 126 from software 124 group-dial entries 123 log, HP ToolboxFX 148 manual dialing 120 speed dial 122 troubleshooting 136 separation pad, ordering 215 serial number, locating 5 service critical error messages 174 HP ToolboxFX settings 151 HP-Authorized Dealers 220 part numbers - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 262
158 streaks, troubleshooting 191 supplies HP fraud hotline 158 recycling 158, 229 replacing print cartridges 159 reusing 159 status page, printing 142 status, checking 157 status, viewing with HP ToolboxFX 144 storing 158 supply-status, Services tab Macintosh 34 support online 220 repacking - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 263
(MSDS) 231 weekly on-site service 221 weight 224 white or faded stripes, troubleshooting 198 WIA-compliant software, scanning from 84 Windows add scan-to destinations 85 driver settings 23, 62 drivers supported 7, 22 faxing from 124 pages per sheet 64 problem-solving issues 208 scanning from TWAIN - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 264
252 Index ENWW - HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 265
- HP LaserJet M2727 | HP LaserJet M2727 MFP Series - User Guide - Page 266
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HP LaserJet M2727 MFP Series
User Guide