HP LaserJet M9059 HP LaserJet M9059 MFP - User Guide
HP LaserJet M9059 - Multifunction Printer Manual
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- HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 1
HP LaserJet M9059 MFP User Guide - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 2
- HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 3
HP LaserJet M9059 MFP User Guide - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 5
walkaround ...7 Output devices ...8 3,000-sheet stacker ...8 3,000-sheet stapler/stacker 8 Paper handling features 8 Stapling information 8 Multifunction finisher ...8 Paper handling features 8 Stapling information 9 Booklets ...9 8-bin mailbox ...10 2 Control panel Use the control panel - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 6
Device Behavior menu ...38 Print Quality menu ...42 Troubleshooting menu ...44 Resets menu ...46 Service menu ...46 3 Software for Windows Supported operating systems for Windows 48 Supported printer drivers for Windows 49 HP Universal Print Driver (UPD) ...50 UPD installation modes ...50 Select - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 7
64 Set the stapling options ...64 Store jobs ...65 Use the Services menu ...65 5 Connectivity USB connection ...68 Auxiliary connection ...69 Network DLC/LLC 73 HP Jetdirect EIO print servers 73 6 Paper and print media Understand paper and print media use 76 Supported paper and print media - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 8
printer driver 96 Open the printer driver ...96 Use printing shortcuts ...96 Set paper and quality options 96 Set document effects ...97 Set document finishing options 97 Set product output options 97 Set job storage options ...98 Obtain support ...117 Basic copy instructions ...118 vi ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 9
119 Copy two-sided documents ...120 Copying two-sided documents manually 120 Copy two-sided documents automatically 120 Copy mixed-size 9 Scan and send to e-mail Configure the device to send e-mail 130 Supported protocols ...130 Configure e-mail server settings 130 Use the Send E-mail screen - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 10
Web server sections 149 Use HP Web Jetadmin software ...152 HP Printer Utility for Macintosh ...153 Open the HP Printer Utility 153 Print a cleaning page ...153 Print a configuration page 153 View supplies status ...153 Upload a file to the printer 154 Update the firmware ...154 Activate the two - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 11
HP Web Jetadmin 171 Printer maintenance kit ...172 Manage memory ...173 Determine memory requirements 173 Install memory ...173 Verify memory installation 176 Economy settings ...177 Sleep and wake ...177 12 Problem solve Solve problems ...180 Troubleshooting checklist 180 Determining Solve MFP - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 12
network 224 Solve common Macintosh problems 226 Appendix A Supplies and accessories Order parts, accessories, and supplies 230 Part numbers ...231 Appendix 239 Protecting the environment 239 Ozone production ...239 Power consumption ...239 Toner consumption ...239 Paper use ...239 x ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 13
...239 HP LaserJet print supplies 240 Return and recycling instructions 240 United States and Puerto Rico 240 Multiple returns (two to eight cartridges 240 Single returns 240 Shipping 240 Non-US returns 241 Paper ...241 Material restrictions ...242 Disposal of waste equipment by users in - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 14
xii ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 15
1 Product Basics ● Product introduction ● Product features ● Product walkaround ● Output devices ENWW 1 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 16
HP LaserJet M9059 MFP comes standard with the following items: ● 100-sheet multipurpose input tray (tray 1) ● Two 500-sheet input trays ● One 2,000-sheet input tray ● Automatic document feeder (ADF) ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network (Gigabit support - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 17
Product features The HP LaserJet M9059 MFP is designed to be shared by a workgroup. The MFP is a standalone copier that does not require connection to a computer. With the exception of network printing, you can select all functions at the MFP control panel. Functions Two-sided copying and - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 18
fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5e for compatibility ● Printer Management Language ● 80 scalable TrueType typefaces ● HP postscript duplex scanning Print cartridge ● No-shake cartridge design ● Authentic HP print cartridge detection ● Automatic seal tab removal Paper-handling ● - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 19
MFP are part of the output device. ◦ Multifunction finisher: Provides 1,000 sheets of stacking mailbox bins that can be assigned to individual users or workgroups for easy identification and retrieval. Connectivity ● Hi-Speed USB 2.0 connection ● HP JetDirect 635n IPv6/IPSec Print Server. Local area - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 20
ability to upgrade the MFP firmware. To download the latest firmware, go to www.hp.com/go/ljm9059mfp_firmware and follow the onscreen instructions. To easily send firmware updates to multiple products, use the HP Web Jetadmin software (go to www.hp.com/go/webjetadmin). NOTE: HP Web Jetadmin 10.0 or - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 21
8 Tray 3 9 Tray 2 10 Left door (behind output device) 11 Output device 12 Front door 13 Duplex printing accessory (inside the MFP) 14 ADF output bin 15 Left door 16 Printer power cable 17 Tray 4 power cable 18 EIO slot 1 19 Copy processor EIO card ENWW Product walkaround 7 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 22
m2 (17 to 53 lb) of all sizes that the MFP supports. ● Heavier media might have a stapling limit of fewer than driver. If the stapler cannot be selected in the program or printer driver, it can be selected through the MFP control panel. See Staple documents on page 100 for instructions. Multifunction - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 23
selected in the program or printer driver, it can be selected through the MFP control panel. See Staple documents on page 100 for instructions. Booklets You can gain access to the booklet feature in some software programs, such as desktop publishing programs. See the user guide that came with your - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 24
Multifunction Finisher User Guide at www.hp.com/support/ljm9059mfp for more information about making booklets. * A4-R and Letter-R are A4- and letter-size paper that is rotated 90˚ in the source tray. 8-bin mailbox ● Handles high-capacity output that increases the MFP output capacity to 2,000 sheets - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 25
2 Control panel ● Use the control panel ● Use the Administration menu ENWW 11 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 26
enters a sleep mode. To place the device into sleep mode or to reactivate the device, press the Sleep button. 8 Reset button Resets the job settings to factory or user-defined default values. 9 Stop button Stops the active job. While stopped, the control panel shows the options for the stopped - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 27
this area can include any of the following items: ● Copy ● Fax (Optional) ● E-mail ● Secondary E-mail ● Network Folder ● Job Storage ● Workflow ● Supplies Status ● Administration The status line provides information about the overall device status. Various buttons appear in this area, depending on - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 28
continue. Touch the error button to see a message that describes the error. The message also has instructions for solving the problem. Warning button. The warning button appears when the device has a problem but can continue functioning. Touch the warning button to see a message that describes the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 29
Use the Administration menu Use the administration menu to set up default device behavior and other global settings, such as the language and the format for date and time. NOTE: Menus can be locked by the administrator. Contact the administrator if a menu or menu item is not available. Navigate the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 30
settings. Supplies Status Page Print Shows the status of supplies such this device. Fax Reports (only available if the HP LaserJet Analog Fax Accessory 300 is installed) Fax Activity Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts that are currently available - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 31
menu to define the default job options for each function. If the user does not specify the job options when creating the job, the default You can optimize the output for text, pictures, or a mixture. If you select Manually Adjust, you can specify the mix of text and pictures that will most often - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 32
Default Copy Options Administration > Default Job Options > Default Copy Options NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-3 Default Copy Options menu Menu item Sub-menu item Values Description Number of Copies Number of Sides - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 33
Default Fax Options Administration > Default Job Options > Default Fax Options NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed. Table 2-4 Fax Send menu Menu item Sub-menu item Values Description Resolution Fax Header Standard (100x200dpi) (default) - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 34
Default E-mail Options Administration > Default Job Options > Default E-mail Options Use this menu to set default options for e-mails that are sent from the device. NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Menu item Document File Type - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 35
Default Send to Folder Options Administration > Default Job Options > Default Send to Folder Options Use this menu to set default options for scan jobs sent to the computer. NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Menu item Color/Black - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 36
Output Bin Print Sides 2-Sided Format Type a value. (List of supported sizes.) Millimeters Inches 1-sided (default) 2-sided Long edge Choose a paper size. Configure the default paper size that is used when the user selects Custom as the paper size for a print job. Configure the width - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 37
Time/Scheduling menu Administration > Time/Scheduling Use this menu to set options for setting the time and for setting the device to enter and exit sleep mode. NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-7 Time/Scheduling menu - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 38
Friday Saturday Sunday Fax Printing (only available if the HP LaserJet Analog Fax Accessory 300 is installed) Fax Printing Mode . Using a sleep schedule helps conserve energy and prepares the device for use so that users do not have to wait for it to warm up. Off (default) Custom Select Custom - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 39
screen. Use this menu to view and manage any jobs that are stored on the device. 4 hours 1 Day Sleep mode Manage Supplies Replace black cartridge Supply Low/Order Threshold 1 Week Disable Use Sleep Delay (default) Use this feature to customize the sleep mode settings for this device. Select - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 40
. On (default): Enable the TCP/IP protocol. An alphanumeric string, up to 32 characters, used to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 41
DHCP Renew Manual Settings Values and Description Specifies the method by which TCP/IPv4 parameters for the HP Jetdirect print if Config Method is set to Manual) Configure parameters directly from the printer control panel: IP Address: The unique IP address of the printer (n.n.n.n), where n is a - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 42
from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BootP or DHCP). Auto IP: A link-local IP is set. Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 43
can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 44
Reset Security Diagnostics Embedded Test LAN HW Test HTTP Test Values and Description Yes: Prints a page that contains the current security settings on the HP are reset to factory defaults. This menu provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 45
embedded tests. Select Yes to choose all tests. Select No to select individual tests. This test helps to identify data path and corruption problems on an HP postscript level 3 emulation device. It sends a predefined PS file to the device, However, the test is paperless; the file will not print - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 46
results. Select Yes to update the data, or No to maintain the existing data. However, a refresh automatically occurs when the menu times out or you manually return to the main menu. 32 Chapter 2 Control panel ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 47
, either 100TX HALF or 10TX HALF is set depending on the detected link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.) 10T Half: 10 Mbps, half-duplex operation. 10T Full: 10 Mbps, Full-duplex operation. 100TX Half: 100 Mbps, half-duplex operation. 100TX Full: 100 Mbps - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 48
> Initial Setup > Fax Setup NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed. Table 2-11 Fax Setup menu Menu item to enable or disable PC Fax Send. PC Fax Send enables users to send faxes through the device from their computers if they have the Send Fax - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 49
troubleshooting fax problems. Default (default) Custom This setting should be left at the default value and only changed when directed by an HP technical support directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Tone ( - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 50
default) Custom When billing codes are enabled, a prompt appears that asks the user to enter the billing code for an outgoing fax. The range is between directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Off Set the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 51
Use of Digital Send Service Off On (default) This feature allows you to configure the device for use with an HP Digital Sending Software (DSS Speed Dial Matching Disable (default) Enable If this feature is enabled, the MFP tries to match any fax number entered with existing entries in the speed - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 52
Tray Behavior Use Requested Tray Manually Feed Prompt PS Defer elapses between any activity on the control panel and the device resetting to the default settings. On Job (default) Use this feature to choose either the postscript (PS) or HP paper-handling model. Enabled (default) Disabled Use - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 53
Enabled (default) Disabled Enabled Disabled (Default) Enabled Disabled (Default) Off (default) On Prevents print jobs from beginning to print while a walk-up user is setting up a job. Prevents non-copy print jobs from starting for a specified time after a copy job is completely printed. Use this - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 54
and ledger with A3size paper. When this feature is enabled, the user can select manual feed from the control panel as the paper source for a job page is printed when the device encounters a PDF error. Select the printer language that the device should use. Normally you should not change the language - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 55
to printer features. Select the orientation that is most often used print jobs. Select Portrait if the short edge is at the top or select Landscape if the long edge is at the top. Select the source from the list. Use this feature to select the font source for the user-defined - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 56
a test page for setting the registration. Follow the instructions that are printed on the page to adjust each Off Set the temperature of the fuser when the MFP is in standby mode. Configure the fuser mode associated (default) FastRes 1200, benefit from REt. Economode Toner Density Small Paper - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 57
Page Values Create (button) Process Cleaning Page Process (button) Description Generate a page for cleaning excess toner off the pressure roller in the fuser. The page has instructions that guide you through the cleaning process. Process the cleaning page that was created by using the Create - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 58
purposes. Table 2-16 Troubleshooting menu Menu item Sub-menu item Sub-menu item Values Description Event Log Print This shows the event codes and their corresponding engine cycles on the controlpanel display. Fax T.30 Trace (only available if the HP LaserJet Analog Fax Accessory 300 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 59
test. Follow the on-screen instructions. Provides a series of prompts that the user can follow to discover if the printer is functioning properly. It also specified time in the process. A service technician can use this menu item to diagnose potential problems with the device scanner. Verify - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 60
. Reset Supplies New Maintenance Kit (Yes/No) Notify the device that a new maintenance kit has been installed. Lock Carriage Lock (button) Use the feature to lock the carriage. To unlock the carriage, turn the MFP off and then on. Service menu Administration > Service The Service - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 61
3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Supported utilities ● Software for - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 62
Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows Server 2008 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista 48 Chapter 3 Software for Windows ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 63
5 ● Mac Driver ● Linux ● SAP ● UNIX Model Script A product-specific driver is not available for the HP LaserJet M9059 MFP. Drivers for this product are available at www.hp.com/go/ljm9059mfp_software or your country/region alternative. The printer drivers include online Help that has instructions for - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 64
need to enable them manually. For more information, go to www.hp.com/go/upd. UPD installation modes Traditional mode Dynamic mode ● Use this mode if you are installing the driver for a single computer. ● When installed with this mode, UPD operates like traditional printer drivers. ● If you use - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 65
(using a printer language). Check the installation notes and readme files for additional software and languages. HP PCL 6 driver description ● Recommended for printing in all Windows environments ● Provides the overall best speed, print quality, and product-feature support for most users ● Developed - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 66
and do not override changes made in the Page Setup dialog box. ● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 67
. Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then 2. Right-click the driver icon, and then select Printing Preferences. select Properties. 3. Click the Device Settings tab. ENWW Change - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 68
manage the MFP on a network. HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator's computer. NOTE: HP Web Jetadmin 10.0 or later is required for full support of - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 69
Software for other operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. For information, go to www.hp.com/go/linuxprinting. ENWW Software for other operating systems 55 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 70
56 Chapter 3 Software for Windows ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 71
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 57 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 72
for direct connections (USB) Mac OS X V10.3 and later 1. Make sure the product is turned on. 2. Download the driver from www.hp.com/go/ljm9059mfp_software or obtain it from your dealer. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 73
the network cable between the HP Jetdirect print server and a network port. 2. Download the driver from www.hp.com/go/ljm9059mfp_software or obtain it from your dealer. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. 5. From - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 74
The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. Item Configuration Page Supplies Status File Upload Upload Fonts Firmware Update Duplex Mode Economode & Toner - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 75
Mac OS X V10.5 1. From the Apple menu, click System Preferences and then Print & Fax. 2. Click Options & Supplies. 3. Click the Driver menu. 4. Select the driver special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 76
the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Standard. Resize documents or print on a custom paper size You can scale - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 77
This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4. Next to Pages per Sheet, select the number of pages that you want to print on page on the sheet. ENWW Use features in the Macintosh printer driver 63 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 78
load the letterhead paper face-up with the bottom edge feeding into the printer first. ● For all other trays, load the letterhead paper face-down click Print. 3. On the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 79
. You can share stored jobs with other users, or you can make them private. support Web sites for this device, do the following: a. Select Services on the Web. b. Select Internet Services, and select an option from the drop-down list. c. Click Go!. ENWW Use features in the Macintosh printer driver - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 80
66 Chapter 4 Use the product with Macintosh ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 81
5 Connectivity ● USB connection ● Auxiliary connection ● Network configuration ENWW 67 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 82
USB connection This MFP supports a Type B Hi-speed USB 2.0 connection for printing. Figure 5-1 USB connection 68 Chapter 5 Connectivity ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 83
Auxiliary connection This MFP supports an auxiliary connection for paper handling output devices. The port is located on the back of the MFP. Figure 5-2 Auxiliary connection 1 Auxiliary connection port (Jetlink) ENWW Auxiliary connection 69 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 84
or HP LaserJet Utility for Macintosh) NOTE: For more information about using the embedded Web server, see Embedded Web server on page 148 For more information on supported networks and network configuration tools, see the HP Jetdirect Print Server Administrator's Guide. The guide comes with printers - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 85
touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch Subnet Mask. 12. Touch the Subnet Mask text box. 13. Use the touchscreen keypad to type - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 86
parameters For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Print Server Administrator's Guide. Disable network protocols (optional) By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits: ● It - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 87
installed in the EIO slot. Supported networking features depend on the print server model. For available HP Jetdirect EIO print server models, go to http://www.hp.com/go/jetdirect. NOTE: Configure the card through the control panel, the printer installation software, or HP Web Jetadmin. Refer to the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 88
74 Chapter 5 Connectivity ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 89
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Select the output bin ENWW 75 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 90
media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality. It is possible for paper to meet all of the guidelines in this user guide and still - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 91
adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Tray 1, Letter R, A4 Trays 2 and 3, Tray 4, Letter Letter R, A4 R, A4 Stapler / Stacker - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 92
Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Tray 1, mailbox, stacker Double Post 148 x 200 mm (5.83 x 7.87 in.) Card Postcard (US) 88.9 x 139.7 mm (3.5 x 5.5 in.) Postcard ( - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 93
sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. ENWW Custom paper sizes 79 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 94
supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 95
the MFP, print Supported paper and print media sizes on page 77. 1. Open tray 1. Figure 6-1 Load tray 1 (1 of 3) 2. Load paper according to size and finishing options. Figure 6-2 Load tray 1 (2 of 3) CAUTION: To avoid jams, print sheets of labels one sheet at a time. 3. Adjust the paper guides - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 96
3 hold up to 500 sheets of standard media. Tray 4 holds up to 2,000 sheets of standard media. For information about paper specifications, see Supported paper and print media sizes on page 77. Load detectable standard-size paper in trays 2, 3, and 4 Follow this procedure to load detectable standard - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 97
correct paper size. Figure 6-5 Load trays 2, 3, and 4 (2 of 6) 3. Adjust the front (X) paper guide by pressing the tab on the guide and set the guide to the correct paper size. Figure 6-6 Load trays 2, 3, and 4 (3 of 6) 4. Load (orient) the paper according to size. Figure 6-7 Load trays 2, 3, and - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 98
6. Close the tray. The MFP control panel might show the tray media type and size. If the and 4 (1 of 6) 2. Press the tab on the front paper guide and slide the guide all the way out. 3. Press the tab on the left paper guide and slide the guide all the way out. 4. Load (orient) the paper according to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 99
and 4 (4 of 6) NOTE: When loading tray 4, make sure that the paper guide lock is in the up position. 7. Set the Custom/Standard switch to Custom. Figure paper in trays 2, 3, and 4 (5 of 6) 8. Close the tray. The MFP control panel might show the tray media type and size. If the configuration is not - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 100
Figure 6-16 Load custom media in trays 2, 3, and 4 (1 of 6) 2. Press the tab on the front (X) paper guide and slide the guide all the way out. 3. Press the tab on the left (Y) paper guide and slide the guide all the way out. 4. Load (orient) the paper according to size. Figure 6-17 Load custom media - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 101
in the tray. You will need this information for a later step. NOTE: When loading tray 4, make sure that the paper guide lock is in the up position. 9. Close the tray. The MFP control panel might show the tray media type and size. If the configuration is not correct, touch Modify on the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 102
HP LaserJet printer models, you might be accustomed to configuring tray 1 to First mode or Cassette mode. On the HP LaserJet M9059 MFP a prompt from the MFP. 1. Scroll to and touch Supplies Status. 2. Touch the system, three settings affect how the printer driver tries to pull media when you send - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 103
locking out trays and helps protect special media from accidental use. For example, if a tray is configured for letterhead and you select plain paper, the MFP will not pull the letterhead from that tray. Instead, it will pull from a tray that has plain paper loaded and is configured for plain paper - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 104
Select the output bin The MFP has at least two output bin locations: the ADF output bin (1) and an output bin on the output device. Figure 6-22 Output bins It is recommended that you select an output location through the software program or printer driver. Stacker or stapler/stacker output bins If - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 105
It is recommended that you select an output location (bin) through your program or driver. Where and how you make selections depends on your program or driver, set the default output location from the MFP control panel. 1. Scroll to and touch Administration. 2. Touch Default Job Options. 3. Touch - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 106
92 Chapter 6 Paper and print media ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 107
7 Print tasks ● Media type and tray loading ● Use features in the Windows printer driver ● Staple documents ● Cancel a print job ● Print on envelopes ● Job storage features for print ENWW 93 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 108
Tray 1 media information Media type Media specifications Media quantity Driver settings Paper orientation Paper and cardstock, 64 g/m2 (17 lb) bond to Up to 500 sheets 199 g/m2 (53 lb) bond Driver settings Paper orientation Plain or unspecified N/A Light glossy, glossy, or heavy glossy - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 109
Up to 2000 sheets 199 g/m2 (53 lb) bond Glossy 64 g/m2 (17 lb) bond to Up to 2000 sheets 199 g/m2 (53 lb) bond Driver settings Paper orientation Light glossy, glossy, or Side to be printed on heavy glossy facing up Light glossy, glossy, or Side to be printed on - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 110
Help to open the online Help. Use printing shortcuts To perform the following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was called Quick Sets. How do I Use a printing shortcut Create a custom printing shortcut Steps - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 111
or Landscape. b) To print the page image upside down, click Rotate by 180 degrees. Set product output options To perform the following tasks, open the printer driver and click the Output tab. NOTE: The options that are available on this tab depend on the finishing device that you are using. How do - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 112
tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support information for the product In the Internet Services drop-down list, select a support option, and click Go! Check the status of the product, including the level of supplies Click the Device and - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 113
whether printing on one or both sides of the page a) Open the Document Options section, and then open the Printer Features section. b) In the Alternative Letterhead Mode drop-down list, select On. c) At the product, load in the reverse order. ENWW Use features in the Windows printer driver 99 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 114
/stacker or multifunction finisher are attached to the MFP. Set the stapler at the control panel for printed jobs You can usually select the stapler in your software program or printer driver, although some options might be available only in the printer driver. See Change printer-driver settings for - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 115
MFP stops printing when the staple cartridge is empty or if it continues printing but does not staple the jobs. 1. Scroll to and touch Administration. 2. Scroll to and touch Device Behavior. 3. Scroll to and touch Stapler/Stacker or Multifunct staple the pages. The printer driver can be configured to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 116
5) 5. Close the stapler unit door and push the stapler/stacker back into place. Figure 7-5 Load staples in the stapler/stacker (5 of 5) Load staples in the multifunction finisher 1. Open the stapler unit door. Figure 7-6 Load staples in the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 117
at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. Figure 7-9 Load staples in the multifunction finisher (4 of 8) CAUTION: The blue dot must appear in the window of the stapler unit before you remove the staple cartridge. If you try to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 118
of 8) 7. Slide the stapler unit into the finisher. Figure 7-12 Load staples in the multifunction finisher (7 of 8) 8. Close the stapler unit door and realign the multifunction finisher against the MFP. Figure 7-13 Load staples in the multifunction finisher (8 of 8) 104 Chapter 7 Print tasks ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 119
example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer. If a print or XP), delete the print job there. Click Start and then click Printers. Double-click the device icon to open the print spooler. Select the print - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 120
and print media sizes on page 77 or go to www.hp.com/support/ljm9059mfp. CAUTION: Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the MFP. Do not use envelopes with pressure-sensitive adhesive. Use the following - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 121
envelopes. Make sure that the envelopes fit under the tabs on the guides. Figure 7-16 Load envelopes in tray 1 (3 of 3) 4. fuser levers on page 107). Change the fuser levers 1. Move the output device away from the MFP to gain access to the left door. Figure 7-17 Change the fuser levers (1 of 4) - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 122
. Print on envelopes from a program 1. Load envelopes into tray 1. 2. In your program or in the printer driver, select tray 1 as the source. 3. Set the appropriate envelope size and type. For envelope specifications, see Supported paper and print media sizes on page 77. 4. If your program does not - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 123
device and allow other users to print the job at any time. Stored jobs also can be protected by a PIN. Follow the instructions in this section to Macintosh In newer drivers: Select Job Storage in the pull-down menu in the Print dialog box. In older drivers, select Printer Specific Options. ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 124
Stored Job option in the driver instead of the Proof and Hold option. In the driver, select the Proof and Hold option and type a user name and job name. The you release it. First, set a 4digit PIN by typing the PIN in the printer driver. The PIN is sent to the device as part of the print job. After - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 125
specify that a job is personal, in the driver, select the Personal Job option, type a user name and job name, and then type a of the job can be printed later. This feature can be turned off in the printer driver. The default number of different QuickCopy jobs that can be stored on the device is 32 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 126
the Job Storage option in the driver instead of the QuickCopy option. In the driver, select the QuickCopy option, and then type a user name and a job name. NOTE: Stored QuickCopy jobs can be deleted at the control panel or in HP Web Jetadmin. 1. From the Home screen, touch Job Storage. 2. Touch - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 127
Create a stored print job In the driver, select the Stored Job option, and then type a user name and job name. The job does not print until someone requests it at the device control panel. Print a stored print job At the control - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 128
114 Chapter 7 Print tasks ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 129
to make copies and how to change copy settings, including the following topics: ● Use the Copy screen ● Set the default copy options ● Basic copy instructions ● Adjust the copy settings ● Copy two-sided documents ● Copy mixed-size originals ● Change the copy-collation setting ● Copy photos and books - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 130
Use the Copy screen From the Home screen, touch Copy to view the Copy screen. Note that only the first six copy features are immediately visible. In order to view additional copy features, touch More Options. Figure 8-1 Copy screen 116 Chapter 8 Copy ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 131
Set the default copy options You can use the administration menu to establish default settings that apply to all copy jobs. If necessary, you can override most settings for an individual job. After that job is complete, the device returns to the default settings. 1. From the Home screen, scroll to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 132
This section provides the basic instructions for copying. Copy from the scanner glass Use the scanner glass to make as many as 999 copies of small, lightweight media or heavy media. - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 133
enlarge the copied image on the page. If the optional HP Stapler/Stacker or HP Multifunction Finisher is attached, the Staple/Collate option is available. can optimize the output for text or printed pictures, or you can manually adjust the values. Use this feature to copy multiple pages onto one - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 134
Copy two-sided documents Two-sided documents can be copied manually or automatically. Copying two-sided documents manually Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the document - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 135
4. Touch 2-sided original, 2-sided output. 5. Touch OK. 6. Touch Start Copy. Make one-sided copies from two-sided documents 1. Load the documents to be copied into the document feeder with the first page facing down, and with the top of the page leading. 2. On the control panel, touch Copy. 3. Touch - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 136
sheets in the original document so they all have the same width. 2. Place the sheets face-down into the document feeder, and adjust both paper guides against the document. 3. From the Home screen, touch Copy. 4. Touch Original Size. NOTE: If this option is not on the first screen, touch More Options - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 137
Change the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if you are making two copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 138
Copy photos and books Copy a photo NOTE: Photos should be copied from the flatbed scanner, not from the document feeder. 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo in the upper-left corner of the glass. 2. Gently close - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 139
Combine copy jobs by using Job Build Use the Job Build feature to build a single copy job from multiple scans. You can use either the document feeder or the scanner glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy. 2. Scroll to and touch Job Build. 3. Touch Job - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 140
Cancel a copy job To cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device. Then touch Cancel Current Job. NOTE: If you cancel a copy job, clear the document from the flatbed scanner or from the automatic document feeder. 126 Chapter 8 Copy ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 141
Job storage features for copy You can create a stored copy job at the device control panel that can be printed at a later time. Create a stored copy job 1. Place the original document face-down on the glass or face-down in the ADF. 2. From the Home screen, touch Job Storage. 3. Touch the Create tab. - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 142
4. Scroll to and touch the stored job that you want to delete. 5. Touch Delete. 6. Touch Yes. If the file has (lock symbol) next to it, the job requires a PIN to delete it. 128 Chapter 8 Copy ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 143
9 Scan and send to e-mail The MFP offers color-scanning and digital-sending capabilities. By using the control panel, you can scan black-and-white or color documents and send them to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 144
instructions that follow are for configuring the device at the control panel. You can also perform these procedures by using the embedded Web server. For more information, see Embedded Web server on page 148. Supported protocols The HP LaserJet M9059 MFP supports internet service supplies User Guide - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 145
do not receive the e-mail, contact your network administrator or Internet service provider (ISP). ● Run the DISCOVER.EXE file. This program attempts to find the gateway. You can download the file from the HP Web site at www.hp.com/support/ljm9059mfp. ENWW Configure the device to send e-mail 131 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 146
Use the Send E-mail screen Use the touchscreen to navigate through the options on the Send E-mail screen. 1 Send E-mail button Touching this button scans the document and sends an e-mail file to the provided e-mail addresses. 2 Home button Touching this button opens the Home screen. 3 From: - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 147
name and password. 4. Complete the From:, To:, and Subject: fields. Scroll down and complete the CC:, BCC:, and Message fields if appropriate. Your user name or other default information might appear in the From: field. If so, you might not be able to change it. 5. (Optional) Touch More Options - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 148
Use the auto-complete function When you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the autocomplete function is activated. As you type the required address or name by using the keyboard screen, the device automatically searches the address book list and completes - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 149
to store frequently-used e-mail addresses. The local address book can be shared between devices that use the same server to gain access to the HP Digital Sending software. You can use the address book when you type e-mail addresses in the From:, To:, CC:, or BCC: fields. You can also - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 150
Add e-mail addresses to the local address book 1. Touch Local. 2. Touch . 3. (Optional) Touch the Name field, and in the keyboard that appears type a name for the new entry. Touch OK. The name is the alias for the e-mail address. If you do not type an alias name, the alias will be the e-mail address - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 151
Change e-mail settings for the current job Use the More Options button to change the following e-mail settings for the current print job: Button Description Document File Type Touch this button to change the type of file the device creates after scanning the document. Output Quality Touch this - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 152
can scan a file and send it to a folder on the network. Supported operating systems for folder destinations include Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista. NOTE: You might be required to supply a user name and password in order to use this option, or to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 153
on the control-panel display. The system administrator can also designate a printer as a workflow destination, which allows you to scan a document and then send it directly to a network printer for printing. 1. Place the document face-down on the scanner glass or - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 154
140 Chapter 9 Scan and send to e-mail ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 155
10 Fax ● Analog fax ● Digital fax ENWW 141 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 156
information about troubleshooting problems with the fax accessory, see the HP LaserJet Analog Fax Accessory 300 User Guide. This guide is provided with the fax accessory. Use the Send Fax driver to send a fax from a computer without going to the MFP control panel. See the HP LaserJet MFP Analog Fax - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 157
go to http://www.hp.com/go/digitalsending. With digital faxing, the MFP does not need to be connected directly to a phone line. Instead, the MFP can send a fax in a traditional fax machine or sent to the user's e-mail. For complete information about using digital faxing, see the documentation that is - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 158
144 Chapter 10 Fax ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 159
● Information pages ● Embedded Web server ● Use HP Web Jetadmin software ● HP Printer Utility for Macintosh ● Security features ● Set the real-time clock ● Clean the MFP ● Calibrate the scanner ● Configure alerts ● Manage supplies ● Printer maintenance kit ● Manage memory ● Economy settings ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 160
provides the instructions for printing the information pages. Page description How to print the page from the MFP control panel Menu page NOTE: If you are using non-HP supplies, the supplies status page might not show the remaining life for those supplies. 1. From the Home screen, touch - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 161
Page description How to print the page from the MFP control panel File directory 1. From the Home screen Blocked Fax List ◦ Speed Dial List 5. Touch Print. For more information, see the fax guide that came with the device. Font lists 1. From the Home screen, touch Administration. Shows which - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 162
Netscape 6.2 or later for Windows, Mac OS, and Linux (Netscape only). Netscape Navigator 4.7 is required for HP-UX 10 and HP-UX 11. The embedded Web server works when the MFP is connected to an IP-based network. The embedded Web server does not support IPX-based MFP connections. You do not have to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 163
tab Provides device, status, and configuration information Options ● Device Status: Shows the device status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size of print paper set for each tray. To change the default settings - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 164
and supplies events. AutoSend: Allows you to configure the device to send automated e-mails regarding device configuration and supplies to Personal Identification Number (PIN). User PIN: Allows you to add user PIN records into the device, and to edit or delete user PIN records that have already - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 165
the device. ● Import/Export: Allows you to import and export address book and user information to and from the device. ● LDAP Settings: Allows you to configure a network using anything other than an HP Jetdirect print server. NOTE: The Networking tab can be password-protected. ENWW Embedded Web - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 166
administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software. NOTE: HP Web Jetadmin 10.0 or later is required for full support of this product. To obtain plug-ins to HP Web Jetadmin, click plug-ins, and - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 167
functions that you can perform through the HP Printer Utility. Open the HP Printer Utility The process that you use to start the HP Printer Utility depends on the Macintosh operating system that you are using. Open the HP Printer Utility in Mac OS X V10.3 or Mac OS X V10.4 1. In the Dock, click the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 168
. 4. Click Upload to load the file. Update the firmware Update the printer firmware by loading the new firmware file from the computer. You can find new firmware files for your printer at www.hp.com/go/ljm9059mfp_firmware. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 169
. You also can open the embedded Web server to change additional settings. For more information, see Embedded Web server on page 148. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select IP Settings. 3. Change any of the settings in the following pop-up menus or fields - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 170
certain events that occur with the printer, such as a low toner level in a print cartridge. 1. Open the HP Printer Utility. 2. In the Configuration URLs to which you want the e-mail alerts sent. NOTE: If your printer supports e-mail lists, you can make alerts lists for specific events the same - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 171
password for access to the embedded Web server so that unauthorized users cannot change the MFP settings. 1. Open the embedded Web server. See Embedded Web disk-based macros (forms), stored fax files, address books, and HP and third-party applications. NOTE: Stored jobs will be securely overwritten - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 172
methods include Kerberos, LDAP, LDAP over SSL, and PIN. Optional HP Digital Send Software supports Windows SPNEGO, LDAP, LDAP over SSL, and Novell authentication. Lock the control-panel menus To prevent someone from changing the MFP configuration, you can lock the control-panel menus. This prevents - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 173
list, select Configure. 5. Select Security from the Configuration Categories list. 6. Type a Device Password. 7. In the Control Panel Access section, select Maximum Lock. This prevents unauthorized users from gaining access to configuration settings. ENWW Security features 159 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 174
Set the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information is attached to stored print, fax, and digital-send jobs, so you can identify the most recent versions of stored print jobs. 1. On the control panel, scroll to and touch - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 175
a cleaning page. 5. Follow the instructions printed on the cleaning page. Clean the MFP hardware To maintain print quality, clean the MFP thoroughly: ● every time you change the print cartridge ● whenever print-quality problems occur Clean the outside of the MFP with a lightly water-dampened cloth - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 176
for more than a few minutes. Cover the print cartridge when it is outside of the MFP. NOTE: If toner gets on your clothes, wipe it off with a dry cloth, and wash your clothes in cold water. Hot water sets toner into fabric. 3. With a dry, lint-free cloth, wipe any residue from the paper path - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 177
on (button in). Figure 11-7 Clean the paper path (6 of 6) Clean the outside of the MFP ● Clean the outside of the MFP if it is visibly marked. ● Use a soft, lint-free cloth dampened with water. Clean the Lift the top cover. Figure 11-8 Clean the ADF delivery system (1 of 5) ENWW Clean the MFP 163 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 178
2. Locate the top and bottom ADF glass strips. Figure 11-9 Clean the ADF delivery system (2 of 5) 3. Clean the glass strips by wiping them gently with a clean, damp, lint-free cloth. 4. Locate the white, vinyl backing. Figure 11-10 Clean the ADF delivery system (3 of 5) 5. Locate the white, vinyl - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 179
dust inside the glass strip. Cleaning this area frequently could introduce dust into the MFP. 1. Open the ADF cover. Figure 11-13 Clean the top ADF glass solvents, cleaners, water, or compressed air. Doing so could severely damage the MFP. 4. Pull the latch to the left and return the glass strip to - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 180
if you experience misfeeds or marks on the originals, and you notice dust on the rollers. Cleaning the rollers frequently could introduce dust into the MFP. Figure 11-17 Clean the ADF rollers (1 of 6) 2. Locate the rollers near the glass strips. Figure 11-18 Clean the ADF rollers (2 of 6) 3. Wipe - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 181
rollers with a clean, water-dampened, lint-free cloth. CAUTION: Do not pour water directly onto the rollers. Doing so might damage the MFP. 8. Close the ADF cover. Figure 11-22 Clean the ADF rollers (6 of 6) 9. Close the delivery guide and wipe its outside surface with the cloth. ENWW Clean the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 182
. Scanner calibration should be carried out only if you notice offset problems with the scanned images. The scanner is calibrated before it leaves Administration. 2. Touch Troubleshooting. 3. Touch Calibrate Scanner. 4. Touch Calibrate and then follow the on-screen instructions. 168 Chapter 11 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 183
you of problems with the MFP. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify. You can configure the following: ● The printer(s) you want to monitor ● What alerts are to be received (for example, alerts for paper jams, paper out, supplies status, and - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 184
. Service or repair required as a result of using a non-HP print cartridge will not be covered under the MFP warranty. If the non-HP print cartridge was sold to you as a genuine HP product, see HP fraud hotline on page 170. Print cartridge authentication The HP LaserJet M9059 MFP automatically - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 185
status page. 2. On the left side of the screen, click Supplies Status. This takes you to the supplies status page, which provides print cartridge information. Through HP Web Jetadmin In HP Web Jetadmin, select the printer device. The device status page shows print cartridge information. ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 186
kit is a consumable and is not covered under warranty. To ensure optimum print quality, HP recommends that a new printer maintenance kit be installed approximately every 350,000 pages. Depending on how you use the MFP, you might need to replace the kit more often. When the Replace maintenance kit - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 187
To add other flash-based printer languages and MFP options, use the appropriate DDR DIMM. NOTE: Single in line memory modules (SIMMs) used on previous HP LaserJet products are not compatible with this MFP. For ordering information, go to www.hp.com/support/ljm9059mfp. Determine memory requirements - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 188
Figure 11-25 Install DDR memory DIMMs (3 of 8) 5. Grasp the screws and pull the formatter board out of the MFP. Place it on a flat, non-conductive surface. Figure 11-26 Install DDR memory DIMMs (4 of 8) 6. Remove the DIMM from the antistatic package. Hold the DIMM - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 189
into place. (To remove a DIMM, the locks must be released.) Figure 11-28 Install DDR memory DIMMs (6 of 8) 8. Slide the formatter board back into the MFP and tighten the two screws. Figure 11-29 Install DDR memory DIMMs (7 of 8) 9. Plug in the power cord and connect all cables. Turn the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 190
DIMMs are installed correctly: 1. Check that the MFP control panel displays Ready when the MFP is turned on. If an error message appears, the DIMM in a different slot. NOTE: If you installed a printer language (personality), check the Installed Personalities and Options section on the configuration - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 191
Time/Scheduling. 3. Touch Sleep Delay. 4. Touch the sleep-delay setting that you want. Set the sleep time Use the sleep time feature to put the MFP in sleep mode at a set time each day. 1. Scroll to and touch Administration. 2. Touch Time/Scheduling. 3. Touch Sleep Time. 4. Touch the day of the week - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 192
7. Touch the appropriate options to set the correct hour, minute, and AM/PM setting. 8. If you want to wake the MFP at the same time every day (including weekends), on the Apply to All Days screen, touch Yes. If you want to set the time for - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 193
solve ● Solve problems ● Determining Solve MFP problems ● Control-panel message types ● Control-panel messages ● Clear jams ● Media-handling problems ● Solve print-quality problems ● Solve fax problems ● Solve copy problems ● Solve e-mail problems ● Solve network connectivity problems ● Solve common - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 194
, or with the program. b. If the page does not print correctly, the problem is with the MFP hardware. Contact your dealer for support. 6. Verify that you have installed the HP LaserJet M9059 MFP printer driver. 7. Print a short document from a different program that has worked in the past. If this - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 195
Solve MFP problems Situation/Message Solution The control-panel display is blank, and internal fans are not running. The MFP is turned on, but the internal fans are not running. Make sure that the MFP power is on. Press all the keys to see if one is stuck. Contact your HP-authorized service - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 196
types Four types of control-panel messages can indicate the status of or problems with the device. Message type Description Status messages Status messages reflect the affected by the Auto Continue setting. If a critical error persists, service is required. 182 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 197
When a message appears on the control panel, follow the on-screen instructions to resolve the issue. If the product displays an "Error" or the issue, turn the product off then on. Contact your dealer for support if you continue to experience issues with the product. To get additional information - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 198
toner might remain in the MFP after a jam and cause output quality problems. These should clear up within a few pages. WARNING! Surfaces in and around the MFP can be hot to the touch. Turn off the MFP and allow it to cool before attempting to clear jams. Jam locations Figure 12-1 HP LaserJet M9059 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 199
Clear jams from the duplexer 1. Move the output device away from the MFP to gain access to the left door. Figure 12-2 Clear jams in the duplex printing accessory (1 of 6) 2. Open the left door and carefully pull out - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 200
the duplex printing accessory area, and remove any paper by pulling it out of the MFP. Be careful not to tear the paper. Figure 12-6 Clear jams in the duplex 1 (1 of 2) 2. Open and close the right door to reset the MFP. Figure 12-9 Clear jams in tray 1 (2 of 2) 186 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 201
the green tab. Figure 12-11 Clear jams inside the right door (2 of 3) 4. Remove any media from this area by pulling it out of the MFP. 5. Push the green lever down to the original position. Figure 12-12 Clear jams inside the right door (3 of 3) 6. Close the right door. ENWW Clear - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 202
trays 2 and 3 (2 of 3) 4. Open the right door, remove any visible media, and close the right door. This resets the MFP. Figure 12-15 Clear jams in trays 2 and 3 (3 of 3) Clear jams in tray 4 1. Open the vertical transfer have removed all pieces of torn paper. 188 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 203
jams in the stacker or stapler/stacker 1. If the jam extends into the output bins, slowly and carefully pull the media straight out of the MFP so that it does not tear. Figure 12-20 Clear jams in the stacker or stapler/stacker (1 of 7) ENWW Clear jams 189 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 204
2. Move the output device away from the MFP. Figure 12-21 Clear jams in the stacker or stapler/stacker (2 of 7) 3. On the stacker, lift the wire on the lower jams in the stacker or stapler/stacker (5 of 7) WARNING! Avoid touching the flipper area. It can be hot. 190 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 205
jams in the stacker or stapler/stacker (7 of 7) Clear jams in the paper-path area of the multifunction finisher 1. Open the top cover. Figure 12-27 Clear jams in the paper-path area of the multifunction finisher (1 of 3) 2. Slowly and carefully pull the paper straight out of the finisher so that it - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 206
any paper from the MFP output area. Figure 12-31 Clear jams in between the multifunction finisher and the MFP (2 of 4) 3. Carefully remove any paper from the finisher input area. Figure 12-32 Clear jams in between the multifunction finisher and the MFP (3 of 4) 192 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 207
into place. Figure 12-33 Clear jams in between the multifunction finisher and the MFP (4 of 4) Clear booklet jams in the multifunction finisher 1. Move the finisher away from the MFP. Figure 12-34 Clear booklet jams in the multifunction finisher (1 of 7) 2. If paper is jammed in the finisher input - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 208
in the multifunction finisher (5 of 7) 6. Close the stapler-unit door. Figure 12-39 Clear booklet jams in the multifunction finisher (6 of 7) 7. Push the multifunction finisher back into place. Figure 12-40 Clear booklet jams in the multifunction finisher (7 of 7) 194 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 209
of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. Figure 12-44 Clear a staple jam from the multifunction finisher (4 of 11) CAUTION: The blue dot must appear in the window of the stapler unit before you remove the staple cartridge. If you try - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 210
the multifunction finisher (5 of 11) 6. Pull up on the lever labeled with a green dot. Figure 12-46 Clear a staple jam from the multifunction finisher (6 of 11) 7. Remove the damaged staple. Figure 12-47 Clear a staple jam from the multifunction finisher (7 of 11) - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 211
finisher (11 of 11) Clear a jam in the upper half of the stapler head in the multifunction finisher 1. Follow steps 1 through 4 of the procedure to clear a staple jam from the multifunction finisher. 2. Locate the damaged staple at the back of the stapler head, and remove the staple. Figure - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 212
Clear a staple jam from the stapler/stacker 1. Move the stapler/stacker away from the MFP. Figure 12-53 Clear a staple jam from the stapler/stacker (1 of 9) 2. Open the stapler unit a green dot. Figure 12-56 Clear a staple jam from the stapler/stacker (4 of 9) 198 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 213
5. Remove the damaged staple. Figure 12-57 Clear a staple jam from the stapler/stacker (5 of 9) 6. Press down on the lever labeled with a green dot. Figure 12-58 Clear a staple jam from the stapler/stacker (6 of 9) 7. Reinstall the staple cartridge. Figure 12-59 Clear a staple jam from the stapler/ - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 214
bin is not blocked. Clear jams in the left door (fuser area) 1. Move the output device away from the MFP to gain access to the left door. Figure 12-62 Clear jams in the left door (1 of 4) 2. any jammed or damaged media from this area by pulling it out of the MFP. 200 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 215
Clear jams in the left door (4 of 4) Clear jams in the 8-bin mailbox 1. Move the 8-bin mailbox away from the MFP. To do this, stand on the left side of the MFP and pull the 8-bin mailbox straight toward you. Figure 12-66 Clear jams in the 8-bin mailbox (1 of 3) 2. Carefully remove - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 216
. 7. Check that all damaged or jammed media is removed from MFP. 1. The ADF might be dirty. Clean the ADF as described in Clean the ADF delivery system on page 163. NOTE: If jams continue, contact your dealer for support, or go to www.hp.com/support/ljm9059mfp. 202 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 217
Media-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Printer feeds multiple sheets Printer feeds multiple sheets Cause The input tray is overfilled. Print media - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 218
that the printer driver has been configured to recognize the optional trays. An optional tray is incorrectly installed. Print a configuration page to confirm that the optional tray is installed. If not, verify that the tray is correctly attached to the MFP. 204 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 219
environment. Verify that the envelope is loaded correctly. This MFP does not support the envelopes being used. Tray 1 is configured for a size other than envelopes. Refer to the HP LaserJet Printer Family Print Media Guide. Configure tray 1 size for envelopes. ENWW Media-handling problems 205 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 220
MFP. Use only media that meets the HP media specifications for this MFP. Media is damaged or in poor condition. Printer tray. Do not fan media. If the problem persists, replace the media. The specific media the media is supported for duplex printing. Set up the printer driver to enable duplex - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 221
media Some print-quality problems arise from the use of inappropriate media. ● Use media that meets HP specifications. See Supported paper and print media sizes on page 77, or see the HP LaserJet Printer Family Print Media Guide, which is available at www.hp.com/support/ljpaperguide. ● The surface - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 222
3. The media might not meet HP specifications (for example, the media is too moist or too rough). See Supported paper and print media sizes on and in the printer driver. 3. Open the Administration menu at the device control panel. Open the Print Quality menu and increase the Toner Density setting. - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 223
a few more pages to see if the problem corrects itself. 2. Clean the inside of the device and run a cleaning page. See Clean the MFP on page 161. 3. Try using a environment on page 236. 2. If the media is rough, and the toner easily rubs off, open the Administration menu at the device control panel. - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 224
BbC c Aa BbC c Aa BbC c Aa BbC c Aa BbC c 1. Print a few more pages to see if the problem corrects itself. 2. Clean the inside of the device and run a cleaning page. See Clean the MFP on page 161. 3. Replace the print cartridge. Gray background Figure 12-74 Gray background 1. Do not use media - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 225
Clean the MFP on page 161. 6. Replace the print cartridge. Also see Loose toner on page 211. Loose toner Figure 12-76 Loose toner Loose toner, in this context, is defined as toner that you are using meet HP specifications. See Supported paper and print media sizes on page 77. ENWW Solve print- - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 226
the inside of the device and run a cleaning page. See Clean the MFP on page 161. Also see Repeating image on page 212. Repeating image to see if the problem corrects itself. 2. Make sure that type and quality of the media you are using meet HP specifications. See Supported paper and print media - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 227
1. Print a few more pages to see if the problem corrects itself. 2. Verify that no torn pieces of media media on page 81. Make sure that the guides in the tray are not too tight or too quality of the media you are using meet HP specifications. See Supported paper and print media sizes on page 77 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 228
or creases 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the device that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes on page 77. 6. If envelopes are - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 229
that you print with very low toner coverage. White spots on black Figure 12-85 White spots on black 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 230
you are using meet HP specifications. See Supported paper and print media Open the Print Quality submenu and change the Toner Density setting. See Print Quality menu on media you are using meet HP specifications. See Supported paper and print media toner density. Open the Administration menu at the - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 231
at the top of the page (in solid black) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The repeated image might be lighter or darker than the field then turn it on to restart the print job. ENWW Solve print-quality problems 217 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 232
Solve fax problems For help solving fax problems, see the Analog Fax Accessory 300 Fax Guide and the Analog Fax Accessory 300 Send Fax Driver Guide. You can also go to http://www.hp.com/go/mfpfaxaccessory300. 218 Chapter 12 Problem solve ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 233
instructions. ● Use or make a carrier sheet to protect your originals. Image problems Problem HP specifications. Use media that meets HP specifications. See Supported paper and print media sizes on page 77. The print cartridge might be defective. Replace the print cartridge. See Manage supplies - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 234
-handling problems Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to device Problems with specifications outlined in the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Verify that - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 235
-panel display, press OK to print the job. ● Verify that the device is not in manual feed mode, and then print your job again. The pickup roller might be dirty or damaged. Contact your dealer for support. The paper-length adjustment control in the tray is set at a length that is greater - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 236
Performance problems Problem No copy came out. Copies are blank. The wrong original removed from the cartridge. The original might have been loaded incorrectly. The media might not meet HP specifications. The print cartridge is defective. The ADF might be loaded. The device software settings might - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 237
Solve e-mail problems If you are unable to send e-mails by using the digital-send 2. Type telnet followed by the SMTP gateway address and then the number 25, which is the port over which the MFP is communicating. For example, type telnet 123.123.123.123 25 where "123.123.123.123" represents the SMTP - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 238
- Mac: Click Applications, click Utilities, and then open the Terminal application. The terminal window opens. 2. Type ping followed by the IP address. For example, type ping XXX.XXX.XXX.XXX where "XXX.XXX.XXX.XXX" is the IPv4 address that is shown on the HP Jetdirect configuration page. If the MFP - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 239
in the section called HP Jetdirect Configuration. If the addresses match, all network communications are valid. 4. If you cannot verify that the MFP is communicating over the network, contact the network administrator. ENWW Solve network connectivity problems 225 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 240
Solve common Macintosh problems This section lists problems that can occur when using Mac OS X. Table 12-1 Problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The printer software might not have been installed or was installed - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 241
Table 12-1 Problems with Mac OS X (continued) The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause Solution The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard-drive folder: - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 242
the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X v10.3 or later - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 243
A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this device. ● Order parts, accessories, and supplies ● Part numbers ENWW 229 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 244
Order parts, accessories, and supplies To order parts, accessories, and supplies, contact your dealer. 230 Appendix A Supplies and accessories ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 245
supplies Memory Item Description or use Order number 3,000-sheet stacker 3,000-sheet stapler/stacker Multifunction bins that can be assigned to individual users or workgroups. The device also functions HP 5,000 staple C8092A cartridge for the multifunction finisher. SDRAM Double Data Rate The MFP - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 246
accessory that enables the MFP to function as a standalone analog fax machine. Q3701A Additional software features HP Digital Sending Software A software accessory with enhanced digital sending features including network authentication. T196AA Maintenance kit Printer maintenance kit The kit - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 247
B Specifications ● Physical specifications ● Electrical specifications ● Acoustic emissions ● Operating environment ENWW 233 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 248
B-1 Dimensions Model Height Depth Width Weight1 HP LaserJet M9059 MFP 1 Without print cartridge 1219 mm (48 in.) 1085 mm (43 in.) 1334 mm (53 in.) 143 kg (317 lb) Table B-2 Dimensions with all doors and trays fully opened Model Height HP LaserJet M9059 MFP 1664 mm (66 in.) Depth 1296 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 249
, in watts)1 Model Printing2 Copying2 Ready or Sleep 13, 5 Sleep 2 Off standby,4 HP LaserJet M9059 MFP 1130 W 1160 W 305 W 221 W 59 W 0.9 W 1 Values are based on preliminary data. See www.hp.com/go/ljm9059mfp/regulatory for current information. 2 Power numbers are the highest values - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 250
Sound pressure level Declared per ISO 9296 Printing/Copying3 LpAm=58 dB (A) Ready Essentially Inaudible 1 Values subject to change. See www.hp.com/support/ljm9059mfp for current information. 2 Configuration tested: Base unit printing and scanning continuous with ADF on A4 paper with no output - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 251
C Regulatory information ENWW 237 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 252
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, . NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 253
products are also listed at: http://www.hp.com/hpinfo/globalcitizenship/environment/productdesign/ecolabels.html Toner consumption Economode uses significantly less toner, which might extend the life of the print cartridge. Paper use This product's manual/optional automatic duplex feature (two-sided - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 254
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 255
your country/region for information on how to return your HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 256
contained in or supplied by Hewlett-Packard for this product include the following: HP LaserJet M9059 device Type Weight Location User-removable Carbon monofluoride city office, your household waste disposal service or the shop where you purchased the product. 242 Appendix C Regulatory - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 257
Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ globalcitizenship/environment. For more information To obtain information about - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 258
HP LaserJet 9040MFP / 9050MFP / 9059MFP series Accessories4): 2000 sheet input feed unit (C8531A); Multifunction cause radio interference in which case the user may be required to take adequate Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 259
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 260
sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet M9059 - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 261
mail auto-complete function 134 LDAP support 130 address, printer Macintosh, troubleshooting 226 ADF sizes supported 133 ADF (automatic document feeder 147 blurred print, problemsolving 216 Bonjour Settings 60 booklet bin, multifunction finisher 90 booklets, creating 9 books copying 124 both sides, - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 262
163 MFP 161, 163 paper path 161 touch-screen 163 clearing jams stapler head 197 clock setting 160 clothing, washing toner off 162 Quality menu 42 Resets menu 46 Send Setup menu 37 Service menu 46 settings 52, 60 Time/Scheduling menu 23 touchscreen buttons 14 troubleshooting 181 controlling print - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 263
22 Macintosh settings 60 dpi, settings 42, 60 drivers Macintosh settings 62 Macintosh, troubleshooting 226 presets (Macintosh) 62 settings 52, 53, 60, 61 shortcuts (Windows) 96 supported 49 universal 50 Windows, opening 96 dropouts, problem-solving 209 duplex printing Windows 97 duplex printing - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 264
Jetdirect print server configuring 73 models including 2 settings 26 HP Printer Utility 59, 60 HP Universal Print Driver 50 HP Web Jetadmin checking toner level 171 HP-UX software 55 humidity problem-solving 207 specifications 236 humidity requirements 171 I I/O configuration network configuration - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 265
toner, problem-solving 211 M Macintosh AppleTalk settings 29 driver settings 61, 62 drivers, troubleshooting 226 HP Printer Utility 59 installing printing system for direct connections 58 installing printing system for networks 59 problems, troubleshooting 42 Resets 46 Send Setup 37 Service 46 - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 266
42 pages per sheet 63 problem-solving 207, 220 size, selecting 96 skewed 213 supported sizes 77 type, selecting 96 wrinkled 214 paper path cleaning 161 pausing a print request 105 PCL drivers default settings 40 universal 50 PDF error pages 40 Perform Printer Maintenance message 172 personal jobs - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 267
settings 132 SMTP support 130 separator page Windows 97 Service menu, control panel 46 Services tab Macintosh 65 settings Default Job Options menu 17 driver presets (Macintosh) 62 drivers 53, 61 priority 52, 60 Settings tab, embedded Web server 150 shortcuts 96 size, copy problem-solving 222 size - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 268
streaks, problem-solving 219 subnet mask 71 supplies management menu 25 ordering 230, 231 recycling 240 Resets menu 46 status page, printing 146 status, viewing with embedded Web server 149 status, viewing with HP Printer Utility 60 supply-status, Services tab Macintosh 65 Windows 98 support online - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 269
troubleshooting Macintosh 227 HP Web Jetadmin, downloading 152 Material Safety Data Sheet (MSDS) 243 universal print driver 50 white lines or spots, problem- solving 215 white or faded stripes 219 Windows driver settings 53 drivers supported 49 supported operating systems 48 universal print driver - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 270
256 Index ENWW - HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 271
- HP LaserJet M9059 | HP LaserJet M9059 MFP - User Guide - Page 272
© 2009 Hewlett-Packard Development Company, L.P. www.hp.com *CE800-90904* *CE800-90904* CE800-90904
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 |
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HP LaserJet M9059 MFP
User Guide