HP LaserJet Pro M11-M13 User Guide - Page 54

Solve problems, Control-panel light patterns continued

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Table 6-2 Control-panel light patterns (continued) Light status State of the printer Ready light is blinking, and attention light The printer is receiving or processing data. is off. Action No action is required. The printer is receiving or processing a print job. Attention light is blinking, and ready light is off. The printer has experienced an error that can be corrected at the printer, such as a jam, an open door, the absence of a print cartridge, or the absence of paper in the proper tray. Inspect the printer, determine the error, and then correct the error. If the error is the absence of paper in the proper tray or the printer is in a manual feed mode, put the proper paper in the tray and follow the onscreen instructions, or open and close the print-cartridge door to resume printing. Attention light is blinking, and ready light is The printer has experienced a continual error If the recovery is successful, the printer on. from which it will recover on its own. continues to the processing data state and completes the job. If the recovery is unsuccessful, the printer continues to the continuable error state. Try removing any media from the media path and turning the printer power off, and then on again. The attention and ready lights are on. The printer has experienced a fatal error from which it cannot recover. 1. Turn off the printer or disconnect the power cord from the printer. 2. Wait 30 seconds, and then turn on the printer or reconnect the power cord to the printer. 3. Wait for the printer to initialize. If the error persists, contact HP customer support. 46 Chapter 6 Solve problems ENWW

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Table 6-2
Control-panel light patterns (continued)
Light status
State of the printer
Action
Ready light is blinking, and attention light
is off.
The printer is receiving or processing data.
No action is required. The printer is receiving
or processing a print job.
Attention light is blinking, and ready light is
off.
The printer has experienced an error that can
be corrected at the printer, such as a jam, an
open door, the absence of a print cartridge,
or the absence of paper in the proper tray.
Inspect the printer, determine the error, and
then correct the error. If the error is the
absence of paper in the proper tray or the
printer is in a manual feed mode, put the
proper paper in the tray and follow the
onscreen instructions, or open and close the
print-cartridge door to resume printing.
Attention light is blinking, and ready light is
on.
The printer has experienced a continual error
from which it will recover on its own.
If the recovery is successful, the printer
continues to the processing data state and
completes the job.
If the recovery is unsuccessful, the printer
continues to the continuable error state. Try
removing any media from the media path
and turning the printer power off, and then
on again.
The attention and ready lights are on.
The printer has experienced a fatal error
from which it cannot recover.
1.
Turn off the printer or disconnect the
power cord from the printer.
2.
Wait 30 seconds, and then turn on the
printer or reconnect the power cord to
the printer.
3.
Wait for the printer to initialize.
If the error persists, contact HP customer
support.
46
Chapter 6
Solve problems
ENWW