HP LaserJet Pro M11-M13 User Guide - Page 67

Improve print quality, Introduction, Print from a different software program

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Improve print quality Introduction If the printer is having print-quality problems, try the following solutions in the order presented to resolve the issue. Print from a different software program Try printing from a different software program. If the page prints correctly, the problem is with the software program from which you were printing. Check the paper-type setting for the print job Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner. Check the paper type setting (Windows) 1. From the software program, select the Print option. 2. Select the printer, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Expand the list of Type is: options. 5. Expand the category of paper types that best describes your paper. 6. Select the option for the type of paper you are using, and click the OK button. 7. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job. Check the paper type setting (OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Finishing menu. 4. Select a type from the Media Type drop-down list. 5. Click the Print button. Check toner-cartridge status Check the supplies status page for the following information: ● Estimated percentage of cartridge life remaining ● Approximate pages remaining ENWW Improve print quality 59

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Improve print quality
Introduction
If the printer is having print-quality problems, try the following solutions in the order presented to resolve the
issue.
Print from a different software program
Try printing from a different software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Check the paper-type setting for the print job
Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy
or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.
Check the paper type setting (Windows)
1.
From the software program, select the
Print
option.
2.
Select the printer, and then click the
Properties
or
Preferences
button.
3.
Click the
Paper/Quality
tab.
4.
Expand the list of
Type is:
options.
5.
Expand the category of paper types that best describes your paper.
6.
Select the option for the type of paper you are using, and click the
OK
button.
7.
Click the
OK
button to close the
Document Properties
dialog box. In the
Print
dialog box, click the
OK
button
to print the job.
Check the paper type setting (OS X)
1.
Click the
File
menu, and then click the
Print
option.
2.
In the
Printer
menu, select the printer.
3.
By default, the print driver displays the
Copies & Pages
menu. Open the menus drop-down list, and then
click the
Finishing
menu.
4.
Select a type from the
Media Type
drop-down list.
5.
Click the
Print
button.
Check toner-cartridge status
Check the supplies status page for the following information:
●
Estimated percentage of cartridge life remaining
●
Approximate pages remaining
ENWW
Improve print quality
59