HP ML350 HP ProLiant Firmware Maintenance CD User Guide
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- HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 1
HP ProLiant Firmware Maintenance CD User Guide Part Number 447788-009 December 2009 (9th Edition) - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 2
© Copyright 2007, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 3
...8 Online deployment ...9 Offline deployment...9 HP USB key utility...9 Using a hard drive ...11 Deployment of components not on Firmware Maintenance CD 11 Trusted Platform Module...11 TPM scenarios ...13 Firmware Maintenance CD powered by HP Smart Update Manager 15 Deployment scenarios...15 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 4
79 Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment 79 Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment 80 Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments . 80 Technical support...82 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 5
The HP ProLiant Firmware Maintenance CD provides a collection of HP Smart Update Manager and firmware in an ISO image that can be used either in an offline, interactive mode, or online in either a scripted or interactive mode. The Firmware Maintenance CD provides firmware for supported HP servers - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 6
• Sufficient hard-drive space of at least twice the file size of the components to be deployed • WMI enabled NOTE: When attempting to use the remote deployment functionality of HP Smart Update Manager on any edition of Windows Server® 2008, you must ensure that the File and Print Services feature is - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 7
Broadcom NIC firmware Yes Intel NIC firmware No NetXen NIC firmware No Power PIC firmware Yes, beginning with Firmware Maintenance CD 8.60 Smart Array controller firmware Yes SAS and SATA hard drive firmware behind Smart Array controllers SAS and SATA hard drive firmware behind nonSmart - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 8
the server from the Firmware Maintenance CD or a USB drive key that contains the Firmware Maintenance CD contents. Deployment Supported systems Offline deployment HP Smart Update Manager supports offline deployments of all ROM flash components including: • System hard-drive • Array-controller - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 9
of from the CD. Insert a USB key containing the Firmware CD ISO image created by using the HP USB Key Creator for Windows utility into a usb port of your server or through the SUV (Serial-USB-Video) cable attached to the server to be updated if the server supports the SUV cable. Introduction 9 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 10
drive key and copy the contents of the CD: 1. Place your HP USB drive key in an available USB port. 2. Select the HP USB Key Utility shortcut in the HP whether other SCSI drives are also installed on the server. Therefore, HP Smart Update Manager picks them up automatically if the version can support - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 11
to the directory on the hard drive with the components from the Firmware Maintenance CD. 4. Start HP Smart Update Manager. 5. On the Source with any remote server selected as a target, for some newer models of ProLiant, HP Smart Update Manager utilities for iLO, Smart Array, NIC, and BIOS warn users - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 12
, a pop-up warning message appears. To enable firmware updates without the need to type in the TPM password on each server, the BitLocker Drive Encryption must be temporarily disabled. Disabling the BitLocker Drive Encryption keeps the hard drive data encrypted. However, BitLocker uses a plain text - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 13
-protectors -disable c: When the firmware update process is completed, the BitLocker Drive Encryption support can be reenabled by following steps silent, the /tpmbypass switch is not given, and any firmware updated must be applied to the server. Result A pop-up warning message appears. After OK is - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 14
, the installation is silent; the /tpmbypass switch is not given, and any firmware updated must be applied to the server. If the TPM is detected and enabled, the installation is silent, and the /tpmbypass switch is supplied. A pop-up warning message appears. After OK is selected, you can continue - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 15
Manager must also be running on a Linux operating system. HP Smart Update Manager supports the following operating systems: • Windows Server® 2003 • Windows Server® 2003 x64 • Windows Server® 2008 • Windows Server® 2008 x64 • Windows Server® 2008 R2 x64 • Red Hat Enterprise Linux 4 • Red Hat - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 16
NOTE: A remote host can be the IP address or DNS name of a remote server, remote iLO NIC port, Virtual Connect Ethernet or Fibre Channel Module for c-Class BladeSystem, to be deployed are accessible to the administrative system. Firmware Maintenance CD powered by HP Smart Update Manager 16 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 17
interface, see "Multiple-host installations using the GUI (on page 32)." To deploy components to multiple remote hosts using the CLI: 1. deployment (on page 46)." 4. Execute the script. Keyboard support The HP Smart Update Manager graphical user interface has accelerator keys that enable you to - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 18
are not seen. o The Check ftp.hp.com checkbox is cleared by default. To pull updates from the web, select the Check ftp.hp.com checkbox. To use a proxy server and enable the proxy details group box, select the Use Proxy Server checkbox. Firmware Maintenance CD powered by HP Smart Update Manager 18 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 19
proxy information, click the Detect Proxy button. If you use a proxy server in accessing the HP FTP site, the proxy information is saved and prepopulated on the next deployment. NOTE: HP Smart Update Manager does not support FTP over HTTP proxy. FTP downloaded from HTTP proxy fails. Components from - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 20
hosts as your targets. For more information about using the graphical interface for multiple remote deployments, see Multiple-host installations using the GUI (on page 32). Firmware Maintenance CD powered by HP Smart Update Manager 20 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 21
Next-Proceeds to the next step in the installation process where the local or remote system checks for already installed items. • Exit-Exits HP Smart Update Manager. To continue selecting an installation host, click Next. For multiple remote deployments, enter the credentials for the host. When the - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 22
Actions-Indicates whether the component configuration is optional or required but has already been updated. • Reboot section-Enables firmware to the device using HP Smart Update Manager. When multiple hardware devices such as hard drives or array controllers exist in a single server, HP Smart Update - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 23
, which is based on the existing configuration of the local system. • Exit-Exits HP Smart Update Manager. • Install-Installs all selected such as ProLiant Support Packs included in the location where the components to be downloaded are. Firmware Maintenance CD powered by HP Smart Update Manager 23 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 24
No Device Driver Installed-The devices supported by the components in this section are detected on the system, but HP Smart Update Manager requires a device driver before the component No components are selected for installation. Firmware Maintenance CD powered by HP Smart Update Manager 24 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 25
to be Installed screen enables you to specify preferred reboot behavior. To instruct the system to reboot after updates are installed: 1. Click Reboot System After Installation. 2. Click Always for Linux. Make any changes, and click OK. Firmware Maintenance CD powered by HP Smart Update Manager 25 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 26
installation based on your server and hardware options. The HP Smart Update Manager checks each firmware devices supported by the components in this section are detected on the system but require a device driver. Install the device driver Firmware Maintenance CD powered by HP Smart Update Manager 26 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 27
before proceeding with the installation. Depending on the issue, you must locate software or firmware components in the Firmware Maintenance CD or HP website (http://www.hp.com). The following figure shows the Failed Dependencies screen. Firmware Maintenance CD powered by HP Smart Update Manager 27 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 28
device is in use can lead to data loss. Before enabling the Allow Shared Devices option, be sure any other servers sharing the selected devices are offline. • Select Allow Downgrades to downgrade the current firmware to an older version. Firmware Maintenance CD powered by HP Smart Update Manager 28 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 29
changing the options for firmware upgrade behavior can change the firmware upgrade results. In this example, the array controller is assumed to be an HP Smart Array 6402 controller. If the existing array controller has firmware version 3.00 installed, then updating the firmware produces results as - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 30
to the same or older version. An update error has occurred. See the HP Smart Update Manager log file for details. The component was Icon Text Description Reboot Needed The server must be rebooted for the component to take effect. Firmware Maintenance CD powered by HP Smart Update Manager 30 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 31
installations only.) • Exit-Exits the HP Smart Update Manager. NOTE: After updating hard drives in external enclosures such as MSA20, you must power cycle the external enclosures. The Reboot button in HP Smart Update Manager only reboots the server but never power cycles an external enclosure. There - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 32
only the iLO firmware can be updated. The server host must also be selected to update all other firmware and software components on the same physical server. The iLO firmware can be updated by either selecting the iLO or the server host. Firmware Maintenance CD powered by HP Smart Update Manager 32 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 33
on multiple hosts (on page 42). 5. When the installation firmware can be updated. The server host must be selected to update all other firmware and software components. The iLO firmware can be updated by either selecting the iLO or the server host. Firmware Maintenance CD powered by HP Smart Update - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 34
To add a host: Firmware Maintenance CD powered by HP Smart Update Manager 34 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 35
the same subnet. When using the IPv6 format, the last field in the ending address is limited to 32 targets. NOTE: When adding hosts using either IP address option, you can select Installation Host(s) screen. To edit an existing host: Firmware Maintenance CD powered by HP Smart Update Manager 35 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 36
Name and Description. 3. Click OK. To delete a host: 1. On the Manage Hosts screen, click the Delete Host button. 2. When the confirmation screen appears, click Yes. Firmware Maintenance CD powered by HP Smart Update Manager 36 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 37
Managing groups To add, edit, or delete groups, click the Manage Groups button. The Manage Groups screen appears. To add a group: Firmware Maintenance CD powered by HP Smart Update Manager 37 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 38
to the new group. 6. Click OK. The new group is added to the list on the Select Installation Host(s) screen. To edit an existing group: Firmware Maintenance CD powered by HP Smart Update Manager 38 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 39
. To delete a group: 1. Select the group on the Manage Groups screen, and then click the Delete Group button. 2. When the confirmation screen appears, click Yes. Firmware Maintenance CD powered by HP Smart Update Manager 39 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 40
host, you can select Skip host or Restart update. Skip host causes the host to be ignored for the rest of the update process, and Restart update causes any existing or in-progress installation to be terminated. To continue, click OK. Firmware Maintenance CD powered by HP Smart Update Manager 40 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 41
the network. The host is skipped due to an existing HP Smart Update Manager session. The skipped hosts can be accessed if the appropriate CLI switch is used or if Hosts pane, click the Enter button. 3. To continue, click Next. Firmware Maintenance CD powered by HP Smart Update Manager 41 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 42
Installed screen displays the server hosts and their status updates available, and the estimated time for the installation. • Status-Specifies the status of the host. Icon Text Description Ready The host is ready for installation. Firmware Maintenance CD powered by HP Smart Update Manager 42 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 43
, proceed as described in "Selecting Components to Install (on page 22)." After setting the single-host selections for all hosts to be updated, on the Select Items to be Installed screen, to proceed with the installation, click Install. Firmware Maintenance CD powered by HP Smart Update Manager 43 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 44
components on the remote host. Icon Text Description Success The host was updated successfully. Nothing to install The host is already up-to-date. Installation results for the selected host. • Exit-Exits HP Smart Update Manager. Firmware Maintenance CD powered by HP Smart Update Manager 44 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 45
To view single-host installation results, double-click the host or select the host, and click View Host. Proceed as described in "Viewing the installation results (on page 30)." Firmware Maintenance CD powered by HP Smart Update Manager 45 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 46
[/dryrun] [/continue_on_error ] [/override_existing_connection] [/express_install appears. NOTE: Command line syntax does not support double-byte character sets. Any messages entered be displayed correctly. Command line arguments HP Smart Update Manager recognizes the following command line - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 47
hard drives and array controllers. (Applies to firmware only.) This argument enables you to rewrite the same version of firmware only for multi-target devices such as hard drives and array controllers. (Applies to firmware argument delays the reboot of the server for the length of time specified - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 48
error message writes to the log file. Failed dependencies are not reported to the user when using the /s[ilent]argument. To check for failed dependencies, remove the /s[ilent] argument, reissue the command line, and then the HP Smart Update order. If so, the utility changes the installation order - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 49
you do not specify this argument, the directory containing hpsum.exe or HP Smart Update Manager is used by default. This populates the Directory box on the to continue and ignore errors. Valid values are =ServerNotFound, =BadPassword and = FailedDependencies. The ServerNotFound - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 50
can use either the IPv4 or IPv6 format. This argument enables you to redirect the output from HP Smart Update Manager or the HP BladeSystem c-Class Onboard Administrator flash utility to a different directory than the default location. For Windows® components, the default location is %SYSTEMDRIVE - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 51
these environments: • Windows® PSPs: o ProLiant Support Pack for Microsoft® Windows Server™ 2003 v7.90 (BP000323.xml) o ProLiant Support Pack for Microsoft® Windows Server™ 2003 v7.80 (BP000315.xml) • Firmware: o System ROM o Smart Array controller o Hard drives o iLO • Software-later version of - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 52
and firmware to three remote hosts and force all components to be installed: • hpsum /group "Management Servers" HP Smart Update Manager return codes HP Smart Update Manager has consolidated return codes from Linux and Windows® components into a new, enhanced return code mapping. These return codes - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 53
hardware is not present, the software is current, or there is nothing to install. Linux smart component return codes Single target servers: Error level 0 1 2 3 Meaning The smart component installed successfully. The smart component installed successfully, but the system must be restarted - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 54
Error level 3 4 5 6 7 Meaning The installation was not attempted because of one of the following: • The version to be installed is older than the version already installed. • The supported code HP Smart Update Manager input file: REBOOTALLOWED = YES REBOOTREQUIRED = NO REBOOTMESSAGE = "Server - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 55
. The targets do not necessarily have to be OAs. They can be any target supported by HP Smart Update Manager. DRYRUN = YES SILENT = YES [TARGETS] HOST = BL465C-01 HOST = 192.168.1.2 [END] Example 2: A host is passed along with the user ID and password to use. DRYRUN = YES SILENT = YES [TARGETS - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 56
parameters and their values. Each configuration setting must appear on a fresh example, [TARGETS_WIN2003] ... [END] o Credentials: The for one or more hosts can be supplied using the variables UID and PWD. format. Error reporting If errors are encountered in the input file, HP Smart Update Manager - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 57
argument forces updates to software components. This argument enables you to override or downgrade an existing installation of components in the selected bundle. This argument enables you to downgrade to an earlier version of firmware for multitarget devices such as hard drives and array controllers - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 58
allows you to skip the host if there is already an existing HP Smart Update Manager session. A NO overrides the existing session. This argument causes the installation to continue and ignore errors. Valid values are ServerNotFound, BadPassword and FailedDependencies. The ServerNotFound option can be - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 59
for a test run. Nothing is installed. YES, NO This parameter can be used to specify the HP Smart Update Manager CLI options inside the input file and this will override the configuration settings. Parameters can be separated by a semi-colon, comma or a space. All CLI switches For example - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 60
® operating systems only.) This argument enables you to instruct HP Smart Update Manager to include the components from HP.com in the list of possible updates. This argument enables the inclusion of a proxy server (and port number) to access ftp.hp.com. This argument enables the inclusion of a proxy - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 61
proceed with the deployment process, click OK. The Select Items to be Installed ("Selecting components to install" on page 22) screen appears with the appropriate firmware and software components. For more information on the PSPs, see the HP ProLiant Support Pack User Guide. Advanced topics 61 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 62
the installation is completed or canceled, HP Smart Update Manager stops the remote service, removes it from the target server, closes the port in the iptables firewall, and then closes the SSH connection to the target server. Configuring IPv6 for Windows Server 2003 For information on setting up - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 63
Before using HP Smart Update Manager to deploy software and firmware updates to remote Windows Server® 2003 servers, you must add a registry entry to enable file sharing connections over IPv6 networks. To make the registry entry: 1. Start the Registry Editor (Regedt32.exe). 2. Locate - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 64
target server or by selecting the IPv6 address button and entering the IPv6 address. HP Smart Update Manager supports both the server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section ("Troubleshooting HP Smart Update - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 65
Configuring IPv6 for Windows Server 2008 HP Smart Update Manager provides the most robust support for remote deployment when using Windows Vista® as a client to Windows Server® 2008-based servers. Using HP Smart Update Manager in this environment enables you to use all the capabilities of IPv6 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 66
target server or by selecting the IPv6 address button and entering the IPv6 address. HP Smart Update Manager supports both the server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section ("Troubleshooting HP Smart Update - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 67
with HP Smart Update Manager. Windows Server® 2008 or Windows® environments do not have any known limitations to using HP Smart Update Manager. NOTE: Windows® XP clients are not supported in IPv6 networks for HP Smart Update Manager deployment. Configuring IPv6 for Linux HP Smart Update Manager - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 68
target server or by selecting the IPv6 address button and entering the IPv6 address. HP Smart Update Manager supports both the server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section ("Troubleshooting HP Smart Update - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 69
iptables-ipv6 rpm file installed. You can find the file on the distribution media for both Red Hat Enterprise Linux and Novell SUSE Linux Enterprise Server operating systems. HP Smart Update Manager uses this file to open a port in the IPv6 firewall to communicate with the Linux system that runs - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 70
: 1. On another server, download and save the ROMPaq image to the hard drive from the HP website (http://www.hp.com). 2. Execute the ROMPaq image to create the ROMPaq disk. 3. Switch to the server with the corrupted ROM. 4. Power down the server. 5. Insert the ROMPaq disk. Troubleshooting 70 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 71
positions are server- specific; see the server documentation for information about the correct settings for your server. 4. Insert a ROMPaq diskette with the latest system ROM from the Firmware Maintenance CD or the HP website (http://www.hp.com/support). 5. Install the access panel. 6. Power up the - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 72
components and the component return code before it is converted to HP Smart Update Manager return codes. Provides the interaction between the : • They do not support installation on the given OS • The hardware they are designed for is not discovered to be present in the server • The component is not - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 73
target servers. • For Linux, ensure the SSH port is not blocked. • In some rare cases, external storage enclosures may cause HP Smart Update Manager to report a discovery failure. To resolve this problem, disconnect the external storage until the firmware updates are completed. Troubleshooting 73 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 74
or reconfigured to allow IP traffic through the ports needed by HP Smart Update Manager to deploy firmware. For a list of the ports that need to be configured in the firewall, see Allowing ports in HP Smart Update Manager ("Enabling ports in HP Smart Update Manager" on page 75). Troubleshooting 74 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 75
, and then select Allow the connections. For Direct to iLO support, you must enable ping. Enabling ports in HP Smart Update Manager The ports that HP Smart Update Manager uses cannot be configured. When HP Smart Update Manager port initiates communications to remote targets, it uses several well - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 76
dependent on how many target devices are selected for installation. These ports are used from the target server back to the system running HP Smart Update Manager. The same mechanism is used by the remote access code as the 60000 ports, with the first trial port as 61000. There is no guarantee that - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 77
dependent on how many target devices are selected for installation. These ports are used from the target server back to the system running HP Smart Update Manager. The same mechanism is used by the remote access code as the 60000 ports, with the first trial port as 61000. There is no guarantee that - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 78
to the console when using SUSE LINUX Enterprise Server 9. This error is not unique to HP Smart Update Manager, and it is an operating system limitation. NOTE: Beginning with the Firmware Maintenance CD v8.50, HP Smart Update Manager no longer runs on SUSE Enterprise Linux 9. Troubleshooting 78 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 79
discovery failures can be caused by the incorrect configuration of the IPv6 network. Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment To validate that the IPv6 network is configured correctly for HP Smart Update Manager support, you must verify the following based on - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 80
always copy HP Smart Update Manager to the target servers and execute using the local installation method. Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment To validate that the IPv6 network is configured correctly for HP Smart Update Manager support, you must verify - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 81
/netsp/article.php/3634596). • Move back to an IPv4 network address to ensure HP Smart Update Manager properly finds the remote target server without any issues. • HP Smart Update Manager can always be copied to the target servers and executed using the local installation method. Troubleshooting 81 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 82
(http://www.hp.com/servers/proliantessentials). For information about support for updating SATA hard drives in a Modular Smart Array 20/50/60/70 storage enclosure connected to a ProLiant server using a Smart Array controller, see the HP StorageWorks Modular Smart Arrays website (http://www.hp.com/go - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 83
user interface HBA host bus adapter HPSUM HP Smart Update Manager I/O input/output iLO Integrated Lights-Out iLO 2 Integrated Lights-Out 2 NIC network interface controller POST Power-On Self Test PSP ProLiant Support Pack RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 84
SAS serial attached SCSI SCSI small computer system interface SOAP Simple Object Access Protocol SSH Secure Shell SSL Secure Sockets Layer WMI Windows Management Instrumentation Acronyms and abbreviations 84 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 85
56 firewall settings, configuring 74, 75 firmware and software deployment, simultaneous 61 Firmware Maintenance CD 5, 8, 9, 15 force install 28 format and rules, inut files 55 G graphical deployment 15, 16 groups 32, 37 GUI, using for multiple-host installations 32 H hard drive space 5 Index 85 - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 86
hard drives 11 host field 22, 42 hosts 32, 33, 40 HP Onboard Administrator for HP c-Class BladeSystem 8 HP Smart Update Manager GUI 17 HP Smart Update Manager overview 5 HP website 8, 11, 17, 82 hpsum_detail_log.txt log 30 hpsum_log.txt log 30 I input files 54, 55 installation host 20 installation - HP ML350 | HP ProLiant Firmware Maintenance CD User Guide - Page 87
S SAS hard drive 8 scenarios, deployment 15 scripted deployment 16, 46 selecting an installation host 20 selecting components to install 22, 42 selections for single host 42, 44 server host pane 42 server virtualization detection and support 62 settings, reboot 25 shared storage, updating ROMs for
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HP ProLiant Firmware Maintenance CD
User Guide
Part Number 447788-009
December 2009 (9th Edition)