HP Pavilion 500 HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490
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- HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 1
Quick Start Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 2
for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 3
1 Using the Quick Start Guide 3 Finding Additional Information 4 Setting Up the Computer 5 Turning On the Computer for the First Time 6 Registering with HP 7 Getting Help 7 Protecting the PC 7 Making Recovery CDs 8 Working in Comfort 9 Using the Computer 11 Introducing the Basics 11 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 4
6-In-1 memory card reader 54 Inserting a CD or DVD 55 Removing a CD or DVD 56 Handling CDs 57 Playing Music CDs 57 Using MusicMatch Jukebox 57 Using Windows Media Player 59 Using the CD-RW Drive 60 Playing DVD Movies 61 Playing a DVD 61 Viewing Help Information 63 iv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 5
Video CDs 67 Using HP Pavilion PC Tools 67 Getting HP Updates for the PC 69 Informing You of Changes 69 Using HP Center for Updates from HP Messages .... 69 Starting HP Center 70 Turning Off the HP Center Service 71 Re-enabling the HP Center Service 71 Resolving Problems 73 Troubleshooting - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 6
vi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 7
of the HP Pavilion home PC family. This "Start Here" section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this guide, you can use your computer with confidence - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 8
support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 9
PC Front Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. Lower front cover opened to show connectors FireWire® USB CD storage CD-ROM or CD-RW drive DVD-ROM or DVD+RW/+R drive Diskette (floppy) drive On button Quick Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 10
PS/2 keyboard SERIAL Your computer may look different from the one shown here. Component, connector location, PS/2 mouse Serial Parallel type, and number vary by model. Audio Out OUT Audio In IN Microphone USB Monitor Telephone x HP Pavilion home PC ETHERNET SERIAL Joystick Speaker out - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 11
PC Connector Symbols Symbols in this table identify connectors. Symbol Description Mouse (PS/2) Keyboard (PS/2) Universal Serial Bus (USB) for peripheral, the PC recognizes it and obtains the best driver for the device. Symbol Description Audio Line Out (powered speakers) OUT Audio Line In IN - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 12
Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. xii HP Pavilion home PC Note: Before using your components, you may need to install - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 13
Front Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 14
Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. xiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 15
wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. Quick Start Guide xv Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 16
HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here. Help and Support Easy Internet Sign-up HP Tour Guide Start button xvi HP Pavilion - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 17
your more personal buttons finances Find the Get great latest music offers software from HP and and HP services partners Find help and support when you need it Customize ticker View ticker display Alerts you to new messages Get hp center help Start Here Click Start, choose All Programs - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 18
to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. All Programs Start button Note: The screen on your computer may not match the screen pictured here. xviii HP Pavilion home PC Help and Support - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 19
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news Quick Start Guide xix Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 20
My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. xx HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 21
Start Here HP Instant Support Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet. Note: HP Instant Support is not available in all models. Quick Start Guide xxi - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 22
to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. Hewlett-Packard hp pavilion pc tools All Programs Start button Note: The screen on your computer may not match the screen pictured here. xxii - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 23
HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. Quick Start Guide xxiii Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 24
Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses. The Support Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 25
to find helpful information from HP online. www.hp.com Go to HP's main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP's home and business services. www.hp.com/cposupport/ loc - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 26
Microsoft® Windows® XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting - click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet. xxvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 27
image of the original HP Pavilion home PC hard disk drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive by using the full system recovery option, any files or software that you created, saved, or installed on the computer will be overwritten - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 28
xxviii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 29
). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC's main network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 30
power supply, have a qualified person repair or replace it. All other components are user-serviceable. Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 31
the computer on and off correctly. Set up an Internet account and connect to the Internet. Adjust the speaker volume. Insert and remove a CD disc. Use the CD-ROM, DVD-ROM, CD-RW, or DVD+RW/+R drive to play music, watch movies, or record information. Use HP Pavilion PC Tools. Save power with standby - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 32
refer to "Using HP Pavilion PC Tools" on page 67. 4 HP Pavilion home PC Note: The procedures in the Upgrading and Servicing the PC guide require you to turn off the PC and disconnect it from any Internet and network connections, and from power. If the guide is installed on your computer, be sure - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 33
time, and finish the registration process. After registering, install any software programs that came on CDs or DVDs included in the computer box (select models only). Note: Some programs come preinstalled on the PC. Before installing a program, check to see if it is already installed on your system - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 34
, you're ready to turn on the computer. First, press the Power button on the monitor. Then, to turn on the computer, press the On button on the front of the PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 35
on your desktop, and follow the onscreen instructions. Go to the HP Web site, and register online at http://register.hp.com Getting Help You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 36
the power outlet and the computer power cord. Making Recovery CDs In the unlikely event that there is damage to the hard disk drive or you have to replace it, you must use recovery CDs to reinstall the operating system and software. Make the recovery CDs for your PC by using HP Recovery CD Creator - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 37
and Support, My HP Pavilion PC, and then click Working in Comfort. You can find important ergonomic information on the Internet. Just type http://www.hp.com/ergo into your Web browser address box, and then press Enter on the keyboard. 0-15˚ 50-70 cm (20-28 inches) 0-15˚ Quick Start Guide 9 Setup - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 38
10 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 39
the Start menu. Use this menu to: Select programs or documents. Open the Help and Support Center. Start a search. Run a program. Open the Control Panel to view or change settings. The Start menu also displays the buttons Log Off and Turn Off Computer. Click the Log Off button to end your current - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 40
more information, click the hp center logo on the HP Center toolbar and choose Help. To view HP Center content, open HP Center and do any of the following: 1 When the alert exclamation point button on the toolbar turns red, click it to view new information. 12 HP Pavilion home PC Alerts you to new - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 41
Request Help. 4 Follow the onscreen instructions to run a test or submit a problem to HP Instant Support. When you submit a problem to HP Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved. Quick Start Guide 13 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 42
surface. Note: The optical mouse cannot work on a glass, translucent, or reflective surface. Some computers include a scrolling mouse. Like an ordinary mouse, the scrolling mouse has two buttons on the top "Reverse your mouse buttons" in the onscreen Help and Support Center. 14 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 43
. The farther you move the pointer from the starting point, the faster the document scrolls. 3 To stop autoscroll, press the wheel button again. Quick Start Guide 15 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 44
location of the keys and buttons. The number and location of keys or buttons on your keyboard may vary from the illustrations. Alphanumeric keys 16 HP Pavilion home PC The alphanumeric keys are the main keys found on a standard typewriter. - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 45
. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using. The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 46
. (Some models have some of these special buttons on the left side of the main keys.) These buttons operate a CD or DVD player, connect you to the Internet, or provide quick access to specific functions. To find out what each special button does, see "Buttons" on page 20. 18 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 47
Your keyboard enables you to: Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray . Place the PC into standby to save power. Get support information. Find a file or program on the hard drive. Print. Quick Start Guide 19 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 48
buttons. Standby Help hp My HP Club HP Picture Media Volume Print Toolkit Shopping Sports Finance Connect Search Chat E-Mail Controls Control Music Mute Note: Buttons may be labeled differently on your keyboard. The number and location of buttons vary by keyboard model. 20 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 49
Search Chat E-Mail Description Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10-30 seconds before screen reappears. Opens the Help and Support Center. Links to HP Web site. Prints documents - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 50
to decrease volume. Starts MusicMatch Jukebox or Windows Media Player. Can be reconfigured. Mute Turns speaker sound on and off. The Internet buttons will work only if you have established an Internet connection and have signed up with an Internet Service Provider (ISP). 22 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 51
programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. Quick Start Guide 23 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 52
speaker system, and may be passive (no power button) or active (power button). A multi-channel audio speakers system is an active system with more than Refer to "Using multichannel audio speakers" on page 24. 24 HP Pavilion home PC For information on adjusting the sound level, refer to "Adjusting - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 53
Click Start on the taskbar. 2 Choose All Programs. 3 Click Multi-channel Sound Manager. The Audio Configuration window opens. Note: If you do not see Multi-channel Sound Manager in the All Programs menu, your PC does not have the multi-channel option. 4 Click the Speaker Configuration tab. 5 Select - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 54
to match the DVD output. 26 HP Pavilion home PC To use the microphone with multi-channel audio: The multi-channel speaker system connects to the PC using the Microphone, Audio (Line) In, and Audio (Line) Out connectors on the back of the PC. Your computer may have another microphone connector in - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 55
, Control Panel, Sounds, Speech, and Audio Devices, if present, and then doubleclick Sounds and Audio Devices to open the Sounds and Audio Devices icon on the taskbar. The Volume Control settings window opens. 2 Adjust the volume. 3 When you are satisfied with the sound level, click the Close box ( - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 56
2 In the Volume Control window, select Options and click Properties. 3 In Adjust volume for, click Recording. 4 In Show the following volume controls, select the Microphone check box. 5 Click OK. 6 Select Options from the Recording Control window, and click Advanced Controls. 28 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 57
volume is now acceptable, proceed directly to step 10. 7 To make finer adjustments to the sound, click the Advanced button, and then select the Boost check box. 8 Click Close. 9 Repeat step 6, if needed. 10 Click X (Close) on the upper-right corner of the Volume Control window. Quick Start Guide 29 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 58
time you use the computer, any programs, folders, and documents that were open before you put the computer in standby will be available. With standby mode, you can save electricity without having to wait for the PC to go through the normal startup routine when you turn it on. 30 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 59
mode also allows faxes to come through to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so. To manually put the computer in standby: 1 Press the Standby button on the keyboard - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 60
. 4 When you want to use the computer again after hibernation, press the On button on the front of the PC. If the computer does not work properly when you wake it from hibernation, restart the computer: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. 32 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 61
put the computer into standby or hibernation mode, modify the power management settings: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Click Power Options. set for a longer time than the system standby timer. 8 Click OK. Quick Start Guide 33 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 62
34 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 63
). LAN (local area network) service, or cable lines. Each Internet computer is independent, and its operators choose which files to make available to users of the Internet. To connect your PC to the Internet and use the information and services available there, you need an ISP. Quick Start Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 64
most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service. The types of connection vary and may be a telephone dial-up modem, a LAN (local area network), cable modem, or DSL (Digital Subscriber Line). When your computer connects to the Internet, it is - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 65
You may need to click a button or select the feature from a menu to display it, depending on the type of browser program it is. The Search feature provides a box where you enter a question or a word enter several precise words, you usually get fewer but more specific results. Quick Start Guide 37 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 66
and faxes using telephone dial-up, you must connect your telephone service line to the modem, which is in the computer. The setup poster shows you how to plug in a modem/telephone cable to the computer modem connector and to your telephone service line wall jack connector. 38 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 67
the back panel of the computer. The modem looks similar to one of the following illustrations. Note: Your computer may have only one modem the modem and the telephone service line: 1 Plug one end of a modem cable into the modem connector on the back of the computer. This connector may be labeled - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 68
when you are not using the modem - even if the computer is turned off. Upgrading to V.92 Your modem driver can be upgraded to enable certain v.92 features. For information, go to the HP Web site listed in the Support Guide, click support, type Pavilion V.92 into the search in box, and then click the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 69
Internet through the LAN. For information about high-speed providers, click the easy Internet sign-up icon found on the desktop or in the Start menu under All Programs. This network connection also allows you to share printers, data, and other devices among your PCs. Note: Your computer may not come - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 70
100BaseT port ACT - Lit during network data transfer activity LEDs 100 - Lit green when connected to a 100BaseT port LINK - Lit green with valid network connection LEDs LINK - Lit green with valid network connection ACTIVITY - Lit yellow during network data transfer activity 42 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 71
sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system. The Windows desktop may have a folder - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 72
The Easy Internet Sign-up screen appears. 3 Follow the onscreen instructions. Connecting to the Internet A Web browser program searches for, of the following methods: Double-click the ISP-provided icon on the desktop. Or Press the Connect (or Internet) button on the keyboard ( 44 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 73
site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP's home and business services. To go to - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 74
parts, and get addresses of store and service locations that sell and repair HP products. Note: For more information, refer to the HP Web site information located in the Support Guide included with your HP Pavilion home PC. Viewing Online Manuals Note: Online manuals are associated with specific HP - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 75
appears, click product support for your PC model (language). 5 Click manuals in the Ask a question box. Note: If manuals does not appear, there are no online manuals associated with your model. 6 Click a manual title to view it. Sending and Receiving E-Mail Your HP Pavilion home PC comes with an - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 76
: You can also press the E-Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail button on the toolbar. 3 Type in, or select from an address book, the address of each recipient. 48 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 77
message title in the Subject box. 5 Type your message in the New Message window. 6 Click the Send button on the toolbar when you're finished. 7 If necessary, click the in its own window. For more information about using Outlook Express, go to the Help menu within the program. Quick Start Guide 49 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 78
50 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 79
, refer to "Using the 6-In-1 Memory Card Reader" on page 52. There are different types of compact disc drives included with the PC: CD-ROM drive, which can read audio and data CD discs. CD-RW drive, which can read and record audio and data CD discs. DVD-ROM drive, which can read DVD discs. DVD - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 80
card reader is accessible on the front of the PC or located inside the lower front cover of the PC. The card reader has two horizontal card slots that accept six types of memory cards and the IBM Microdrive™ disk drive. 52 HP Pavilion home PC You can place media in one or both of the card slots - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 81
not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected. Doing so will remove the 6-In-1 reader from your PC; you must restart the PC to see your reader again. If you inadvertently open this window, click Close. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 82
not blinking, indicating that the PC is not accessing the media, and then remove the media. Warning: Do not try to remove media when the In-use light is blinking. Doing so may cause loss of data. Powered by CompactFlash I/II In-use light Top card slot Lower card slot 54 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 83
Card CompactFlash type I media CompactFlash type II media IBM Microdrive disk drive Secure Digital (SD) Memory Card MultiMediaCard (MMC) Memory Stick® (MS) Memory Card SmartMedia™ (SM) Memory Card Insert Receptacle edge (holes) Receptacle edge (holes) Receptacle edge (holes) Upside down (gold - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 84
Media Player) that controls the drive. 56 HP Pavilion home PC Note: For the top drive in the PC, you can close the tray by pressing the media control open/close button on the keyboard. Removing a CD or DVD Note: You cannot remove a CD or DVD after you have turned off the computer, so make sure - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 85
CDs at room temperature. Playing Music CDs The PC includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Using MusicMatch Jukebox This software lets you play music CDs, as well as record digital music files, create music CDs on your CD-RW drive - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 86
1 Insert a CD in the drive. The MusicMatch Jukebox window opens. Or If the MusicMatch window does not automatically open, click Start on the taskbar, choose All Programs, MUSICMATCH, and then select MusicMatch Jukebox. 2 Click the Help menu in the MusicMatch Jukebox menu bar. 58 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 87
Player window does not automatically open, click Start on the taskbar, choose All Programs, and then select Windows Media Player. 2 To control the CD currently in the drive, click the buttons in the Windows Media Player window. To play a particular song, doubleclick its song title (or track number - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 88
center of the CD-RW disc tray. 2 Close the disc tray by gently pushing the tray into the computer. 3 Click Start on the taskbar. 4 Click My Computer. 5 Double-click the CD Drive icon. From there, you can copy audio or data files to a CD using the RecordNow software program. 60 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 89
to the Help menu in the RecordNow program. Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software. Playing a DVD DVDs automatically play after you insert the disc. Note: DVD movies are often localized to geographical - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 90
and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose InterVideo WinDVD. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open. 62 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 91
program. To view the Help menu: 1 Insert a DVD disc in the drive. The WinDVD window opens. Or If the program does not automatically open, chapter, or to a specific chapter. A single image in a movie is called a frame. Using the WinDVD Control Panel The WinDVD control panel automatically appears when - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 92
/region. When the country/region code locks, if you need help, contact HP Support. The country/region number is usually placed over a world globe printed on the DVD packaging and disc. DVDs without country/region codes will play on any player or drive in any country/region. 64 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 93
can change the country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support. Common Tasks Quick Start Guide 65 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 94
and WinDVD control panel open. See "Playing DVD Movies" on page 61. If you insert a blank CD-R or CD-RW, use RecordNow to copy audio or data files. If you insert a blank DVD, a program opens for you to use to record to the disc. See "Using the CD-RW Drive" on page 60. 66 HP Pavilion home PC Using - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 95
extension. To play a video CD, insert the CD into a CD drive or a DVD drive, and use either Windows Media Player or WinDVD program. Refer to "Using Windows Media Player" on page 59, or to "Using the WinDVD Control Panel" on page 63. Using HP Pavilion PC Tools The HP Pavilion PC Tools folder in the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 96
68 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 97
also available to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see "Visiting the Hewlett-Packard Web Site" on page 45. Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 98
center, and then click hp center again. The HP Center toolbar appears. For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar. 70 HP Pavilion home PC Alerts you to new - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 99
is turned off until you re-enable it. Re-enabling the HP Center Service The service comes enabled with the PC. You can turn off the service and re-enable it later, using the steps below. When you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 100
72 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 101
taskbar and select Help and Support. Problem My computer won't turn on at all. Solution When you press the On button on the front of the computer, the following events should happen: 1 The keyboard indicator lights flash. 2 The light next to the diskette drive flashes. 3 The hard disk spins or the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 102
to the computer, plugged in, and turned on. Be sure that you installed the device drivers that came with the new device. You may need an updated driver for Windows XP. For non-HP peripherals, contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to your Support Guide for - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 103
Help Problem The computer (or part of it) doesn't seem to be working. Solution Try restarting the computer as follows: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 104
the monitor is getting power.) Check the cable connection between the monitor and the computer. The cable connectors must be pushed in all the way. Adjust the brightness and contrast controls on the monitor. . 11 Click OK when you are finished reconfiguring the keyboard. 76 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 105
seconds). Then turn the computer back on. If AOL opens when you are using another Internet Service Provider (ISP), the PC is still trying to use AOL for Internet access and you may want to remove the AOL program. To uninstall AOL: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Double-click - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 106
Problem The mouse doesn't work, even though everything else does. Solution the cover. The computer might have stopped. Reset the computer by pressing and holding the computer On button until the computer turns off (approximately five seconds). Then turn the computer back on. 78 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 107
using the HP Pavilion System Recovery or Application Recovery program, use System Restore. Note: Your PC does not include recovery CDs. Recovery CDs contain a complete image of the original HP Pavilion home PC hard drive contents. You can make your own recovery CDs; see "Using HP Recovery CD Creator - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 108
Pavilion home PC 5 Choose hp pavilion pc tools. 6 Click hp application recovery. The recovery box appears. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Follow the onscreen instructions - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 109
hard disk drive. See "System Recovery Using Recovery CDs" on page 83. Make your own recovery CDs before you need them; see "Using HP Recovery CD Creator" on page 83. If you do not have recovery CDs when you need them, you must contact HP Support for help. To contact HP Support, see the Support Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 110
(You have only a few seconds to press the F10 key before the normal startup process continues.) 7 Follow the onscreen instructions. Insert recovery CD #1 if directed. 8 Complete the computer startup, and finish the registration process. Then reconnect all peripheral devices. 82 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 111
you experience any problem. The recovery CD set is a complete image of the original HP Pavilion home PC hard disk drive contents and is matched to your PC model number. The CD set contains the operating system, drivers, and application software that was originally installed on the computer at the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 112
2 Click Start on the taskbar. 3 Choose All Programs. 4 Choose Hewlett-Packard. 5 Choose hp pavilion pc tools. 6 Click hp pc recovery CD creator. The creator box appears. 7 Follow the onscreen instructions. Label each CD disc as you make it. Store the recovery CDs in a safe place for future use. 84 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 113
must reinstall any software that was not installed on the computer at the factory. Note: If your PC has a blank or corrupted hard disk, you will only see the full system recovery option. To start System Recovery using recovery CDs: 1 If the computer responds, back up all data files that you want to - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 114
selection. Press the + (plus) key until CD-ROM is the selection. 86 HP Pavilion home PC When installation is complete you'll return the BIOS to the original setting. 9 Press the Eject button on the top CD-ROM drive and wait for the tray to open. Insert Recovery CD #1 and close the tray. 10 Press - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 115
13 When the recovery program finishes, click Restart to restart the computer. 14 Before the computer restarts, the CD tray ejects. Remove the CD. 15 Return the BIOS to the original setting. Enter the BIOS setup program during the startup: When the blue screen with the HP Invent logo appears, press - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 116
of the hard drive; this disk space is not available for your use. The partition: Houses a backup version of the operating system and the programs included with the PC. Takes up about 5 GB of hard disk space, reducing the total amount of space available for your use. 88 HP Pavilion home PC Use the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 117
Recover y Information displays for each drive on your PC. You may need to scroll the window to the right to see the capacity and the free space sizes. Increasing Available Hard Disk Space You can free up space on the hard disk by uninstalling programs or by using the Disk Cleanup utility to remove - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 118
Reinstalling Programs You can reinstall most programs that came with your PC. For programs that came on CDs or DVDs, just reinsert the disc and follow the onscreen instructions. For preinstalled programs, follow the steps in "Application Recovery" on page 80. 90 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 119
, 21 HP, 21 mouse, 14 mouse scroll wheel, 14 Mute, 22 Off. See shutting down computer On, 6 Power, 6 Print, 21 Search, 21 special keys, 18 Standby, 21 Start, 11 C card reader, 6-In-1, 52 card types, memory card reader, 52 carpal tunnel syndrome, 9 CD/DVD country/region codes for DVD, 64 drive types - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 120
, about, 30 standby mode, automatic, 33 standby mode, manual, 30 System Recovery, 79 System Restore, 79 troubleshooting, 73 92 HP Pavilion home PC turning off, 30 turning on, 6 upgrading internal parts, 4 Connect button, 44 connecting Ethernet adapter, 41 multi-channel speakers, 25 phone line, 43 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 121
Updates from HP Messages, 69 HP drivers finding, xxii, 45 updating, 45 HP Instant Support, 13 HP Pavilion learning to use, xx, 11 HP Pavilion PC Tools, xxii, 67 HP Picture Toolkit button, 22 HP Tour Guide, xxiii, 67 HP Web site, 45 finding service locations, 46 getting replacement parts, 46 Windows - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 122
buttons, 14 left-handed, 14 optical, 14 panning feature, 16 94 HP Pavilion home PC roller ball, 14 scroll wheel button, 15 scrolling, 14 troubleshooting, 78 using, 14 MPEG video, playing, 67 Multi-channel Sound Manager, 25 multi-channel speakers, 24 connecting, 25 selecting, 25 using a microphone - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 123
, 73 turning on computer, 73 problem resolution HP Instant Support, 13 troubleshooting, xx, 73 product notices, 70 R receiving e-mails, 47 reconfiguring keyboard buttons, 23 RecordNow program, 61 recovering system using CDs, 83 using System Restore, 79 Recovery CD Creator, 83 region code - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 124
90 uninstalling, 89 updating, 45 solving common problems, 73 sound manager multi-channel, 25 sound, troubleshooting, 74 speaker volume, adjusting, 27 96 HP Pavilion home PC speakers, 24 multi-channel, 24 Standby button, 21 standby mode about, 30 automatic, 33 manual, 31 Start button, 11 Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 125
Upgrading and Servicing the PC guide, 4 upgrading to v.92 modem features, 40 URL defined, 36 using, 45 using 6-In-1 memory card reader, 52 using a microphone, 28 using the computer, 11 using the diskette (floppy) drive, 52 V v.92 modem, 40 video CDs, 67 viewing onscreen guides, 67 virus protection, - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 126
98 HP Pavilion home PC
Quick Start Guide