HP Pavilion 9800 HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us
HP Pavilion 9800 - Desktop PC Manual
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- HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 1
MSP3880-U MSP3880-W PCI 56K MODEM Users Manual Version 1.2 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 2
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance Dieses Geraet wurde gemaess der Entscheidung 98/482/EG des Rates europaweit - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 3
111 Emergency Service. If a charge for local calls is unacceptable, the Dial button should NOT be used for local calls. Only the 7-digits of the attempts to the same number within any 30 minute period for any single manual call initiation, and (b) The equipment shall go on-hook for a period - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 4
WARNING Before installing the Modem card ensure the PC is switched OFF and the mains cord removed. If servicing the Modem card ensure the PC is switched OFF, the mains cord unplugged and the Telecommunications Line cord is disconnected from the Modem Card. EUROPEAN - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 5
Card 10 3.2 Connecting the Modem Card 13 3.2.1 For MSP3880-U users 13 3.2.2 For MSP3880-W users 14 Installing the Modem Drivers 15 4.1 For Windows® Me 15 4.2 For Windows® 98 ® 4.0 37 Frequently Asked Questions 38 Troubleshooting Guide 42 Technical Specifications 45 AT Commands 47 5 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 6
modem and setting the country 5. Deinstalling the Modem Cards drivers To help you clear your doubts and possible problems you may face when using your modem, we include the sections - Frequently Asked Questions (FAQ) and Troubleshooting Guide. These sections will provide the answers to some of the - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 7
. Using the 56K PCI Modem, you can now download graphic intensive web pages, high bandwidth audio and video files as well as large file size software programs at speeds of up to 56Kbps. 7 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 8
requirements needed for your modem card to run, the safety rules to follow, as well as the installation guidelines. 2.1 Minimum System Requirements • IBM PC-based computer with Pentium® 200 MMX processor • PCI Bus slot • 16MB RAM (32 MB for Windows® Me/64 MB for Windows® 2000) • 10MB hard disk - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 9
and layout. Therefore, the installation procedures in this manual apply generally and you should compare the illustrations here and-Play modem installed in your computer, you must first un-install its modem drivers before you remove the card. Refer to the documentation of your existing modem for - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 10
need to remove any existing modem installed in your computer. If your modem is non Plug-and-Play, you need to un-install its modem drivers before you remove it. Check your existing modem documentation for details on this. Power off your computer and any connected devices before installing your modem - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 11
Chapter 3 Setting Up the Modem Card · Select an available PCI Bus slot and remove its cover plate. Keep the mounting screw to secure your card later. PCI Bus Slot Cover Plate Mounting Screw ¸ Align your card with the selected PCI Bus slot and firmly push it into the slot. If the card does not - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 12
Chapter 3 Setting Up the Modem Card ¹ Secure your card to your computer chassis with the mounting screw. º Replace the cover of your computer. 12 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 13
Chapter 3 Setting Up the Modem Card 3.2 Connecting the Modem Card 3.2.1 For MSP3880-U users LINE - to Telephone Wall Socket PHONE - from Telephone set Telephone set Telephone Wall Socket ¶ Connect setting up of your modem. Please proceed to the next chapter to install your modem drivers. 13 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 14
MSP3880-W users LINE - to Telephone Wall Socket Telephone Wall Socket ¶ Connect one end of the telephone extension cord to the modem card and the other end to the telephone wall socket. This completes the setting up of your modem. Please proceed to the next chapter to install your modem drivers. 14 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 15
This chapter contains information on how to install the modem drivers under Windows® Me/98/95/2000 and Windows NT® 4.0. 4.1 For Windows® Me (The following screen Place your Installation CD into your CD-ROM drive. Select the Specify the location of the driver (Advanced) option. Click Next. 15 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 16
Chapter 4 Installing the Modem Drivers 2 Select the Specify a location option. Browse to the Winme directory on the CD-ROM where the drivers can be found. Click Next. 3 Windows will prompt that the drivers have been found. Click Next to install. 4 Click Finish. 16 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 17
Chapter 4 Installing the Modem Drivers 5 The Device Manager tab from the System Properties window will show the modem model under Modem. This completes the installation of the modem drivers in Windows® Me. Proceed to the next chapter to test your modem. 17 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 18
Chapter 4 Installing the Modem Drivers 4.2 For Windows® 98 (The following screen shots are taken from the MSP3880-W card ROM drive. Click Next. The next window prompt will ask for your modem drivers. 2 Click the option Search for the best driver for your device (Recommended). Click Next. 18 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 19
Chapter 4 Installing the Modem Drivers The following window will prompt for the source of your drivers. 3 Click the option Specify a location. Then browse to the WIN9x folder. Click Next. Windows will prompt that it has located the driver. 4 Click Next to proceed with the installation. To - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 20
Chapter 4 Installing the Modem Drivers You may be prompted to select the country that you are currently in. 5 Select your current country and then click OK. Restart your system if prompted. This completes the installation of the modem drivers in Windows® 98. Proceed to the next chapter to test - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 21
the MSP3880-W modem card) Power on your computer to start Windows® 95. Windows® 95 will detect the newly installed modem and an Update Device Driver Wizard window will appear. 1 Place your Installation CD into your CD-ROM drive. Click Next. Click Other 2 Locations... to direct Windows to the - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 22
Chapter 4 Installing the Modem Drivers 3 Browse to the Win9x folder on your CD-ROM and click OK. Windows® 95 will now prompt you that the modem drivers have been found. 4 Click Finish to continue with the installation. 5 When system prompts for the Installation CD, click OK. 22 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 23
. You may be prompted to select the country that you are currently in. Restart your system, if prompted. This completes the installation of the modem drivers in Windows® 95. Proceed to the next chapter to test your modem. 7 Select your current country and then click OK. 23 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 24
Chapter 4 Installing the Modem Drivers 4.4 For Windows® 2000 (The following screen shots are taken from the MSP3880-W card) Power on Place your Installation CD into the CD-ROM drive. Click Next. 2 Click the option Search for a suitable driver for my device (Recommended). Then click Next. 24 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 25
Chapter 4 Installing the Modem Drivers 3 Click the option Specify a location. Then click Next. 4 Browse to the Win2000 folder on your CD-ROM and click OK. 5 When Windows found the driver, click Next to start the installation. 25 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 26
4 Installing the Modem Drivers 6 Depending on your driver version, a Digital Signature Not Found window may appear. Click Yes to continue. Click Finish when installation is completed. Restart your system, if prompted. This completes the installation of the modem drivers in Windows® 2000. Proceed - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 27
of MSP3880-U, type U For users of MSP3880-W, type W Click OK. 5. Click the Nextbutton and select the Product Name from theModem Board Installation Wizard. 6. Follow any on-screen instructions to complete the software installation. This completes the installation of the modem drivers in Windows NT - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 28
on how to test your modem card in Windows® Me/98/95/2000 & Windows NT® 4.0. 5.1 Windows® Me/98/95 (The following illustrations are based on the model MSP3880-W, in the Windows® 98 environment.) 5.1.1 Testing the modem 1 From the Windows taskbar, click Start > Settings > Control Panel. 28 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 29
Chapter 5 Testing the Modem Card 2 Double-click the Modems icon. You will see the MSP3880 modem listed. Click on the Diagnostics tab. 3 29 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 30
Chapter 5 Testing the Modem Card 4 Select the COM Port that your modem is connected to. Click More Info... (The Port Information shown here may differ from what you see on your computer. It is determined by the COM Port which you connect your modem to) The More Info... window will appear, - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 31
You may also be prompted by an error message, stating that it was unable to open the COM Port. If this happens, refer to theAppendix B - Troubleshooting Guide While testing the modem, the system gave an error message stating that it was unable to open the COM Port. 5.1.2 Setting the Country Ensure - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 32
Chapter 5 Testing the Modem Card Windows® 98/95 1. From the desktop, right-click on the My Computer icon and select Properties. 2. Click the Device Manager tab and double-click on Modem. 3. Select your product model and click Properties. 4. Click the Country Select tab. Select the country that you - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 33
Chapter 5 Testing the Modem Card 5.2 Windows® 2000 (The following illustrations are based on the model MSP3880-U.) 5.2.1 Testing the modem From the Windows desktop, right-click on the My Computer icon and choose Properties. 1 Click the Hardware tab - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 34
Chapter 5 Testing the Modem Card The Device Manager window will appear. 2 Double-click on Modems and then double-click on your newly-installed modem. 3 Click the Diagnostics tab. 34 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 35
Chapter 5 Testing the Modem Card 4 Click on the Query Modem button. (The Port Information shown here may differ from what you see on your computer. It is determined by the COM Port which you connect your modem to) A list of AT commands will appear. This indicates a successfully-installed modem. 5 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 36
Chapter 5 Testing the Modem Card 5.2.2 Setting the Country Ensure that the country setting is correct for your location. In some cases, the country is set to match the Operating System selected and re-selection is required to match your exact location. To change the current setting, do the - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 37
Deinstalling the Modem Card 6.1 Windows® Me/98/95 From the Control Panel, double-click Add/Remove Programs. Select your newlyinstalled modem and then click the Add/Remove... button. 6.2 Windows® 2000 From the desktop, right-click on the My Computer icon and choose Properties. Click the Hardware - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 38
? The model of your card is printed on the serial number label located at the rear of the modem card. To get the driver version, you can also issue an ATI3 command using any telephony Data terminal application. What is V.90 ? V.90 is a new standard approved by the International - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 39
is the maximum speed that the modem supports and which solution is this card using? The MSP3880 modem supports up to 56kbps. It is also the release timing for the updated drivers. Where can I get the updated driver for my modem? You can visit our website for any updated drivers. I do not have any - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 40
Not Windows 3.1x). Non-TAPI applications are also referred to as 16-bit communication applications. They access the COM ports directly. Windows® 95/98 supports both TAPI and Non-TAPI communication applications. I am using my system with the card in another country. Is there any settings that need to - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 41
Appendix A Frequently Asked Questions How do I see the resources listings ? Windows Me/98/95 i) From Windows desktop, right-click My Computer and thenProperties. ii) Click the Device Manager tab. Then double-click Modem. iii) Double-click your modem model, then click the Resources tab. The IRQ ( - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 42
Troubleshooting Guide This section provides a step-by-step solutions to problems that you may encounter when using your modem. This modem is set to V.90. But why am I getting slow connections to my ISP ? The majority of the telephone lines and ISP are already supporting V.90 connections. - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 43
Troubleshooting Why does my modem always connect at 33.6Kbps and not 56Kbps or V.90 ? Check with your Internet Service Provider (ISP) to ensure that they support 56Kbps or V.90 connections. You must also make sure that your card is using the 56Kbps driver use a communications software, there seems to - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 44
Troubleshooting Try to use Hyperterminal to dial up to a BBS. If the connection is successful, then the data function of your modem is working fine. Try exiting the communications software and running it again. You may try to install new version of communication software that supports User Manual. - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 45
of your card. The information may be more useful for technically inclined users. Modem Standards V.90, K56Flex V.34+, V.34, V. 21 Bell 212A, Bell 103 Modem Data Rates 56Kbps (download speed from Internet Service Provider) 33.6Kbps 300bps Data Throughput Up to 115.2Kbps (with compression - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 46
V.80, V.8bis Rockwell VRPI PCI Interface PCI 2.1 Interface PCI Plug and Play PCI Power Management (Wake-Up on Ring through PCI PME# support*) * only if your system supports ACPI Power Management The product specifications herein are subject to change without prior notifications. 46 - HP Pavilion 9800 | HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 47
following is the list of AT Commands you can see after successful installation of your modem. The example used here is the MSP3880-U modem with a driver version of V2.12.10. ATI0 HSF Soft56K Data, Fax PCI ATI1 Not Applicable ATI2 OK ATI3 V2.12.10 ATI4 MSP3880-U 56K Modem ATI5
PCI 56K MODEM
UserĀ±s Manual
Version 1.2
MSP3880-U
MSP3880-W