HP Pavilion 9800 HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 42

Troubleshooting Guide

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Troubleshooting Guide This section provides a step-by-step solutions to problems that you may encounter when using your modem. This modem is set to V.90. But why am I getting slow connections to my ISP ? The majority of the telephone lines and ISP are already supporting V.90 connections. However, like all data connection, the connection is sensitive to the amount of noise present in the phone line. Hence, only very "clean" phone line can get high connection rate or throughput. You may want to check with your telephone service provider. The modem hangs up when an incoming call is received. Disable the Call Waiting function for the Online Service, Internet Connection and/or communications software you are using. When I tried to dial out, the system gave me an error message "No Dial Tone". Check the Telephone Cable connection. If necessary, plug out and reconnect the Telephone Cable. You may have other telephony application running. Please use one telephony application at any one time. There are incomprehensible characters appearing on the screen. The data, parity and stop bit settings are incorrect. Try using the default values or check with your ISP. 42

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This section provides a step-by-step solutions to problems
that you may encounter when using your modem.
Troubleshooting Guide
This modem is set to V.90.
But why am I getting slow connections to
my ISP ?
The majority of the telephone lines and ISP are already supporting V.90
connections.
However, like all data connection, the connection is sensitive to
the amount of noise present in the phone line.
Hence, only very "clean" phone
line can get high connection rate or throughput.
You may want to check with
your telephone service provider.
The modem hangs up when an incoming call is received.
Disable the Call Waiting function for the Online Service, Internet Connection
and/or communications software you are using.
When I tried to dial out, the system gave me an error message "No
Dial Tone".
Check the Telephone Cable connection.
If necessary, plug out and reconnect
the Telephone Cable.
You may have other telephony application running.
Please
use one telephony application at any one time.
There are incomprehensible characters appearing on the screen.
The data, parity and stop bit settings are incorrect.
Try using the default
values or check with your ISP.