HP Pavilion dv6000 Remote Control - Windows XP - Page 25

Troubleshooting the remote control - problems

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4 Troubleshooting the remote control Refer to the following table for help in troubleshooting remote control problems. Problem Possible solution My remote control is not working. ● Be sure you have a clear line of sight from the remote control to the IR port on the computer or expansion product. ● Be sure that you are within range of the IR port on the computer or expansion product. ● Be sure the battery is properly installed and has a charge. Replace the battery if necessary. ● Be sure you are using the remote control with a supported computer or expansion product. My remote control will not fit into the slot for storage. Be sure you are inserting the remote control into the proper slot on the computer. A PC Card remote control must be inserted into the PC Card slot and an ExpressCard remote control must be inserted into the ExpressCard slot. I cannot remove the remote control from the slot. Refer to the removal instructions in this guide for your remote control model. ENWW 21

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4
Troubleshooting the remote control
Refer to the following table for help in troubleshooting remote control problems.
Problem
Possible solution
My remote control is not working.
●
Be sure you have a clear line of sight from the remote control to
the IR port on the computer or expansion product.
●
Be sure that you are within range of the IR port on the computer
or expansion product.
●
Be sure the battery is properly installed and has a charge.
Replace the battery if necessary.
●
Be sure you are using the remote control with a supported
computer or expansion product.
My remote control will not fit into the slot
for storage.
Be sure you are inserting the remote control into the proper slot on the
computer. A PC Card remote control must be inserted into the PC Card
slot and an ExpressCard remote control must be inserted into the
ExpressCard slot.
I cannot remove the remote control
from the slot.
Refer to the removal instructions in this guide for your remote control
model.
ENWW
21