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HP Pavilion m7-1000 User Guide - Windows 7 - Page 99

Contacting customer support, Find HP Customer Support worldwide telephone numbers.

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Contacting customer support If the information provided in this user guide or in Help and Support does not answer your questions, you can contact HP Customer Support at http://www.hp.com/go/contactHP. NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● Email HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. Contacting customer support 89

Section	Page
Starting right	11
Best practices	11
Fun things to do	12
More HP resources	13
Getting to know your computer	14
Finding your hardware and software information	14
Front	14
Right side	15
Left side	17
Rear	18
Display	19
Top	20
TouchPad	20
Lights	21
Buttons, speakers, and fingerprint reader	22
Keys	23
Bottom	25
Labels	26
Connecting to a network	27
Connecting to a wireless network	27
Using the wireless controls	27
Using the wireless button	28
Using HP Connection Manager (select models only)	28
Using operating system controls	28
Using a WLAN	29
Using an Internet service provider	29
Setting up a WLAN	30
Configuring a wireless router	30
Protecting your WLAN	30
Connecting to a WLAN	31
Using Bluetooth wireless devices (select models only)	31
Connecting to a local area network (LAN)	32
Enjoying entertainment features	33
Using the webcam	34
Using audio	34
Connecting speakers	35
Connecting headphones	35
Connecting a microphone	35
Using Beats Audio	35
Accessing Beats Audio Control Panel	35
Enabling and Disabling Beats Audio	35
Checking the sound	36
Using video	36
Connecting a VGA monitor or projector	36
Connecting an HDMI TV or monitor	37
Configuring audio settings (with HDMI TV)	38
Using Intel Wireless Display (select models only)	39
Managing your audio and video files	39
Using the keyboard and pointing devices	40
Using the keyboard	41
Using ALT GR key combinations	41
Using the action keys	41
Using the hot keys	42
Using the keypad	43
Using the integrated numeric keypad	43
Using the TouchPad	44
Turning the TouchPad off or on	44
Navigating	45
Selecting	45
Using TouchPad gestures	46
Scrolling	47
Pinching/Zooming	47
Rotating	48
Flicking	48
Managing power	49
Using Sleep or Hibernation	50
Initiating and exiting Sleep	50
Initiating and exiting Hibernation	51
Setting password protection on wakeup	51
Using the power meter	52
Selecting a power plan	53
Running on battery power	54
Removing a user-replaceable battery	54
Finding battery information	54
Conserving battery power	55
Identifying low battery levels	55
Storing a user-replaceable battery	55
Disposing of a user-replaceable battery	55
Replacing a user-replaceable battery	56
Running on external power	56
Using HP CoolSense (select models only)	57
Shutting down the computer	58
Managing and sharing information	59
Using a USB device	59
Connecting a USB device	59
Removing a USB device	60
Connecting a powered USB device	60
Inserting and removing digital storage cards	61
Using optical drives	62
Inserting an optical disc	63
Removing an optical disc	63
Sharing drives on the network	64
Maintaining your computer	65
Improving performance	65
Handling drives	65
Replacing a hard drive	66
Using HP 3D DriveGuard	68
Using Disk Defragmenter	68
Using Disk Cleanup	68
Adding or replacing memory modules	69
Updating programs and drivers	72
Cleaning your computer	73
Cleaning the display, sides, and cover	73
Cleaning the TouchPad and keyboard	73
Traveling with or shipping your computer	74
Securing your computer and information	75
Locating your security software	75
Using passwords	76
Setting Windows passwords	76
Setting Setup Utility (BIOS) passwords	77
Using the fingerprint reader	77
Using HP SimplePass	78
Registering fingerprints	78
Using your registered fingerprint to log on to Windows	78
Using Internet security software	78
Using antivirus software	79
Using firewall software	79
Installing software updates	79
Installing Windows security updates	79
Installing HP and third-party software updates	79
Securing your wireless network	80
Backing up your software applications and information	80
Using an optional security cable lock	80
Using Setup Utility (BIOS) and System Diagnostics	81
Starting Setup Utility (BIOS)	81
Updating the BIOS	81
Determining the BIOS version	81
Downloading a BIOS update	82
Using System Diagnostics	83
Backing up, restoring, and recovering	84
Creating backups	84
Creating recovery media to recover the original system	84
What you need to know	84
Creating the recovery media	85
Creating system restore points	85
What you need to know	85
Creating a system restore point	85
Backing up system and personal information	86
Tips for a successful backup	86
What you need to know	86
Creating a backup using Windows Backup and Restore	87
Restore and recovery	88
Restoring to a previous system restore point	88
Restoring specific files	88
Restoring specific files using Windows Backup and Restore	88
Recovering the original system using HP Recovery Manager	88
What you need to know	88
Recovering using HP Recovery partition (select models only)	89
Recovering using the recovery media	89
Changing the computer boot order	90
Specifications	91
Input power	91
Operating environment	92
Troubleshooting and support	93
Troubleshooting	94
Disc drive problems	94
Wireless connection problems	94
Cannot connect to a WLAN	95
Cannot connect to a preferred network	95
Current network security codes are unavailable	95
WLAN connection is very weak	96
Cannot connect to the wireless router	96
Network status icon is not displayed	97
Audio problems	97
Power management problems	97
Resolving a low battery level	98
Resolving a low battery level when external power is available	98
Resolving a low battery level when no power source is available	98
Resolving a low battery level when the computer cannot exit Hibernation	98
Troubleshooting an AC adapter	98
Contacting customer support	99
Electrostatic Discharge	100