HP Pavilion zt1100 HP Pavilion zt1100/xz200 Series and HP Omnibook xt1500 Note - Page 47

Getting Assistance for Your Notebook

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Troubleshooting and Maintenance Getting Assistance for Your Notebook Getting Assistance for Your Notebook To get help from HP Instant Support To get online technical support for your notebook, click Start, Help and Support (or All Programs), HP Instant Support. Display problems If the notebook is on, but the screen is blank • Move the mouse or tap the touch pad or scroll pad. This will wake the display if it is off. • Try pressing Fn+F2 to increase the display brightness. • Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.) • If the notebook is cold, allow it to warm up. If the screen is difficult to read • Try setting the display resolution to its default setting of 1024×768: click Start, Control Panel, Appearance and Themes, Display, Settings. Floppy disk drive problems If a floppy drive connected to the USB port doesn't work • Make sure the drive is securely connected to the notebook. • Restart the notebook: click Start, Turn Off Computer, Restart. Startup Guide 47

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Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Startup Guide
47
Getting Assistance for Your Notebook
To get help from HP Instant Support
To get online technical support for your notebook, click Start, Help and Support (or All
Programs), HP Instant Support.
Display problems
If the notebook is on, but the screen is blank
•
Move the mouse or tap the touch pad or scroll pad. This will wake the display if it is
off.
•
Try pressing Fn+F2 to increase the display brightness.
•
Press Fn+F5 in case the internal display was disabled. (Do this three times to return to
the state you started from.)
•
If the notebook is cold, allow it to warm up.
If the screen is difficult to read
•
Try setting the display resolution to its default setting of 1024
×
768: click Start,
Control Panel, Appearance and Themes, Display, Settings.
Floppy disk drive problems
If a floppy drive connected to the USB port doesn
’
t work
•
Make sure the drive is securely connected to the notebook.
•
Restart the notebook: click Start, Turn Off Computer, Restart.