HP Pavilion zt1100 HP Pavilion zt1100/xz200 Series and HP Omnibook xt1500 Note - Page 48

Hard disk drive problems, Keyboard and pointing device problems

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Troubleshooting and Maintenance Getting Assistance for Your Notebook Hard disk drive problems If the notebook's hard drive doesn't spin • Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook. • Remove and reinsert the hard drive-see "To replace the hard disk drive" on page 43. If the hard disk makes a buzzing or whining noise • Back up the drive immediately. • See whether the noise is coming from elsewhere, such as the fan or a PC Card drive. Keyboard and pointing device problems If the pointer is difficult to control • Adjust the pointer controls: click Start, Control Panel, Printers and Other Hardware, Mouse. If the touch pad or scroll pad doesn't work • Don't use the touch pad or scroll pad while the notebook is rebooting or resuming. If this happens, try the following: • Press any key on the keyboard. • Put the notebook on standby, then resume operation. • The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected. • Restart the notebook: click Start, Turn Off Computer, Restart. • Check settings: click Start, Control Pad, Printers and Other Hardware, Mouse, Scrolling. • Test the keyboard and pointing devices with the e-DiagTools diagnostics-see "Testing the Hardware" on page 51. 48 Startup Guide

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Troubleshooting and Maintenance
Getting Assistance for Your Notebook
48
Startup Guide
Hard disk drive problems
If the notebook
’
s hard drive doesn
’
t spin
•
Make sure the notebook has power. If necessary, connect the AC adapter, and make
sure it is fully plugged into a power source and into the back of the notebook.
•
Remove and reinsert the hard drive
—
see
“
To replace the hard disk drive
”
on page 43.
If the hard disk makes a buzzing or whining noise
•
Back up the drive immediately.
•
See whether the noise is coming from elsewhere, such as the fan or a PC Card drive.
Keyboard and pointing device problems
If the pointer is difficult to control
•
Adjust the pointer controls: click Start, Control Panel, Printers and Other Hardware,
Mouse.
If the touch pad or scroll pad doesn
’
t work
•
Don
’
t use the touch pad or scroll pad while the notebook is rebooting or resuming. If
this happens, try the following:
•
Press any key on the keyboard.
•
Put the notebook on standby, then resume operation.
•
The touch pad and scroll pad are automatically disabled when the notebook is docked
in a port replicator that has a PS/2 mouse connected.
•
Restart the notebook: click Start, Turn Off Computer, Restart.
•
Check settings: click Start, Control Pad, Printers and Other Hardware, Mouse,
Scrolling.
•
Test the keyboard and pointing devices with the e
–
DiagTools diagnostics
—
see
“
Testing the Hardware
”
on page 51.