HP Photosmart C4100 Basics Guide - Page 24

Start Copy Black, Basics Guide, To clear a paper jam from the rear door - not printing

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Troubleshooting and support To clear a paper jam from the rear door 1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Caution Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door. 2. Gently pull the paper out of the rollers. Caution If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 3. Replace the rear door. Gently push the door forward until it snaps into place. 4. Press OK to continue the current job. To clear a paper jam from the front door 1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. 2. Gently pull the paper out of the rollers. Caution If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 3. Close the print cartridge door. 4. Press Start Copy Black to continue the current job. Basics Guide 21

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To clear a paper jam from the rear door
1.
Press in the tab on the left side of the rear door to release the door. Remove the door by
pulling it away from the HP All-in-One.
Caution
Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the rear
door.
2.
Gently pull the paper out of the rollers.
Caution
If the paper tears when you are removing it from the rollers, check the
rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the HP All-in-One, more
paper jams are likely to occur.
3.
Replace the rear door. Gently push the door forward until it snaps into place.
4.
Press
OK
to continue the current job.
To clear a paper jam from the front door
1.
If necessary, pull the input tray down to open it. Then, lower the print cartridge door.
2.
Gently pull the paper out of the rollers.
Caution
If the paper tears when you are removing it from the rollers, check the
rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the HP All-in-One, more
paper jams are likely to occur.
3.
Close the print cartridge door.
4.
Press
Start Copy Black
to continue the current job.
Basics Guide
21
Troubleshooting and support