Contents
HP Servers Troubleshooting Guide
v
Network and Modem Problems
.....................................................................................
2-41
Network Controllers
................................................................................................
2-41
Modems
..................................................................................................................
2-43
Chapter 3
Software Problems
Operating Systems
...........................................................................................................
3-2
Operating System Problems
......................................................................................
3-2
Operating System Updates
........................................................................................
3-5
Restoring to a Backed-Up Version
...........................................................................
3-5
When to Reconfigure or Reload Software
................................................................
3-6
Application Software
.......................................................................................................
3-8
Clustering Software
.........................................................................................................
3-9
Remote ROM Flash Problems
.........................................................................................
3-9
Maintaining Current Drivers
.........................................................................................
3-12
Erasing the System
........................................................................................................
3-14
Chapter 4
Diagnostic Tools
Array Diagnostic Utility
..................................................................................................
4-2
Diagnostics
......................................................................................................................
4-3
Enterprise Diagnostics LX32
....................................................................................
4-3
Diagnostics on a 32-bit System
.................................................................................
4-5
Diagnostics on a 64-bit System
.................................................................................
4-6
Server Management
.........................................................................................................
4-8
Survey Utility
..................................................................................................................
4-9
Running Survey Utility
.............................................................................................
4-9
Diagnostic Adapter
........................................................................................................
4-10
Diagnostic Station
.........................................................................................................
4-10
Inspect Utility
................................................................................................................
4-10
Running Inspect on a 32-bit System
.......................................................................
4-10
Running Inspect on a 64-bit System
.......................................................................
4-11
Integrated Administrator
...............................................................................................
4-12
Integrated Lights-Out
....................................................................................................
4-12
Integrated Management Log
..........................................................................................
4-12
List of Events
..........................................................................................................
4-13