HP Q7518A HP Color LaserJet 4730mfp - User Guide - Page 318
Understanding accessory lights for the 3-bin mailbox and stapler/stacker, Accessory lights
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Understanding accessory lights for the 3-bin mailbox and stapler/stacker The following table lists errors that can occur in the 3-bin mailbox or stapler/stacker and that are reported by the accessory lights and on the control-panel display. Accessory lights Light Solid green Solid amber Blinking amber Off Explanation and solution ● The accessory is receiving power and is ready. ● The stapler is low on staples. STAPLER LOW ON STAPLES appears on the control-panel display. Fewer than 20 staples remain in the staple cartridge. Replace the staple cartridge. See Loading staples. ● The number of pages in the job exceeds the 30-page limit for stapling. TOO MANY PAGES IN JOB TO STAPLE appears on the MFP control-panel display. For jobs that have more than 30 pages, staple the pages manually. ● The accessory is experiencing a hardware malfunction. 66.XX.X OUTPUT DEVICE FAILURE appears on the control-panel display. (See the section for this message in Control panel message types.) ● The accessory has a staple jam. STAPLER JAM appears on the control-panel display. (See the section for this message in Control panel message types.) ● The accessory has a paper jam, or a sheet needs to be removed from the unit, even if the sheet is not jammed. 13.XX.YY JAM IN TOP OUTPUT BIN appears on the control-panel display. (See the section for this message in Control panel message types.) ● The bin is full. STACKER BIN FULL appears on the control-panel display. (See the section for Output Bin X Full in Control panel message types.) ● The stapler is out of staples. REPLACE STAPLER CARTRIDGE appears on the control-panel display. (See the section for this message in Control panel message types.) ● The jam-access cover is open. OUTPUT PAPER PATH OPEN appears on the control-panel display. (See the section for this message in Control panel message types.) ● The stapler unit is open. OUTPUT PAPER PATH OPEN appears on the control-panel display. Make sure the staple-cartridge cover is completely closed. (See the section for this message in Control panel message types.) ● The firmware is corrupt. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY appears on the control-panel display. (See the section for this message in Control panel message types.) ● The MFP might be in sleep mode. Press any button on the control panel. ● The accessory is not receiving power. Turn the MFP power off. Check that the accessory is properly seated on and connected to the MFP, without any gaps between the MFP and the accessory. Turn the MFP power on. 298 Chapter 12 Solving problems ENWW