HP Tc4400 Maintenance and Service Guide - Page 47

Flowchart 2.13-No OS Loading, Diskette Drive

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Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive OS not loading from diskette drive. Y Reseat diskette drive. OS loading? Done N Y Nonsystem disk message? N N Boot from another device? Y N Diskette drive enabled in the Setup Utility? Y Y Is diskette drive boot order correct? N N Bootable diskette in drive? Install bootable diskette and reboot computer. Y Go to "Flowchart 2.17-Nonfunctioning Device." Enable drive and cold boot computer. Check diskette for system files. Try different diskette. Y Nonsystem disk error? 1. Replace diskette drive. 2. Replace system board. N Y Reset the computer. Refer to OS loading? Done Section 1.2, "Resetting the N Tablet PC," for instructions. Change boot priority using the Setup Utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-19

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Troubleshooting
Maintenance and Service Guide
2–19
Flowchart 2.13—No OS Loading, Diskette Drive
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot computer.
Check diskette
for system files.
Try different
diskette.
1. Replace diskette
drive.
2. Replace system
board.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
computer.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup Utility.
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Diskette
drive enabled
in the Setup
Utility?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Tablet PC,”
for
instructions.