HP t1000 User's Guide - Compaq Evo Thin Client T20 and Compaq T1010 Windows Ba - Page 55

Getting Help, Troubleshooting Your Terminal

Page 55 highlights

8 Getting Help Getting help provides solutions to problems that may occur while you are using your terminal. Troubleshooting Your Terminal Troubleshooting theTerminal, Table 8-1, lists some common problems and the solutions to those problems. Table 8-1: Troubleshooting the Terminal Problem When you turn on the terminal nothing happens. When you turn on the terminal the screen remains blank and the power indicator light remains orange. When you turn on the terminal, the Connection Manager or the WBT Setup Wizard appears, but the mouse does not function. Solution 1. Ensure that the power cord is connected to the power connector on the terminal's back panel. 2. Ensure that the power cord is plugged into an AC outlet that works. Turn the terminal off, then on again. Ensure that the mouse cord is properly connected. User's Guide 8-1

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User’s Guide
8–1
8
Getting Help
Getting help provides solutions to problems that may occur while
you are using your terminal.
Troubleshooting Your Terminal
Troubleshooting theTerminal, Table 8–1, lists some common
problems and the solutions to those problems.
Table 8–1:
Troubleshooting the Terminal
Problem
Solution
When you turn on the terminal
nothing happens.
1.
Ensure that the power cord is
connected to the power connector
on the terminal’s back panel.
2.
Ensure that the power cord is
plugged into an AC outlet that
works.
When you turn on the terminal the
screen remains blank and the
power indicator light remains
orange.
Turn the terminal off, then on again.
When you turn on the terminal, the
Connection Manager
or the
WBT
Setup Wizard
appears, but the
mouse does not function.
Ensure that the mouse cord is properly
connected.