HP t1000 User's Guide - Compaq Evo Thin Client T20 and Compaq T1010 Windows Ba - Page 56

Table 8-1, Troubleshooting the Terminal, network system administrator.

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Getting Help Table 8-1: Troubleshooting the Terminal (Continued) Problem You are not able to make a network connection using the Connection Manager. While connected to a server the keyboard and the mouse freeze. Solution 1. Verify that the network cable is properly connected. 2. Verify that the network cable is connected to a hub or other network outlet. 3. Check with your network system administrator to ensure that the WBT is set up properly. The connection to the server may be broken. 1. Turn the terminal off, then on again. 2. Attempt to make another connection. If you cannot make the connection again: 1. Verify that the network cable is properly connected. 2. Check with your network system administrator to ensure that you are using the correct network cable. ✎ If any other error messages are displayed, you have any other problems, or you can not find a solution in this table, contact your network system administrator. 8-2 User's Guide

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8–2
User’s Guide
Getting Help
✎
If any other error messages are displayed, you have any other
problems, or you can not find a solution in this table, contact your
network system administrator.
You are not able to make a network
connection using the
Connection
Manager.
1.
Verify that the network cable is
properly connected.
2.
Verify that the network cable is
connected to a hub or other network
outlet.
3.
Check with your network system
administrator to ensure that the
WBT is set up properly.
While connected to a server the
keyboard and the mouse freeze.
The connection to the server may be
broken.
1.
Turn the terminal off, then on again.
2.
Attempt to make another
connection.
If you cannot make the connection
again:
1.
Verify that the network cable is
properly connected.
2.
Check with your network system
administrator to ensure that you are
using the correct network cable.
Table 8–1:
Troubleshooting the Terminal
(Continued)
Problem
Solution