Hotpoint RGBS200DMWW Use and Care Manual - Page 20

Troubleshooting Tips

Page 20 highlights

TROUBLESHOOTING TIPS Troubleshooting Tips ... Before you call for service Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Cause What To Do My new oven doesn't cook like my old one. Is something wrong with the temperature settings? Your new oven has a different cooking system from your old oven and therefore may cook differently than your old oven. For the first few uses, follow your recipe times and temperatures carefully and use rack positions recommended in the Cooking Guide. If you still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. See the Oven Controls section. Food does not bake properly Oven controls improperly set. See the Cooking Modes section. Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide. Incorrect cookware or cookware of improper See the Cookware section. size being used. Oven temperature needs adjustment. See the Oven Controls section. Food does not broil properly Oven controls improperly set. Improper rack position being used. Make sure you select the appropriate broil mode. See Cooking Guide for rack location suggestions. Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ Aluminum foil on the broil pan has not been fitted properly or slit to drain grease. If using aluminum foil on broil pan, wrap tightly and add slits conforming to those in the pan to allow grease to drain. Oven temperature too Oven temperature needs adjustment. hot or too cold See the Oven Controls section. Oven appears not to work A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ "Crackling" or "popping" sound This is the sound of the metal heating and This is normal. cooling during both the cooking and cleaning functions. Why is my range making a "clicking" noise when using my oven? Your range has been designed to maintain a tighter control over your oven's temperature. You may hear your oven's heating elements "click" on and off more frequently than in older ovens to achieve better results during baking, broiling, and self-clean cycles. This is normal. Clock and timer do not A fuse in your home may be blown or the work circuit breaker tripped. Replace the fuse or reset the circuit breaker. Sometimes the oven &RRNZDUHIRRGDQGRUQXPEHURIUDFNVLQ takes longer to preheat oven. to the same temperature Cookware, food, and racks in the oven will cause differences in preheat times. Remove excess items to reduce preheat time. Oven light does not work Light bulb is loose or defective. Oven will not self-clean The temperature is too high to set a selfclean operation. Oven controls improperly set. Excessive smoking during clean cycle Excessive soil or grease. Oven appears not to work Oven is in Sabbath Mode. Tighten or replace bulb. See the Maintenance section for instructions on how to replace the bulb. Allow the oven to cool and reset the controls. See the Care and Cleaning section. Turn the Oven Temperature Knob to OFF. Wait until the Oven cools below the unlocking temperature. Open the windows to rid the room of smoke. Wipe up the excess soil and reset the clean cycle. Verify, that the oven is not in Sabbath Mode. See the Sabbath Mode section.  49-2000315 Rev. 1

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49-2000315
Rev. 1
Problem
Possible Cause
What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore may
cook differently than your old oven.
For the first few uses, follow your recipe times
and temperatures carefully and use rack positions
recommended in the Cooking Guide. If you still
think your new oven is too hot or too cold, you can
adjust the temperature yourself to meet your specific
cooking preference. See the Oven Controls section.
Food does not bake
properly
Oven controls improperly set.
See the Cooking Modes section.
Rack position is incorrect or rack is not level.
See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper
size being used.
See the Cookware section.
Oven temperature needs adjustment.
See the Oven Controls section.
Food does not broil
properly
Oven controls improperly set.
Make sure you select the appropriate broil mode.
Improper rack position being used.
See Cooking Guide for rack location suggestions.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease.
If using aluminum foil on broil pan, wrap tightly and
add slits conforming to those in the pan to allow
grease to drain.
Oven temperature too
hot or too cold
Oven temperature needs adjustment.
See the Oven Controls section.
Oven appears not to
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
“Crackling” or
“popping” sound
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain a
tighter control over your oven's temperature.
You may hear your oven's heating elements
"click" on and off more frequently than in
older ovens to achieve better results during
baking, broiling, and self-clean cycles.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Sometimes the oven
takes longer to preheat
to the same temperature
oven.
Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items
to reduce preheat time.
Oven light does not
work
Light bulb is loose or defective.
Tighten or replace bulb. See the Maintenance section
for instructions on how to replace the bulb.
Oven will not self-clean
The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Care and Cleaning section.
Excessive smoking
during clean cycle
Excessive soil or grease.
Turn the
Oven Temperature Knob
to OFF. Wait until
the Oven cools below the unlocking temperature.
Open the windows to rid the room of smoke. Wipe up
the excess soil and reset the clean cycle.
Oven appears not to
work
Oven is in Sabbath Mode.
Verify, that the oven is not in Sabbath Mode. See the
Sabbath Mode section.
Troubleshooting Tips ...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS