Hotpoint RGBS200DMWW Use and Care Manual - Page 21

TROUBLESHOOTING TIPS Troubleshooting Tips ... Before you call for service Problem Possible Cause What To Do Oven not clean after a clean cycle Oven controls improperly set. Oven was heavily soiled. See the Care and Cleaning section. Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean again. Strong "burning" or "oily" odor emitting from the vent This is normal in a new oven and will disappear in time. To speed the process, set a self-clean cycle. See the Care and Cleaning section. This is temporary. Excessive smoking during broiling Food too close to burner element. Lower the rack position of the food. Oven door will not open The oven door is locked because the when you want to cook. temperature inside the oven has not dropped below the locking temperature. Allow the oven to cool below the locking temperature. Burners do not light %DWWHU\LVZHDNGHDGFRUGOHVVUDQJH  5HSODFHEDWWHU\VHH5HSODFLQJWKH9%DWWHU\  3OXJRQUDQJHLVQRWFRPSOHWHO\LQVHUWHG Make sure electrical plug is plugged into a live, properly in the electrical outlet. grounded outlet. Gas supply not connected or turned on. See the Installation Instructions that came with your range. A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. Burner parts not replaced correctly. See the Care and Cleaning of the range section. Burner slots near the electrode, or the round lighter port on the oval burner, may be clogged. Remove the burners and clean them. Check the electrode area for burned-on food or grease. See the Care and Cleaning of the range section. Food residue on electrode Lightly polish flat tip of electrode with nail file or sandpaper until shiny. Top burners do not burn evenly Improper burner assembly. Make sure the burner caps are seated correctly. See the Care and Cleaning of the range section. Burner slots on the side of the burner may Remove the burners for cleaning. See the Care and Cleaning be clogged. of the range section. Burner flames are very Improper air to gas ratio. large or yellow ,IUDQJHLVFRQQHFWHGWR3URSDQHJDVFRQWDFWWKH technician who installed your range or made the conversion. Surface burners light but bake and broil burners do not. Gas to the oven burners may have been The oven gas shut-off is located on the gas regulator near shut off. the gas line attachment to your range. Locate it and flip the lever. Lever is shown closed. 38//7223(1 Sealed burner models My oven door glass appears to be "tinted" or have a "rainbow" color. Drawer does not slide smoothly or drags The inner oven glass is coated with a heat barrier to reflect the heat back into the oven to prevent heat loss and keep the outer door cool while baking. The drawer is out of alignment. Drawer is over-loaded or load is unbalanced. 7KLVLVQRUPDO8QGHUFHUWDLQOLJKWRUDQJOHV\RXPD\VHH this tint or rainbow color. Fully extend the drawer and push it all the way in. See the Care and Cleaning of the range section. Reduce weight or redistribute drawer contents. 49-2000315 Rev. 1