IBM 8835 Hardware Maintenance Manual - Page 28

Starting, diagnostic, programs, viewing

Get IBM 8835 - Eserver 325 - 1 GB RAM PDF manuals and user guides
UPC - 000435158314
View all IBM 8835 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 28 highlights

Starting the diagnostic programs and viewing the test log The IBM Enhanced Diagnostics programs isolate problems from the server hardware and software. The programs run independently of the operating system and must be run either from a CD or diskette. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related. An IBM Enhanced Diagnostics CD comes with the server. You can also download the latest version of the diagnostic programs from http://www.ibm.com/pc/support/. The test log records data about system failures and other pertinent information. The following sections describe the diagnostic procedure for the diagnostics CD and the diagnostics diskette. Using the diagnostics CD To start the IBM Enhanced Diagnostics using the CD, complete the following steps: 1. Turn off the server and any peripheral devices. 2. Turn on all attached devices; then, turn the server on. 3. When you see Press F1 For Configuration/Setup, press the F1 key. 4. When the Configuration/Setup Utility menu appears, select Start Options. 5. From the Start Options menu, select Startup Sequence. 6. Note the device selected as the First Startup Device. Later, you must restore this setting. 7. Select CD-ROM as the First Startup Device. 8. Press Esc two times to return to the Configuration/Setup Utility menu. 9. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. 10. Select Save & Exit Setup and follow the prompts. The diagnostics will load. Follow the instructions on the screen to run the diagnostics. 11. When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen. You can save the test log to a file on a diskette or to your hard disk drive. Important: When you finish running the diagnostics and utilities, remove the CD from the CD-ROM drive and turn off the server. You must restore the First Startup Device to the original setting. Use steps 2 through 8 of this procedure to do this. Note: The system maintains the test-log data while the system is powered on. When you turn off the power to the server, the test log is cleared. Using the diagnostic diskette Do the following to start the IBM Enhanced Diagnostics using the diagnostics diskette, do the following: 1. Turn off the server and any peripheral devices. 2. Insert the IBM Enhanced Diagnostics diskette into the external USB diskette drive. 3. Turn on all attached devices; then, turn on the server. 4. Follow the instructions on the screen. 5. When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen. You can save the test log to a file on a diskette or to your hard disk drive. 18 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide Eserver

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
Starting
the
diagnostic
programs
and
viewing
the
test
log
The
IBM
Enhanced
Diagnostics
programs
isolate
problems
from
the
server
hardware
and
software.
The
programs
run
independently
of
the
operating
system
and
must
be
run
either
from
a
CD
or
diskette
.
This
method
of
testing
is
generally
used
when
other
methods
are
not
accessible
or
have
not
been
successful
in
isolating
a
problem
suspected
to
be
hardware
related.
An
IBM
Enhanced
Diagnostics
CD
comes
with
the
server.
You
can
also
download
the
latest
version
of
the
diagnostic
programs
from
The
test
log
records
data
about
system
failures
and
other
pertinent
information.
The
following
sections
describe
the
diagnostic
procedure
for
the
diagnostics
CD
and
the
diagnostics
diskette.
Using
the
diagnostics
CD
To
start
the
IBM
Enhanced
Diagnostics
using
the
CD,
complete
the
following
steps:
1.
Turn
off
the
server
and
any
peripheral
devices.
2.
Turn
on
all
attached
devices;
then,
turn
the
server
on.
3.
When
you
see
Press
F1
For
Configuration/Setup
,
press
the
F1
key.
4.
When
the
Configuration/Setup
Utility
menu
appears,
select
Start
Options
.
5.
From
the
Start
Options
menu,
select
Startup
Sequence
.
6.
Note
the
device
selected
as
the
First
Startup
Device.
Later,
you
must
restore
this
setting.
7.
Select
CD-ROM
as
the
First
Startup
Device.
8.
Press
Esc
two
times
to
return
to
the
Configuration/Setup
Utility
menu.
9.
Place
the
IBM
Enhanced
Diagnostics
CD
in
the
CD-ROM
drive.
10.
Select
Save
&
Exit
Setup
and
follow
the
prompts.
The
diagnostics
will
load.
Follow
the
instructions
on
the
screen
to
run
the
diagnostics.
11.
When
the
tests
have
completed,
you
can
view
the
Test
Log
by
selecting
Utility
from
the
top
of
the
screen.
You
can
save
the
test
log
to
a
file
on
a
diskette
or
to
your
hard
disk
drive.
Important:
When
you
finish
running
the
diagnostics
and
utilities,
remove
the
CD
from
the
CD-ROM
drive
and
turn
off
the
server.
You
must
restore
the
First
Startup
Device
to
the
original
setting.
Use
steps
2
through
8
of
this
procedure
to
do
this.
Note:
The
system
maintains
the
test-log
data
while
the
system
is
powered
on.
When
you
turn
off
the
power
to
the
server,
the
test
log
is
cleared.
Using
the
diagnostic
diskette
Do
the
following
to
start
the
IBM
Enhanced
Diagnostics
using
the
diagnostics
diskette,
do
the
following:
1.
Turn
off
the
server
and
any
peripheral
devices.
2.
Insert
the
IBM
Enhanced
Diagnostics
diskette
into
the
external
USB
diskette
drive.
3.
Turn
on
all
attached
devices;
then,
turn
on
the
server.
4.
Follow
the
instructions
on
the
screen.
5.
When
the
tests
have
completed,
you
can
view
the
Test
Log
by
selecting
Utility
from
the
top
of
the
screen.
You
can
save
the
test
log
to
a
file
on
a
diskette
or
to
your
hard
disk
drive.
18
Eserver
325
Type
8835:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide