Icom IC-SAT100M Instructions - Page 17

Troubleshooting

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Troubleshooting PROBLEM POSSIBLE CAUSE SOLUTION REF. You cannot connect ••The Bluetooth function in either ••On both the transceiver and the mobile the transceiver through the transceiver or the application device, turn ON the Bluetooth function. Bluetooth. is turned "OFF." ••The Bluetooth device setting is ••Correct the setting in the Settings screen. p. 12 incorrect. ••Other Bluetooth devices are ••Stop other Bluetooth devices, or move operating around you. away from them. ••Other wireless LAN or electric ••Stop other wireless LAN or electric devices may interfere. devices, or leave more space from them. ••The distance is too far from the ••Bring the mobile device closer to the mobile device. transceiver. ••The old pairing information still ••Delete the old pairing information on the remains in the transceiver. transceiver's BT Device List. You cannot send a message. ••The satellite connection of the transceiver is out of range. ••Bluetooth is not connected. ••Send after changing your location. ••Wait for a while before sending it. ••Connect the transceiver and the mobile device through Bluetooth from the Settings screen. p. 12 When receiving a Japanese message, it is not displayed in the transceiver's display. ••The language setting of the transceiver is not set to "Japanese." ••On the transceiver, set the language setting to "Japanese." You cannot check the connection status or message notification in the status bar. ••The notification setting of the mobile device is turned OFF. The end of the message ••The message is too long. is missing. You cannot send the name or the time. ••"Add Name" or "Add Time" is turned OFF. ••The message is too long. ••Turn ON the notification setting of the mobile device. ••Reduce to within the number of characters that can be entered. ••Reduce the double-byte characters and symbols. ••Turn ON "Add Name" or "Add Time." ••See the "The end of the message is missing."(above). p. 7 p. 12 - 17 - 1-1-32 Kamiminami, Hirano-ku, Osaka 547-0003, Japan Aug. 2021 A7620-1EX-2 © 2020-2021 Icom Inc.

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- 17 -
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
REF.
You cannot connect
the transceiver through
Bluetooth.
• The Bluetooth function in either
the transceiver or the application
is turned “OFF.”
• The Bluetooth device setting is
incorrect.
• Other Bluetooth devices are
operating around you.
• Other wireless LAN or electric
devices may interfere.
• The distance is too far from the
mobile device.
• The old pairing information still
remains in the transceiver.
• On both the transceiver and the mobile
device, turn ON the Bluetooth function.
• Correct the setting in the Settings screen.
• Stop other Bluetooth devices, or move
away from them.
• Stop other wireless LAN or electric
devices, or leave more space from them.
• Bring the mobile device closer to the
transceiver.
• Delete the old pairing information on the
transceiver’s BT Device List.
p. 12
You cannot send a
message.
• The satellite connection of the
transceiver is out of range.
• Bluetooth is not connected.
• Send after changing your location.
• Wait for a while before sending it.
• Connect the transceiver and the mobile
device through Bluetooth from the
Settings screen.
p. 12
When receiving a
Japanese message, it
is not displayed in the
transceiver’s display.
• The language setting of
the transceiver is not set to
“Japanese.”
• On the transceiver, set the language
setting to “Japanese.”
You cannot check the
connection status or
message notification in
the status bar.
•
The notification setting of the
mobile device is turned OFF.
•
Turn ON the notification setting of the
mobile device.
The end of the message
is missing.
• The message is too long.
• Reduce to within the number of
characters that can be entered.
• Reduce the double-byte characters and
symbols.
p. 7
You cannot send the
name or the time.
• “Add Name” or “Add Time” is
turned OFF.
• The message is too long.
• Turn ON “Add Name” or “Add Time.”
• See the “The end of the message is
missing.”(above).
p. 12
A7620-1EX-2
© 2020–2021
Icom Inc.
1-1-32 Kamiminami, Hirano-ku, Osaka 547-0003, Japan
Aug. 2021