Intel SE7221BK1-E User Guide - Page 44

No Characters Appear on Screen, Characters Are Distorted or Incorrect - e troubleshooting

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Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting ‰ Some ATX power supplies have a power switch on the back of the power supply, next to the fan. If your system as one, is it turned on? ‰ Remove all add-in cares and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition. ‰ Make sure the memory DIMMs comply with the system requirements. ‰ Make sure the memory DIMMs have been populated according to the system requirements. ‰ Remove the memory DIMMs and re-seat them. ‰ Make sure the processor(s) comply with the system requirements. ‰ Make sure the processor(s) have been populated according to the system requirements. ‰ Remove the processor(s) and re-seat them. ‰ Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. No Characters Appear on Screen Check the following: ‰ Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is functioning. ‰ Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system? ‰ Are the brightness and contrast controls on the video monitor properly adjusted? ‰ Is the video monitor signal cable properly installed? ‰ Does this video monitor work correctly if plugged into a different system? ‰ Is the onboard video controller enabled in the BIOS? ‰ Remove all add-in cares and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. ‰ Make sure the memory DIMMs comply with the system requirements. ‰ Make sure the memory DIMMs have been populated according to the system requirements. ‰ Remove the memory DIMMs and re-seat them. ‰ Make sure the processor(s) comply with the system requirements. ‰ Make sure the processor(s) have been populated according to the system requirements. ‰ Remove the processor(s) and re-seat them. Characters Are Distorted or Incorrect Check the following: ‰ Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation. ‰ Are the video monitor's signal and power cables properly installed? ‰ Does this video monitor work correctly if plugged into a different system? 30

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Intel® Entry Server Board SE7221BK1-E User Guide
Troubleshooting
30
Some ATX power supplies have a power switch on the back of the power supply, next to the
fan. If your system as one, is it turned on?
Remove all add-in cares and see if the system boots. If successful, add the cards back in one at
a time with a reboot between each addition.
Make sure the memory DIMMs comply with the system requirements.
Make sure the memory DIMMs have been populated according to the system requirements.
Remove the memory DIMMs and re-seat them.
Make sure the processor(s) comply with the system requirements.
Make sure the processor(s) have been populated according to the system requirements.
Remove the processor(s) and re-seat them.
Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs
can contact the pins on the bottom of the server board and cause a short.
No Characters Appear on Screen
Check the following:
Is the keyboard functioning? Test it by turning the “Num Lock” function on and off to make
sure the Num Lock light is functioning.
Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to
the correct system?
Are the brightness and contrast controls on the video monitor properly adjusted?
Is the video monitor signal cable properly installed?
Does this video monitor work correctly if plugged into a different system?
Is the onboard video controller enabled in the BIOS?
Remove all add-in cares and see if the video returns. If successful, add the cards back in one at
a time with a reboot between each addition.
Make sure the memory DIMMs comply with the system requirements.
Make sure the memory DIMMs have been populated according to the system requirements.
Remove the memory DIMMs and re-seat them.
Make sure the processor(s) comply with the system requirements.
Make sure the processor(s) have been populated according to the system requirements.
Remove the processor(s) and re-seat them.
Characters Are Distorted or Incorrect
Check the following:
Are the brightness and contrast controls properly adjusted on the video monitor? See the
manufacturer’s documentation.
Are the video monitor’s signal and power cables properly installed?
Does this video monitor work correctly if plugged into a different system?