Kodak 1886845 User Manual - Page 35
Troubleshooting and support, Picture frame problems, Picture frame/computer communications
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6 Troubleshooting and support For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Interactive Troubleshooting & Repairs. Picture frame problems If... Frame does not turn on. Remote control does not function. Frame does not recognize memory card. Frame freezes up. Try one or more of the following ■ Make sure the power cable is securely connected (page 4). ■ Make sure you are using the power cable that was included with your frame. ■ Make sure the power switch on the frame is On (page 6). ■ Check the battery in the remote. ■ Make sure the power switch on the frame is On (page 6). ■ Purchase a certified SD/MMC card. ■ Insert a card into the slot, then push to seat (page 5). ■ Use a pen or other slim object to press the recessed reset button on the back of the frame (page ii). Picture frame/computer communications If... Try one or more of the following Cannot copy pictures to my computer. Cannot see my frame as a removable drive. ■ Make sure your computer is on. ■ Make sure the USB cable is securely connected (page 10). ■ Make sure the power switch on the frame is On (page 6). www.kodak.com/go/support 28