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Konica Minolta bizhub 20P bizhub 20P Network User Guide - Page 68

Protocol-specific troubleshooting, Windows® 2000/XP, Windows Vista®

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Troubleshooting Protocol-specific troubleshooting 9 Windows® 2000/XP, Windows Vista®, Windows® 7 and Windows Server® 2003/2008 IPP troubleshooting 9 I want to use a different Port number other than 631. 9 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 system. http://ipaddress/ipp The "Go to printer's website" option in Windows® XP, Windows Vista® and Windows® 7 is not working. The "Get More Info" option in Windows® 2000 and Windows Server® 2003/2008 is not working. 9 If you are using a URL of: http://ipaddress:631 or http://ipaddress:631/ipp, the Get More Info option in Windows® 2000/XP, Windows Vista®, Windows® 7 and Windows Server® 9 2003/2008 will not function. if you wish to use the Get More Info option, use the following URL: http://ipaddress This will then force Windows® 2000/XP, Windows Vista®, Windows® 7 and Windows Server® 2003/2008 to use Port 80 to communicate with the KONICA MINOLTA print server. Web Based Management (web browser) troubleshooting (TCP/IP) 9 a If you cannot connect to the print server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the print server. This will stop your computer from trying to connect to your ISP or proxy server every time you wish to look at the print server. b Make sure that you are using the proper web browser, we recommend Microsoft® Internet Explorer® 6.0 (or greater) or Firefox 1.0 (or greater) for Windows® and Safari 1.3 (or greater) for Macintosh. Please also make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1. 62

Section	Page
Symbols used in this guide	2
Trademarks	2
Compilation and publication notice	3
IMPORTANT NOTE	3
Table of Contents	4
1 Introduction	7
Overview	7
Network features	8
Network printing	8
Management utilities	8
Types of network connections	9
Network connection example	9
Protocols	11
TCP/IP protocols and functions	11
Other Protocol	13
2 Configuring your machine for a network	14
Overview	14
IP addresses, subnet masks and gateways	14
IP address	14
Subnet mask	15
Gateway (and router)	15
Step by step chart	15
Setting the IP address and subnet mask	16
Using the BRAdmin Light utility to configure your machine as a network printer	16
Using other methods to configure your machine for a network	18
Changing the print server settings	18
Using the BRAdmin Light utility to change the print server settings	18
Using Web Based Management (web browser) to change the print server settings	18
Using other methods to change print server settings	18
3 Control panel features	19
Overview	19
Printing the Printer Settings Page	20
Reset the network settings to the factory default	20
4 Web Based Management	21
Overview	21
How to configure the machine settings using Web Based Management (web browser)	22
5 Network printing from Windows® basic TCP/IP Peer-to-Peer printing	24
Overview	24
Configuring the standard TCP/IP port	25
Printer driver not yet installed	25
Printer driver already installed	27
6 Internet printing for Windows®	28
Overview	28
IPP printing for Windows® 2000/XP, Windows Vista®, Windows® 7 and Windows Server® 2003/2008	28
For Windows Vista®, Windows® 7 and Windows Server® 2008	28
For Windows® 2000/XP and Windows Server® 2003	30
Specifying a different URL	32
Other sources of information	32
7 Network printing from Macintosh using the BR-Script 3 driver	33
Overview	33
How to choose the printer driver (TCP/IP)	33
8 Security features	37
Overview	37
Security terms	37
Security protocols	38
Security methods for E-mail notification	38
Configuring the protocol settings	39
Managing your network printer securely	40
Secure Management using Web Based Management (web browser)	40
Printing documents securely using IPPS	43
Specifying a different URL	43
Using E-mail notification with user authentication	44
Creating and installing a certificate	46
Creating and installing a self-signed certificate	48
Creating CSR and installing a certificate	61
Import and export the certificate and private key	62
9 Troubleshooting	63
Overview	63
General problems	63
Network print software installation problems	65
Printing problems	67
Protocol-specific troubleshooting	68
Windows® 2000/XP, Windows Vista®, Windows® 7 and Windows Server® 2003/2008 IPP troubleshooting	68
Web Based Management (web browser) troubleshooting (TCP/IP)	68
A Appendix	69
Using services	69
Other ways to set the IP address (For advanced users and administrators)	69
Using DHCP to configure the IP address	69
Using BOOTP to configure the IP address	70
Using RARP to configure the IP address	71
Using APIPA to configure the IP address	71
Using ARP to configure the IP address	72
Using the TELNET console to configure the IP address	73
Installation when using a Network Print Queue or Share	74
Installation when using Web Services (For Windows Vista®/Windows® 7 users)	75
B Appendix	76
Print server specifications	76
Ethernet wired network	76
C Appendix	77
Open Source Licensing Remarks	77
OpenSSL statements	77
Part of the software embedded in this product is gSOAP software.	79
This product includes SNMP software from WestHawk Ltd.	79

Match case Limit results 1 per page

Troubleshooting

Protocol-specific troubleshooting

Windows

2000/XP, Windows Vista

, Windows

7 and Windows Server

2003/2008 IPP troubleshooting

I want to use a different Port number other than 631.

If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If

this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data

through.

To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when

configuring your Windows

2000/XP, Windows Vista

and Windows Server

2003/2008 system.

http://ipaddress/ipp

The “Go to printer’s website” option in Windows

XP, Windows Vista

and Windows

7 is not

working. The “Get More Info” option in Windows

2000 and Windows Server

2003/2008 is not

working.

If you are using a URL of:

http://ipaddress:631 or http://ipaddress:631/ipp

the

Get More Info

option in Windows

2000/XP, Windows Vista

, Windows

7 and Windows Server

2003/2008 will not function. if you wish to use the

Get More Info

option, use the following URL:

http://ipaddress

This will then force Windows

2000/XP, Windows Vista

, Windows

7 and Windows Server

2003/2008 to

use Port 80 to communicate with the KONICA MINOLTA print server.

Web Based Management (web browser) troubleshooting (TCP/IP)

If you cannot connect to the print server using your web browser it may be worth checking the Proxy

Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the

print server. This will stop your computer from trying to connect to your ISP or proxy server every time

you wish to look at the print server.

Make sure that you are using the proper web browser, we recommend Microsoft

Internet Explorer

6.0

(or greater) or Firefox 1.0 (or greater) for Windows

and Safari 1.3 (or greater) for Macintosh. Please

also make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a

different web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.