Konica Minolta bizhub 40P/40PX bizhub 40P User Manual - Page 181

Solving Other Problems

Page 181 highlights

Solving Other Problems Symptom Cause Solution Printer The power cord is not Turn off the printer, confirm that the power is not correctly plugged into power cord is correctly plugged into the on. the outlet. outlet, and then turn on the printer. Something is wrong Plug another electrical appliance into with the outlet con- the outlet and see whether it operates nected to the printer. properly. The power switch is Turn the power switch off (O position), not correctly turned then turn it back to the on (I position). on (I position). The printer is con- Use a power source with the specificanected to an outlet tions listed in appendix A, "Technical with a voltage or fre- Specifications." quency that does not match the printer specifications. Data was An error message is Handle according to the message dissent to the displayed in the mes- played. printer, but it sage window. doesn't print. A job may be can- Click the User Authentication/Account celled if user authen- Track button in the printer driver, and tication or account then type in the necessary information track settings are before printing. specified. The control panel displays TONER LOW much sooner than expected. The toner cartridge may be defective or damaged. You printed with heavy toner coverage. Remove the toner cartridge and check it for damage. If it is damaged, replace it. See the specifications in Appendix A. You can't The tray is empty. print the con- figuration page. The printer's covers aren't closed securely. Check that at least Tray 1 is loaded with media, in place, and secure. Make sure the covers are closed securely. Close all covers gently to avoid jarring the printer. Make sure that the toner cartridge is installed correctly when closing the center output tray. There is a media misfeed. Clear the media misfeed. Solving Other Problems 171

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Solving Other Problems
171
Solving Other Problems
Symptom
Cause
Solution
Printer
power is not
on.
The power cord is not
correctly plugged into
the outlet.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Something is wrong
with the outlet con-
nected to the printer.
Plug another electrical appliance into
the outlet and see whether it operates
properly.
The power switch is
not correctly turned
on (I position).
Turn the power switch off (O position),
then turn it back to the on (I position).
The printer is con-
nected to an outlet
with a voltage or fre-
quency that does not
match the printer
specifications.
Use a power source with the specifica-
tions listed in appendix A, “Technical
Specifications.”
Data was
sent to the
printer, but it
doesn’t print.
An error message is
displayed in the mes-
sage window.
Handle according to the message dis-
played.
A job may be can-
celled if user authen-
tication or account
track settings are
specified.
Click the User Authentication/Account
Track button in the printer driver, and
then type in the necessary information
before printing.
The control
panel dis-
plays
TONER
LOW
much
sooner than
expected.
The toner cartridge
may be defective or
damaged.
Remove the toner cartridge and check
it for damage. If it is damaged, replace
it.
You printed with
heavy toner cover-
age.
See the specifications in Appendix A.
You can’t
print the con-
figuration
page.
The tray is empty.
Check that at least Tray 1 is loaded
with media, in place, and secure.
The printer’s covers
aren’t closed
securely.
Make sure the covers are closed
securely. Close all covers gently to
avoid jarring the printer. Make sure that
the toner cartridge is installed correctly
when closing the center output tray.
There is a media
misfeed.
Clear the media misfeed.