Konica Minolta bizhub C550 LK-101/LK-102 License Authentication Operation Guid - Page 48

Access to LMS, Repair the MFP License Error

Page 48 highlights

1. Gather information from MFP. 1-1. From MFP, gather those information, [Request Code], [Serial Number] and [Repair Request Code (Repair Demand Code)]. Acquisition procedure: From the control panel 2. Access to LMS 3. Repair the MFP (License Error) • From the control panel, please acquire [Request Code], [Serial Number], and [Repair Request Code (Repair Demand Code)] indicated in . The message "License management error occurred" as picture is displayed when turn on the main power. The normal screen will be displayed when [OK] button or when one minute passed after turning on the main power. The message also displayed on the second line of the message area. a) Enter Service Mode, then press "Stop", then "9" to display [Billing Setting] screen. b) Select [Repair]. Issued by BT-CSO 48 Ver 1.03

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Issued by BT-CSO
Ver 1.03
48
1. Gather information from MFP.
1-1. From MFP, gather those information, [Request Code], [Serial Number] and [Repair
Request Code (Repair Demand Code)].
Acquisition procedure:
From the control panel <Service Mode>
2. Access to LMS
3. Repair the MFP (License Error)
From the control panel, please acquire [Request Code], [Serial Number], and [Repair Request Code
(Repair Demand Code)] indicated in <Service Mode>.
The message “License management error occurred”
as picture is displayed when turn on the main power.
The normal screen will be displayed when [OK]
button or when one minute passed after turning on
the main power.
The message also displayed on the second line of
the message area.
a) Enter Service Mode, then press “Stop”, then
“9” to display [Billing Setting] screen.
b) Select [Repair].