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Konica Minolta bizhub C550 bizhub C451/C550 Security Operations User Manual - Page 8

Installation Checklist - service manual

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Security Chapter 1 Security 1 INSTALLATION CHECKLIST This Installation Checklist contains items that are to be check by the Service Engineer installing this machine. The Service Engineer should check the following items, then explain each checked item to the Administrator of the machine. To Service Engineer Make sure that each of these items is properly carried out by checking the box on the right of each item. 1. Perform the following steps before installing this machine. Completed Check with the Administrator to determine if the security functions of this machine should be enhanced. If the functions should be enhanced, check the following. If the security functions are not to be enhanced, quit the operation without checking the following. I swear that I would never disclose information as it relates to the settings of this machine to anybody, or perform malicious or intentional act during setup and service procedures for the machine. When giving the User's Guide Security Operations to the Administrator of the machine, check that the User's Guide is the security-compatible version and explain to the Administrator that it is security-compatible. 2. After this machine is installed, refer to the Service Manual and perform the following steps. Check that the Firmware version (MFP Controller, CheckSum) indicated in the Service Manual matches the values shown in the Firmware Version screen. If there is a mismatch in the Firmware version number, explain to the Administrator of the machine that upgrading of the Firmware is necessary and perform upgrading of the Firmware. Set CE Authentication to [ON] and set the CE Password. Check that CS Remote Care is set to RAM Clear Set, Management Function Choice to Unset, HDD to Installed, and Image Controller Setting to Controller0. 3. After this machine is installed, refer to this User's Guide and perform the following steps. Check that the Administrator Password has been set by the Administrator of the machine. Check that data has been backed up by the Administrator of the machine using the HDD Backup Utility. Check that the HDD Lock Password or Encryption Key, or both, have been set by the Administrator of the machine. Check that User Authentication has been set to [ON (MFP)] or [ON (External Server)] (Active Directory only) by the Administrator of the machine. Check that the self-signed certificate for SSL communications has been registered by the Administrator of the machine. Check that data has been restored by the Administrator of the machine using the HDD Backup Utility. Let the Administrator of the machine set Enhanced Security Mode to [ON]. The languages, in which the contents of the User's Guide Security Operations have been evaluated, are Japanese and English. Explain the way how to get the manual in the language, in which it is evaluated. Explain to the administrator that the settings for the security functions for this machine have been specified. If the Security Kit SC-503 is to be mounted, data must first be backed up using the HDD Backup Utility before the SC-503 is mounted. When the above steps have been properly carried out, the Service Engineer should make a copy of this page and give the original of this page to the Administrator of the machine. The copy should be kept at the corresponding Service Representative for filing. Product Name Customer Service Representative Company Name User Division Name - Person in charge C550/C451 1-3

Section	Page
Contents	2
1 Security	6
1.1 Introduction	7
Compliance with the ISO15408 Standard	7
Operating Precautions	7
INSTALLATION CHECKLIST	8
1.2 Security Functions	9
1.2.1 Check Count Clear Conditions	9
1.3 Data to be Protected	10
1.4 Precautions for Operation Control	11
Roles and Requirements of the Administrator	11
Password Usage Requirements	11
Network Connection Requirements for the Machine	12
User information control server control requirements	12
Security function operation setting operating requirements	12
Operation and control of the machine	12
Machine Maintenance Control	12
1.5 Miscellaneous	13
Password Rules	13
Precautions for Use of Various Types of Applications	13
Encrypting communications	13
IPP printing	14
Types of Data Cleared by Overwrite All Data Function	15
2 Administrator Operations	16
2.1 Accessing the Administrator Settings	17
2.1.1 Accessing the Administrator Settings	17
<From the Control Panel>	18
2.1.2 Accessing the User Mode	20
<From the Control Panel>	20
<From PageScope Web Connection>	22
2.2 Enhancing the Security Function	24
2.2.1 Items cleared by HDD Format	25
2.2.2 Setting the Enhanced Security Mode	26
<Setting can be made only from the control panel>	26
2.3 Preventing Unauthorized Access	29
2.3.1 Setting Prohibited Functions When Authentication Error	29
<Setting can be made only from the control panel>	30
2.4 Canceling the Operation Prohibited State	32
2.4.1 Performing Release Setting	32
<Setting can be made only from the control panel>	32
2.5 Setting the Authentication Method	34
2.5.1 Setting the Authentication Method	34
<Setting can be made only from the control panel>	34
2.5.2 Setting the External Server	37
<Setting can be made only from the control panel>	37
2.6 System Auto Reset Function	39
2.6.1 Setting the System Auto Reset function	39
<Setting can be made only from the control panel>	39
2.7 User Setting Function	41
2.7.1 Making user setting	42
<From the Control Panel>	42
<From PageScope Web Connection>	47
2.8 Account Track Setting Function	49
2.8.1 Making account setting	49
<From the Control Panel>	49
<From PageScope Web Connection>	53
2.9 User Box Function	55
2.9.1 Setting the User Box	55
<From the Control Panel>	55
<From PageScope Web Connection>	59
2.9.2 Changing the user attributes and account attributes	61
<From the Control Panel>	61
<From PageScope Web Connection>	65
2.10 Changing the Administrator Password	68
2.10.1 Changing the Administrator Password	68
<Setting can be made only from the control panel>	68
2.11 Protecting Data in the HDD	71
2.11.1 Setting the HDD Lock Password	71
<Setting can be made only from the control panel>	72
2.11.2 Changing the HDD Lock Password	74
<Setting can be made only from the control panel>	74
2.11.3 Setting the Encryption Key (encryption word)	77
<Setting can be made only from the control panel>	77
2.11.4 Changing the Encryption Key	83
<Setting can be made only from the control panel>	83
2.12 Overwrite All Data Function	86
2.12.1 Setting the Overwrite All Data function	86
<Setting can be made only from the control panel>	87
2.13 SSL Setting Function	89
2.13.1 Setting the SSL	89
<Setting can be made only from PageScope Web Connection>	89
2.13.2 Changing the Encryption Strength Setting	92
<Setting can be made only from PageScope Web Connection>	92
2.13.3 Changing the Mode Using SSL	93
<Setting can be made only from PageScope Web Connection>	93
2.13.4 Removing a Certificate	94
<Setting can be made only from PageScope Web Connection>	94
2.14 S/MIME Communication Setting Function	95
2.14.1 Setting the S/MIME Communication	95
<From the Control Panel>	95
<From PageScope Web Connection>	98
2.14.2 Registering the certificate	100
<From PageScope Web Connection>	100
2.15 SNMP Setting Function	102
2.15.1 Changing the auth-password and priv-password	102
<From the Control Panel>	102
<From PageScope Web Connection>	106
2.15.2 SNMP access authentication function	107
2.15.3 SNMP v3 setting function	107
2.15.4 SNMP network setting function	108
2.16 TCP/IP Setting Function	109
2.16.1 Setting the IP Address	109
<From the Control Panel>	109
<From PageScope Web Connection>	109
2.16.2 Registering the DNS Server	110
<From the Control Panel>	110
<From PageScope Web Connection>	110
2.17 NetWare Setting Function	111
2.17.1 Making the NetWare Setting	111
<From the Control Panel>	111
<From PageScope Web Connection>	111
2.18 SMB Setting Function	112
2.18.1 Setting the NetBIOS Name	112
<From the Control Panel>	112
<From PageScope Web Connection>	112
2.19 AppleTalk Setting Function	113
2.19.1 Making the AppleTalk Setting	113
<From the Control Panel>	113
<From PageScope Web Connection>	113
2.20 E-Mail Setting Function	114
2.20.1 Setting the SMTP Server (E-Mail Server)	114
<From the Control Panel>	114
<From PageScope Web Connection>	114
3 User Operations	116
3.1 User Authentication Function	117
3.1.1 Performing user authentication	117
<From the Control Panel>	118
<From PageScope Web Connection>	122
3.2 Change Password Function	124
3.2.1 Performing Change Password	124
<From the Control Panel>	124
<From PageScope Web Connection>	127
3.3 Secure Print Document Function	128
3.3.1 Accessing the Secure Print Document	128
<Setting can be made only from the control panel>	129
3.4 User Box Function	132
3.4.1 Setting the User Box	132
<From the Control Panel>	132
<From PageScope Web Connection>	136
3.4.2 Changing the User Box Password and user attributes and account attributes	138
<From the Control Panel>	138
<From PageScope Web Connection>	143
3.4.3 Accessing the User Box and User Box file	147
<From the Control Panel>	148
<From PageScope Web Connection>	150
3.4.4 Sending S/MIME box files	152
<From the Control Panel>	152
4 Application Software	154
4.1 PageScope Data Administrator	155
4.1.1 Gaining access from PageScope Data Administrator	155
<From the PC>	155
4.1.2 Setting the user authentication method	157
<From the PC>	157
4.1.3 Changing the authentication mode	159
<From the PC>	159
4.1.4 Making the user settings	162
<From the PC>	162
4.1.5 Making the account settings	164
<From the PC>	164
4.1.6 Registering the certificate	166
<From the PC>	166
4.2 PageScope Box Operator	168
4.2.1 Accessing User Box	168
<From the PC>	168
4.2.2 Creating a User Box	170
<From the PC>	170
4.2.3 Changing User Box properties (user attributes, account attributes)	172
<From the PC>	172
4.2.4 Accessing the User Box file	174
<From the PC>	174
4.3 PageScope Job Spooler	175
4.3.1 Accessing the User Box	176
<From the PC>	176
4.4 HDD TWAIN driver	180
4.4.1 Accessing from the HDD TWAIN driver	180
<From the PC>	180
4.5 PageScope Direct Print	182
4.5.1 Printing through PageScope Direct Print	182
<From the PC>	182
4.6 HDD Backup Utility	184
4.6.1 Backup	184
<From the PC>	184
4.6.2 Restore	188

Match case Limit results 1 per page

C550/C451

1-3

Security

Chapter 1

INSTALLATION CHECKLIST

This Installation Checklist contains items that are to be check by the Service Engineer installing this machine.

The Service Engineer should check the following items, then explain each checked item to the Administrator

of the machine.

To Service Engineer

Make sure that each of these items is properly carried out by checking the box on the right of each item.

If the Security Kit SC-503 is to be mounted, data must first be backed up using the HDD Backup Utility before

the SC-503 is mounted.

When the above steps have been properly carried out, the Service Engineer should make a copy of this page

and give the original of this page to the Administrator of the machine. The copy should be kept at the

corresponding Service Representative for filing.

Perform the following steps before installing this machine.

Completed

Check with the Administrator to determine if the security functions of this machine should be en-

hanced. If the functions should be enhanced, check the following.

If the security functions are not to be enhanced, quit the operation without checking the following.

I swear that I would never disclose information as it relates to the settings of this machine to any-

body, or perform malicious or intentional act during setup and service procedures for the ma-

chine.

When giving the User’s Guide Security Operations to the Administrator of the machine, check that

the User’s Guide is the security-compatible version and explain to the Administrator that it is se-

curity-compatible.

After this machine is installed, refer to the Service Manual and perform the following steps.

Check that the Firmware version (MFP Controller, CheckSum) indicated in the Service Manual

matches the values shown in the Firmware Version screen.

If there is a mismatch in the Firmware version number, explain to the Administrator of the machine

that upgrading of the Firmware is necessary and perform upgrading of the Firmware.

Set CE Authentication to [ON] and set the CE Password.

Check that CS Remote Care is set to RAM Clear Set, Management Function Choice to Unset,

HDD to Installed, and Image Controller Setting to Controller0.

After this machine is installed, refer to this User’s Guide and perform the following steps.

Check that the Administrator Password has been set by the Administrator of the machine.

Check that data has been backed up by the Administrator of the machine using the HDD Backup

Utility.

Check that the HDD Lock Password or Encryption Key, or both, have been set by the Adminis-

trator of the machine.

Check that User Authentication has been set to [ON (MFP)] or [ON (External Server)] (Active Di-

rectory only) by the Administrator of the machine.

Check that the self-signed certificate for SSL communications has been registered by the Admin-

istrator of the machine.

Check that data has been restored by the Administrator of the machine using the HDD Backup

Utility.

Let the Administrator of the machine set Enhanced Security Mode to [ON].

The languages, in which the contents of the User’s Guide Security Operations have been evalu-

ated, are Japanese and English.

Explain the way how to get the manual in the language, in which it is evaluated.

Explain to the administrator that the settings for the security functions for this machine have been

specified.

Product Name

Company Name

User Division Name

Person in charge

Customer

Service Representative