LG DU-27FB32C Installation Guide - Page 55

Some Quick and Easy Tips for Resolving Problems

Page 55 highlights

Troubleshooting Some Quick and Easy Tips for Resolving Problems Symptoms Picture Reception Poor or no picture. Local interference. Poor or no color. Picture wobbles or drifts. No CATV reception. Normal picture, poor or no sound. Snowy or Poor Picture. TV turns Off. TV turns On. TV does not turn On/Off per On/Off Timer settings. Possible Cause(s) Possible Solution(s) Page(s) * TV station problems. Try a different channel. 8/9/20 * Video menu not adjusted properly. Check Video menu option settings. 36 * Check for disturbing source. The following may cause image problems or distortion: Electrical appliances, powerful lights, cars, trucks; computers or portable phones; medical equipment. * Appliance too close to TV. If possible increase the distance between the TV and the offending appliance. Or shut one of them off. * Sub-standard broadcast. Try a different channel. 8/9/20 * Sub-standard cable signal. Notify cable company of reception problem. If a VCR is connected, play a tape. * RF not connected, loose. * Local interference. Make or tighten connection. Try different channel. Turn off interfering appliance. 12/15 8/9/20 * Scrambled CATV channel. Tune to unscrambled channel. 8/9/20 * Cable not connected. Connect cable to Antenna/Cable (RF) jack. 13/15 * Cable service interrupted. Contact cable service. * Antenna set, not CATV. Select 'Cable TV' in Setup menu, run Auto Program. 19 * Audio muted. Press MUTE or volume right key to increase 8/9 sound level. * Broadcast problem. Try a different channel. 8/9/20 * A/V cables incorrectly connected. Install A/V cables correctly. 14/15/17/18 * Audio Out cable wrong. Install Matrix Out external amplifier/speaker 16 cable correctly. * Front Surround turned off. Turn Front Surround On in the Audio menu. 35 * No 2nd Audio/ SAP on program. Choose another audio mode option or a 35 different program. * Wrong Ant. connection/location. Move antenna, check connection/location. * TV/VCR button set wrong. Set TV/VCR button on VCR correctly. 12/15 * Wrong output channel selected. Set output channels on all A/V equipment to same channel (3 or 4). 14/15 * Loose connection. Check that all connections are correct. 12-18 * Broadcast problem. Try another channel. 8/9/20 * Video menu options set wrong. Check Video menu brightness controls. 36 * Sleep Timer turned TV Off. Turn TV back on. 8/9/20 * Off Timer turned TV Off. Turn TV back on. 8/9/20 * Power failure. Check other power outlets. * Power outlet controlled by switch. Connect TV power cord to outlet that is (Switch turned off.) not controlled by a switch. * On Timer turned TV On. Disable On/Off Timer. 29 * On/Off Timer option disabled. Go to Timer option in Setup menu and 29 enable On/Off Timer. Page 55

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60

Page 55
Troubleshooting
Some Quick and Easy Tips for Resolving Problems
Symptoms
Possible Cause(s)
Possible Solution(s)
Page(s)
Picture Reception
Poor or no picture.
* TV station problems.
Try a different channel.
8/9/20
* Video menu not adjusted properly. Check Video menu option settings.
36
Local interference.
* Check for disturbing source.
The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks;
computers or portable phones; medical equipment.
* Appliance too close to TV.
If possible increase the distance between the TV
and the offending appliance. Or shut one of them off.
Poor or no color.
* Sub-standard broadcast.
Try a different channel.
8/9/20
* Sub-standard cable signal.
Notify cable company of reception problem.
If a VCR is connected, play a tape.
Picture wobbles
* RF not connected, loose.
Make or tighten connection.
12/15
or drifts.
* Local interference.
Try different channel.
8/9/20
Turn off interfering appliance.
* Scrambled CATV channel.
Tune to unscrambled channel.
8/9/20
No CATV reception.
* Cable not connected.
Connect cable to Antenna/Cable (RF) jack.
13/15
* Cable service interrupted.
Contact cable service.
* Antenna set, not CATV.
Select 'Cable TV' in Setup menu, run Auto Program.
19
Normal picture, poor
* Audio muted.
Press MUTE or volume right key to increase
8/9
or no sound.
sound level.
* Broadcast problem.
Try a different channel.
8/9/20
* A/V cables incorrectly connected.
Install A/V cables correctly.
14/15/17/18
* Audio Out cable wrong.
Install Matrix Out external amplifier/speaker
16
cable correctly.
* Front Surround turned off.
Turn Front Surround On in the Audio menu.
35
* No 2nd Audio/ SAP on program.
Choose another audio mode option or a
35
different program.
Snowy or
* Wrong Ant. connection/location.
Move antenna, check connection/location.
12/15
Poor Picture.
* TV/VCR button set wrong.
Set TV/VCR button on VCR correctly.
* Wrong output channel selected.
Set output channels on all A/V equipment to
14/15
same channel (3 or 4).
* Loose connection.
Check that all connections are correct.
12-18
* Broadcast problem.
Try another channel.
8/9/20
* Video menu options set wrong.
Check Video menu brightness controls.
36
TV turns Off.
* Sleep Timer turned TV Off.
Turn TV back on.
8/9/20
* Off Timer turned TV Off.
Turn TV back on.
8/9/20
* Power failure.
Check other power outlets.
* Power outlet controlled by switch. Connect TV power cord to outlet that is
(Switch turned off.)
not controlled by a switch.
TV turns On.
* On Timer turned TV On.
Disable On/Off Timer.
29
TV does not turn
* On/Off Timer option disabled.
Go to Timer option in Setup menu and
29
On/Off per On/Off Timer
enable On/Off Timer.
settings.