Lenovo 63664DU Service Guide - Page 20

Diagnosing, problems, using, PC-Doctor, service, partition, Troubleshooting, Error, messages

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Solving computer problems 4. Using cursor keys, select HDD diagnostic program. Press Enter. 5. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Press Enter to start the diagnostic program. Diagnosing problems using PC-Doctor from the service partition By using PC-Doctor from the Rescue and Recovery workspace in the service partition of the hard disk drive, you can diagnose your system without starting up the operating system. Do as follows: 1. If the diskette drive is connected to the computer, remove any diskette from the diskette drive, and then turn off the computer. 2. Turn on the computer. 3. While the message, "To interrupt normal startup, press the blue ThinkVantage button," is displayed at the lower left of the screen, press the blue ThinkVantage button to enter the Rescue and Recovery workspace. 4. Select Diagnose hardware. The computer restarts and PC-Doctor starts up. For more information about PC-Doctor, press F1 to go to the Help or online manual for the program by pressing F1. Troubleshooting If you do not find your problem here, see Access Help. The following section only describes problems that might prevent you from accessing this help system. Error messages Notes: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message 0176: System Security - The System has been tampered with. 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults. Solution This message is displayed if you remove the Security Chip and reinstall it, or install a new one. To clear the error, enter the BIOS Setup Utility, press F9 to set values to default, then press F10 to save changes. If this does not solve the problem, have the computer serviced. Checksum of the CRC2 setting in the EEPROM is not correct. Press F1 to go to BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. 12 ThinkPad® X60 Tablet Service and Troubleshooting Guide

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4.
Using
cursor
keys,
select
HDD
diagnostic
program
.
Press
Enter.
5.
Using
cursor
keys,
select
Main
hard
disk
drive
or
Ultrabay
hard
disk
drive
.
6.
Press
Enter
to
start
the
diagnostic
program.
Diagnosing
problems
using
PC-Doctor
from
the
service
partition
By
using
PC-Doctor
from
the
Rescue
and
Recovery
workspace
in
the
service
partition
of
the
hard
disk
drive,
you
can
diagnose
your
system
without
starting
up
the
operating
system.
Do
as
follows:
1.
If
the
diskette
drive
is
connected
to
the
computer,
remove
any
diskette
from
the
diskette
drive,
and
then
turn
off
the
computer.
2.
Turn
on
the
computer.
3.
While
the
message,
“To
interrupt
normal
startup,
press
the
blue
ThinkVantage
button,”
is
displayed
at
the
lower
left
of
the
screen,
press
the
blue
ThinkVantage
button
to
enter
the
Rescue
and
Recovery
workspace.
4.
Select
Diagnose
hardware
.
The
computer
restarts
and
PC-Doctor
starts
up.
For
more
information
about
PC-Doctor,
press
F1
to
go
to
the
Help
or
online
manual
for
the
program
by
pressing
F1.
Troubleshooting
If
you
do
not
find
your
problem
here,
see
Access
Help
.
The
following
section
only
describes
problems
that
might
prevent
you
from
accessing
this
help
system.
Error
messages
Notes:
1.
In
the
charts,
x
can
be
any
character.
2.
The
version
of
PC-Doctor
referred
to
here
is
PC-Doctor
for
Windows.
Message
Solution
0176:
System
Security
-
The
System
has
been
tampered
with.
This
message
is
displayed
if
you
remove
the
Security
Chip
and
reinstall
it,
or
install
a
new
one.
To
clear
the
error,
enter
the
BIOS
Setup
Utility,
press
F9
to
set
values
to
default,
then
press
F10
to
save
changes.
If
this
does
not
solve
the
problem,
have
the
computer
serviced.
0182:
Bad
CRC2.
Enter
BIOS
Setup
and
load
Setup
defaults.
Checksum
of
the
CRC2
setting
in
the
EEPROM
is
not
correct.
Press
F1
to
go
to
BIOS
Setup
Utility.
Press
F9
and
then
Enter
to
load
the
default
setting.
Press
F10
and
then
Enter
to
restart
the
system.
Solving
computer
problems
12
ThinkPad
®
X60
Tablet
Service
and
Troubleshooting
Guide