Lenovo 63664DU Service Guide - Page 5

Contents Read first v Chapter 1. Finding information . . . . . 1 This guide and other publications . . . . . 1 Finding information with the ThinkVantage button 2 Chapter 2. Caring for your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with your computer . . . . . 3 Carry your computer properly . . . . . 4 Handle storage media and drives properly 4 Take care in setting passwords . . . . . 4 Tips on using your computer in tablet mode 4 Tips on using the Tablet Digitizer Pen . . . 5 Tips on using the touch panel . . . . . 5 Other important tips 5 Cleaning the cover of your computer . . . 6 Cleaning your computer keyboard . . . . 7 Cleaning your computer display . . . . 7 Cleaning the touch panel display . . . . 7 Care for the fingerprint reader . . . . . 7 Chapter 3. Solving computer problems . . 9 Frequently asked questions 10 Diagnosing problems 11 Diagnosing HDD from BIOS Setup Utility 11 Diagnosing problems using PC-Doctor from the service partition 12 Troubleshooting 12 Error messages 12 Errors without messages 18 A password problem 19 Keyboard problems 19 Pointing device problems 20 Standby or hibernation problems . . . . 20 Computer screen problems 21 Battery problems 23 A hard disk drive problem 24 Fingerprint authentication problems . . . 24 A startup problem 25 Other problems 25 Starting BIOS Setup Utility 25 © Copyright Lenovo 2006 Chapter 4. Recovery options 27 Introducing Rescue and Recovery . . . . . 27 Restoring factory contents 27 Recovering data 28 Chapter 5. Upgrading and replacing devices 29 Replacing the battery 29 Upgrading the hard disk drive 31 Replacing memory 34 Chapter 6. Getting help and service . . . 37 Getting help and service 37 Getting help on the Web 37 Calling the Customer Support Center . . . 37 Getting help around the world 39 Appendix A. Warranty information . . . . 41 Warranty Period 41 Types of Warranty Service 43 Worldwide telephone list 44 Appendix B. Customer Replaceable Units (CRUs 49 Appendix C. Features and Specifications 51 Features 51 Specifications 52 Appendix D. Notices 55 Notices 55 Electronic emissions notices 56 Federal Communications Commission (FCC) Statement 56 Industry Canada Class B emission compliance statement 57 Avis de conformité à la réglementation d'Industrie Canada 57 European Union EMC Directive conformance statement 57 EU WEEE Statements 58 Notice for US users 58 IBM Lotus Software Offer 58 Trademarks 60 iii