Lenovo A600 Lenovo IdeaCentre A600 User Guide V1.0 - Page 44

Troubleshooting Audio Problems, 3 Troubleshooting Software Problems - windows 7 driver

Page 44 highlights

or other computers that may be generating magnetic interference. 2. Move any interfering devices away from the computer. 3. If the problem persists, consult with Lenovo Service. 5.2 Troubleshooting Audio Problems Problem: No sound from integrated speakers Troubleshooting and problem resolution: • Adjust the windows volume control - Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion. • Reinstall the audio driver • Disconnect headphones from the headphone connector - Sound from the speakers is automatically disabled when headphones are connected to the computer's side-panel headphone connector. Problem: No sound from headphones Troubleshooting and problem resolution: • Check the headphone cable connection - Ensure that the headphone cable is securely inserted into the headphone connector. • Adjust the windows volume control - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. 5.3 Troubleshooting Software Problems Problem: You are unable to exit a running program normally. Troubleshooting and problem resolution: 1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same time. 2. Select the Application tab, select the problem program, and then click the End Task button. Problem: You need to install or uninstall a program. Problem resolution: During installation never abort the install process by powering the system off or User Guide 39 31036433_A6_UG_EN_V1.0.indd 39 2009.1.19 6:47:31 PM

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39
User Guide
or other computers that may be generating magnetic interference.
2. Move any interfering devices away from the computer.
3. If the problem persists, consult with Lenovo Service.
5.2 Troubleshooting Audio Problems
Problem:
No sound from integrated speakers
Troubleshooting and problem resolution:
Adjust the windows volume control — Double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted. Adjust the volume, bass, or treble controls to eliminate
distortion.
• Reinstall the audio driver
Disconnect headphones from the headphone connector — Sound from the
speakers is automatically disabled when headphones are connected to the
computer’s side-panel headphone connector.
Problem:
No sound from headphones
Troubleshooting and problem resolution:
Check the headphone cable connection — Ensure that the headphone cable is
securely inserted into the headphone connector.
Adjust the windows volume control — Click or double-click the speaker icon in
the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
5.3 Troubleshooting Software Problems
Problem:
You are unable to exit a running program normally.
Troubleshooting and problem resolution:
1. Open the
Task Manager
window by pressing
Ctrl, Alt
and
Delete
at the same
time.
2. Select the
Application
tab, select the problem program, and then click the
End
Task
button.
Problem:
You need to install or uninstall a program.
Problem resolution:
During installation
never abort the install process by powering the system off or
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036433
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G
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39
2009
9
6:47:3
P